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Avaya Access
 
Avaya Access Information
Avaya Access gives customers and Partners the ability to establish a single secure ID and password to gain immediate access to important Avaya applications and protected sites, such as:

  • Self-Service applications that allow you to get assistance from Avaya.
  • Feeds and Notifications that allow you to subscribe to feeds, notifications and alerts.
  • Downloads that provide you with access to different downloads associated with Avaya products.
  • Tools that help you manage and administer various Avaya products.

Avaya Access also allows you to:

  • Manage your own profile with your contact information and permissions.
  • Manage and approve your company users' requests for Avaya Access.
  • Manage who can access to your Avaya account information for specific locations, whether it is your company users or an authorized Avaya Partner.

Please review the Avaya Access Frequently Asked Questions document.

For more detailed information, please click on the following links for information on using Avaya Access:

 

IMPORTANT: By permitting either a Single Sign-On (SSO) User or a Partner's LinkID to access your sold to location(s), you are providing a third party with access to otherwise unavailable information about your Avaya supported installed equipment. Granting this access will provide the third party rights to Support Web site tools such as Create Service Request, Case Status, Parts Replacement, Manage Alarms, Administer Site Contacts, Downloads, Check Upgrade Entitlements and HealthCheck. It is your responsibility to obtain assurances regarding the identity or identities of the individual(s) to whom you provide access through this tool. Please note that Partner LinkIDs are group-based, affording access to your information by any individual with that Partner's LinkID.

It is your responsibility to validate the identity or identities of the individual(s) to whom you grant access. It is also your responsibility to manage that access. TO THE MAXIMUM EXTENT PERMITTED BY LAW, AVAYA WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND, INCLUDING WITHOUT LIMITATION ECONOMIC DAMAGES, INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE OR CONSEQUENTIAL DAMAGES OF ANY KIND (INCLUDING LOST PROFITS) RELATED TO ACCESS GRANTED TO YOUR ACCOUNT INFORMATION.