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down arrow Copyright Notices
down arrow Avaya Software License Terms (Avaya Products)
down arrow Avaya Software License Terms (Heritage Nortel Network Products)
down arrow Channel Partner Compliance Policy for Avaya Software License Terms for End Users
down arrow Global Licensing Portability (Avaya Products)
down arrow Avaya Global Product Warranty Policy for End Users
Copyright Notices
Select the following link to access Third Party License Term information for Avaya products -

Avaya Software License Terms (Avaya Products)
The English, Chinese, German, Portuguese, or Spanish versions of the Software License Terms listed below apply unless the Avaya Software is installed or otherwise licensed for use in France, Japan or Russia (in which case the country-specific versions for these jurisdictions apply).

Please select one of the following links for the applicable Avaya Software License Terms for Avaya Products:

 
Avaya Software License Terms (Heritage Nortel Network Products)
Please select the following link for the Avaya Software License Terms for Heritage Nortel Network Products:

For a list of Heritage Nortel Network Products select the following link:
Channel Partner Compliance Policy for Avaya Software License Terms for End Users
Avaya provides a software license to End User customers in accordance with Avaya's End User License Agreement (the "EULA" or "Software License Terms") and in accordance with its contractual relationship with its Channel Partners. Pursuant to these agreements, all Channel Partners are required to extend the applicable Software License Terms to the End User.

Select the following link to find out more about the policy: 
Global Licensing Portability (Avaya Products)
To be eligible for global moves, licenses must be at the latest available release as of the policy announcement date. Existing move polices will continue to apply for licenses that are not eligible for global portability. All other standard terms and conditions that govern the existing move policy will continue to apply (i.e., like-for-like release, like-for-like or better maintenance coverage, etc.).

Distributors and Channel Partners are obligated to inform Avaya of all license entitlement moves. Minimal license entitlement move details should include:

  • End-Customer name and Sold To number
  • "From" Distributor
  • "From" Channel Partner
  • "To" Distributor (if different)
  • "To" Channel Partner (if different)
  • Quantity and type of licenses moved
  • Support contract details on "To" and "From" location
  • Contact name/email for questions

These details should be e-mailed to the appropriate Avaya theatre contact, along with the supporting Distributor purchase authorization, to ensure the "To" location support contract reflects the addition of the moved licenses.

USA - bpccexpress@avaya.com
Americas International - CobcCala@avaya.com
Asia Pacific - apacbillindia@avaya.com
EMEA - emeacc@avaya.com

For additional information, please select one of the following links for the applicable Avaya Global License Portability Process:
Avaya Global Product Warranty Policy for End Users
Please select the following link for the Avaya Global Product Warranty Policy for End Users: