Welcome to Avaya Support

Whats New
License Management
CONTENTS
down arrow Overview
down arrow Registration for Avaya Partners and Customers:
Overview
Avaya has invested in a new application called PLDS (Product Licensing and Delivery) which will enable our Customers, Partners and associates to manage software licensing and download software for many Avaya products.

PLDS launched on May 10th 2009, and is based on an industry standard software platform purchased from Open Channel Solutions, a third party vendor and recognized leader in the field of software entitlements management. Products will be transitioned to the new Avaya PLDS in a phased approach.

The following products are available in PLDS:

Application Enablement Services 5.2 and all previous versions in RFA
Avaya Aura™ System Manager
Aura Essential
Avaya one-X® Communicator
Avaya one-X® Mobile
Avaya one-X® Portal
Communication Manager Messaging
Dialog Designer
Integrated Management (Download only)
Interactive Response
Meeting Exchange
Mid-Size Business Template (VSP)
Modular Messaging 5.2 and all previous versions in RFA
Presence Services
SAL Concentrator Products
SAL Gateway and Policy Server
Session Manager
Voice Portal

Registration for Avaya Partners and Customers:

  • Attempt to Log in to https://plds.avaya.com
    • Will be redirected to the SSO website
  • Login to SSO using current valid ID and Password
    • Will be redirected to the PLDS registration page
  • Enter BP Link ID
    • Or Sold To/LAC/Ship To if a Customer User
  • Click Submit
  • You will receive your PLDS access confirmation within 1 business day
  • Your PLDS login ID and Password will be your SSO ID and Password
 
RELATED LINKS
PLDS Site  external link
RELATED DOCUMENTS
Job Aids
PLDS Job Aid-Searching for Entitlements Details
PLDS Job Aid-Activate Entitlements Details
PLDS Job Aid-Deactivating a License EntitlementDetails
PLDS Job Aid-Regenerating a License FileDetails
PLDS Job Aid-Rehosting in PLDSDetails
Training Videos
Activating an Entitlement in PLDSDetails
De-activating in PLDSDetails
Regenerate in PLDSDetails
Rehosting (Swapping out) in PLDSDetails
Reviewing Search Results in PLDSDetails
Searching in PLDSDetails
Upgrades in PLDSDetails