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Compatibility Matrix
What is Compatibility Matrix?

The Compatibility Matrix application provides Avaya product compatibility information for the products listed below. The list of products in Compatibility Matrix does not include every product in the Avaya portfolio. Future releases of this application will contain compatibility information for other products in the Avaya portfolio. The products currently available in Compatibility Matrix are listed below:

  • Application Enablement Services
  • Avaya one-X® Agent
  • Avaya one-X® Communicator
  • Avaya one-X® Mobile
  • Avaya one-X® Portal
  • Call Management System (CMS)
  • Communication Manager
  • Communication Manager Branch/Distributed Office
  • G860
  • IQ
  • Interaction Center/Operational Analyst
  • Meeting Exchange Enterprise Suite
  • Modular Messaging
  • Presence Services
  • Proactive Contact
  • Session Manager
  • System Manager
  • Voice Portal

Who is Compatibility Matrix designed for?

This application is designed for Avaya customers and Partners who seek compatibility information for Avaya products.

How do you gain access to Compatibility Matrix?

This tool is publicly available and does not require an SSO logon ID.

Click here to access Compatibility Matrix

Who do you contact if you have Problems or Questions?

  1. For tool function questions, contact your assigned Avaya Engineer.
  2. If you experience tool function or server error messages, please initiate a ticket with Avaya's STARS Team by sending an e-mail to cmatrix@avaya.com.