A new Sun Alert Notification from Sun Microsystems has been issued and is described below. Additional information about this issue may be found on the sunsolve.sun.com website, although a maintenance contract with Sun may be required to view the information.
The Common Vulnerabilities and Exposures project (cve.mitre.org) has assigned the names CVE-2009-3560 and CVE-2009-3720 to these issues.
Some Avaya system products are delivered with an Operating System from Sun Microsystems. Actions to be taken on these products are described below.
| Product: | Affected Version(s): | Risk Level: | Actions: |
|---|---|---|---|
| Avaya CMS | R15, R16 | Low | Install patch 137147-05 or upgrade to CMS R15ab.f or R16ab.g or later. |
| Avaya IR | 3.0, 4.0 | Low | For IR 3.0 upgrade to IR 3.0 SP7 and install Solaris Patch Cluster for Avaya Interactive Response 3.0 Service Pack 7. For IR 4.0 install IR 4.0 Service Pack 4. |
Recommended Actions:
Avaya strongly recommends that customers follow
networking and security best practices by implementing
firewalls, ACLs, physical security or other appropriate
access restrictions. Though Avaya believes such
restrictions should always be in place; risk to Avaya's
product and the surrounding network from this potential
vulnerability may be mitigated by ensuring these
practices are implemented until such time as a product
update is available or recommended action is performed. Further restrictions as deemed
necessary based on the customer's security policies
may be required during this interim period.
Additional information may also be available via the Avaya support website and through your Avaya account representative. Please contact your Avaya product support representative, or dial 1-800-242-2121, with any questions.
ALL INFORMATION IS BELIEVED TO BE CORRECT AT THE TIME OF PUBLICATION AND IS PROVIDED "AS IS". AVAYA INC., ON BEHALF ITSELF AND ITS SUBSIDIARIES AND AFFILIATES (HEREINAFTER COLLECTIVELY REFERRED TO AS "AVAYA"), DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND FURTHERMORE, AVAYA MAKES NO REPRESENTATIONS OR WARRANTIES THAT THE STEPS RECOMMENDED WILL ELIMINATE SECURITY OR VIRUS THREATS TO CUSTOMERS' SYSTEMS. IN NO EVENT SHALL AVAYA BE LIABLE FOR ANY DAMAGES WHATSOEVER ARISING OUT OF OR IN CONNECTION WITH THE INFORMATION OR RECOMMENDED ACTIONS PROVIDED HEREIN, INCLUDING DIRECT, INDIRECT, INCIDENTAL, STATUTORY, CONSEQUENTIAL DAMAGES, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF AVAYA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
THE INFORMATION PROVIDED HERE DOES NOT AFFECT THE SUPPORT AGREEMENTS IN PLACE FOR AVAYA PRODUCTS. SUPPORT FOR AVAYA PRODUCTS CONTINUES TO BE EXECUTED AS PER EXISTING AGREEMENTS WITH AVAYA.
V 1.0 - January 14, 2010 - Initial Statement issued.
V 2.0 - March 12, 2010 - Changed CMS and IR actions.
V 3.0 - May 7, 2010 - Changed IR actions for IR 4.0 and ASA status to final.
Send information regarding any discovered security problems with Avaya products to either the contact noted in the product's documentation or securityalerts@avaya.com.
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