Avaya Aura® Communication Manager

Avaya Aura® Communication Manager software is the open, highly-reliable and extensible IP Telephony foundation on which Avaya delivers Unified Communications solutions to enterprises large and small. It delivers rich voice and video capabilities and provides for a resilient, distributed network of gateways and analog, digital and IP-based communication devices. In addition, Avaya Aura Communication Manager boasts robust PBX features, high reliability and scalability, and multi-protocol support. It includes advanced mobility features, built-in conference calling and contact center applications and E911 capabilities. Communication Manager effectively scales from less than 100 users to as many as 36,000 users on a single system and to more than one million users on a single network.

Communication Manager is a key component of the Avaya Aura® next generation architecture, which consolidates several previously separate products and new components into a holistic package that makes it easier to buy everything you need for Unified Communications. Communication Manager software is sold as part of the Avaya Aura Standard Edition and Enterprise Edition packages, which bring together all the functionality needed for common customer situations with a simple per user licensing fee.

Product Details

Designed to run on a variety of Linux-based servers, Communication Manager provides a range of capabilities to enable the virtual enterprise:

• Robust voice and video call processing capabilities across a resilient, distributed network of media gateways and a wide range of analog, digital, and IP-based communication devices.
• Advanced workforce productivity and mobility features.
• Built-in conferencing and contact center applications.
• Centralized voicemail and attendant operations across multiple locations.
• E911 capabilities.
• Support for SIP, H.323 and many other industry-standard communications protocols over a variety of different networks enabling centralized voice mail, attendant operations, and call centers across multiple locations.
• More than 700 powerful features in all.
• Designed for high availability, reliability and survivability.