| Support Help - Contacting Avaya Support | |||
| There are multiple options for contacting Avaya for support. | |||
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| CONTENTS | |||
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| Online Service Request | |||
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Quickly and easily create an online Service Request using the "Create Service Request" link on the Avaya Support web site. Start that from the http://support.avaya.com web site by clicking the link in the picture below.
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| Call Avaya for Support | |||
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Avaya Global Service support contact numbers can be located using the following steps, or click here to directly access the Maintenance Support page.
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| Support Contact Options - Escalation Contacts | |||
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| Avaya places the highest priority on Customer Satisfaction.
Avaya Global Services’ Escalation Process provides our Customers with a streamlined process to engage the assistance and attention of Avaya management. Use the following steps to locate the Escalation Contacts information, or click here to directly access the Escalation Contacts information now.
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| Avaya Access Support | |||
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| Avaya Access is the new Avaya authentication and user management application. You use Avaya Access when you create a new user for http://support.avaya.com, and every time that you login to use the Avaya Support web site. Avaya Access also allows you to manage your profile, and perform administrative tasks, associate Sold To numbers, and register for notifications.
Click here for more support information about Avaya Access. |
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| Site Demo | |||
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| Click here for a demonstration of the Avaya Support web site. | |||
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Welcome to Avaya Support
Tools
Communities
More Resources
Related Links
Training and Certifications
Support Awards
Site Help
Document Details
10 May 2008
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Support Contact Options