Headsets

Productivity is about communicating effectively to optimize every minute in the workday. With the right communication tools, today’s professionals can maximize their productivity through comfortable and streamlined business interactions. Avaya delivers a comprehensive portfolio of headsets - both corded and wiressless, for desk phones and IP soft phones - that meet the specialized needs of today's diverse workforce. Whether employees work in a traditional contact center environment, travel frequently between offices, or are constantly on the road, Avaya solutions promote mobility, efficiency, and ultimate productivity.

Avaya headset solutions meet the varied requirements of today's diverse workforce - including general office workers in tradition call centers environments, mobile office professionals using VoIP technology, and road warriors conducting business on the go. Avaya offers a full range of headset styles to ensure that each type of worker can communicate in superior comfort and quality. Our portfolio includes corded and cord-free headsets, base units for manual use, and base units and adapters for one-touch operation. All Avaya headset base units, headpieces and adapters meet or exceed industry standards including UL1459 and OSHA.

Product Line Summary

Avaya headsets have greatly enhanced workers' ability to get things done. Headsets promote hands-free multitasking and enable professionals to roam about the office without fear of missing important calls. With advances in digital technology - as well features such as echo suppression and noise cancellation - workers using Avaya headsets can now experience superior sound quality rivaling that of land lines. Employees also rely on our wide variety of headset styles to provide ergonomic comfort and prevent head and neck strain that can impede their productivity.

Wireless

Advances in the wireless headset design - including technology, comfort, and style - have made "wireless" synonymous with business productivity. Avaya wireless headsets help employees gain full control over their work environment by enabling them to optimize efficiency through interoffice collaboration and multi-tasking afforded by mobility. By going wireless, employees can:

• Retrieve files from printer and fax without interrupting a call
• Solve problems jointly with nearby colleagues while talking to a customer
• Use remote ring notification and call answer/end so they never miss important calls

Corded

For contact center employees with deskbound, phone-intensive duties, corded headsets are often the model of choice. Avaya corded headsets incorporate decades of experience in corded design - particularly for the contact center environment - and combine cost effectiveness with best-in-class performance and reliability. Our corded models offer:

• Superior audio clarity and noise canceling capability
• A variety of styles that deliver all-day wearing comfort
• Compatability with VoIP systems

Computer

As part of our commitment to developing products that enhance emerging technology applications, Avaya has created a comprehensive VoIP initiative to satisfy the needs of a wide range of users. Avaya headset solutions blend the benefits of numerous voice technologies to digitally enhance VoIP audio performance - enabling businesses to achieve unmatched audio quality for their VoIP applications. Our computer headsets provide:

• Compatibility with softphones and with desktop hardphones that connect to an IP network
• Convenient Internet telephony use through connection via the PC sound card
• Enhanced digital performance through powerful platform technologies
• Noise-canceling algorithms and acoustic echo cancellation for crisp, clear communications

Adapters

Avaya delivers a series of USB-to-headset adapters that help call centers and other softphone-based organizations derive maximum value from their VoIP technology investments. Engineered specifically for Avaya phones, the adapters infuse digital-signal clarity into every VoIP softphone communication. Avaya adapters offer:

• Improved customer interactions with digital enhancements that deliver crisp audio clarity
• Technology that shields listeners from overly loud transmissions
• A range of features and pricing options to ensure the right fit for all professional environments