Avaya Modular Messaging 3.1 MM310100 Service Pack 1 Release Notes

 

INTRODUCTION

��������� Summary of MAS Issues fixed in this Service pack

Summary of MSS Issues fixed in this Service pack

Summary of WSO Issues fixed in this Service pack

Released updates included in this Service pack

More information

PATCH DETAILS

MAS files delivered in this Service pack

��������� MSS files delivered in this Service pack

WSO files delivered in this Service pack

Administration Tools files delivered in this Service pack

INSTALLATION

��������� Messaging Application Server

��������� Pre-Install

��������� Install

��������� Post-Install

��������� Message Storage Server

��������� Pre-Install

��������� Install

Web Subscriber Options Standalone Server (WSO)

Install

KNOWN ISSUES

UNINSTALLATION

��������� Messaging Application Server

��������� Pre-Uninstall

��������� Uninstall

��������� Post-Uninstall

��������� Message Storage Server

��������� Uninstall

Web Subscriber Options Standalone Server (WSO)

��������� Uninstall

 

INTRODUCTION

The release of MM3.1 Service Pack 1 includes many updates to the Modular Messaging Software. With the release of MM 3.1 Service Pack 1, Windows 2003 SP2 is supported. When MM3.1 Service Pack 1 (MM310100) is applied, Patch 1 for Service Pack 1 (MM310101) is also required.

 

If you have installed the Admin Tools on a non-MAS system to administer subscribers, you should apply this service pack by selecting "Administration Tools Update" to insure you have the latest updates. The supplemental server may need to be restarted to insure dynamic updates are installed.

 

 

Summary of MAS issues fixed in this service pack

wi00002333 Network access to the MAS is now only possible through the use of named Windows accounts.�����������������������������������������������������������������������������������������������������������������������������������������������������

wi00006413 SIP: The audio quality is degraded the first time speed up/slow down is requested. However, subsequent requests sound fine.

wi00006813 There is a problem with the H323 integrations where the current prompt is only partially played.�������������������������������������������������������������������������������������������������������������� ���������������������

wi00007130 Under load, calls to a few subscribers were failing with a315# errors. Callers would hear: �I'm sorry; there is a problem with the system. Please hang up and try again.�

wi00006527 Setting the password expiration time does not work properly.���������������������������������������������������������������������������������������������������������������������������������������������������������

wi00010947 When an unsent message is sent from an Audix TUI mailbox, the message will be received in the recipient�s mailbox but the MWI light does not go on to indicate the arrival of this new message.

wi00011054 Domino backend: at times an error inMWI after sending a message to an Aria subscriber������������������������������������ �������������������������������������������������������������������������������������������������������

wi00004939 The XML document which contains details of when Daylight Savings Time (DST) starts and ends needs to be updated to handle changes in time zone schemes

wi00011625 Exchange Broadcast Distribution Lists (BDL's) need to be mailbox enabled by the MISCM for Exchange 2007.

wi00011754 Improve system error handling of malformed faxes in the MAS fax mailbox.

wi00012113 Audix TUI experiences problems and drops the call when re-recording a personal greeting on MM-Exchange system���������������������������������������������������������������������������

wi00012202 Add logging needed to debug SIP issues.

wi00012206 Off line monitoring is erroneously monitoring users not in the local voice mail domain.

wi00011961 Improve handling of multi part messages in the Audix and Serenade TUI�s to resolve rare occurrences of subscriber disconnects during message review.

wi00012224 The mailbox properties file gets corrupted and prevents a user from accessing his mailbox via the TUI.

wi00012580 International versions of MM could generate dump files during Domino synchronization with the FEDB.

wi00012597 After upgrading from MM1.1 to MM3.1, all the services have their startup type set to Automatic except the MM Service Connector whose startup type remains Manual. The service has to manually be started.��������������������������������������

wi00012650 Reviewing an unsent message using the Audix TUI before editing it, plays back the Exchange help message.������������������������������������������������������������������������������������������������

wi00012666 The Out calling restrictions under the Caller tab of the Telephone User Interface in the VMSC do not work as expected.

wi00012699 When sending a message from an MM through MN to an Exchange MM3.1, messages are not being received. The messages are being addressed correctly, the messages are getting delivered from the MN, but on the Exchange side the messages are not getting delivered.

wi00012739 Pressing *0 while using the Audix TUI does not play the expected announcements ("No operator defined" followed by "Returned to previous activity. For help, press *H�) but disconnects the call instead.

wi00012778 Playback time on the Aria TUI is long (average time about 5 seconds) on Domino backend.

wi00012782 Upgradingfrom MM3.0 to MM3.1 displays a failed screen because there is no installation log folder in the Temp directory.

wi00013486 QSIG integration: MAS attempts to transfer to an invalid extension, a 1711 info event is output stating number unassigned. However, 15+ 1711 error events stating cannot accept call in current state are also outputted which provide no useful information. Call manager should be changed to only output the one useful 1711 info event.

wi00013490 If a message is forwarded multiple times (3-4 ) using the Voice Form, without adding any subject line and the message is then played back from the TUI, only the first part of the message is read out. The other embedded parts of the voice message are not read out by the TUI.

wi00013566 Need a connectivity tool to test general MAS connectivity from clients.����������������������������������������������������������������������� ����������������������������������������������������������������

wi00013608 Steady handle count leak is being displayed for the vserver process on S3400 System under load.

wi00013613 Find Me and Notify Me features do not get enabled when vmenable is run.

wi00013621 Small memory leak when running against Exchange.

wi00013691 If Danish, Czech or Russian is set as the primary domain language in the VMSC, after a system restart it will revert to "Not Set".����������������������������������������������������� ��������������������������������������������������������������������������������������

wi00013695 The addition of Czech, Danish & Russian exceeded the 20 language limit of the Statement Manager. These languages cannot be initialized.�������������������� ������������������������������������������������������������������������������������������������������������������������������������������������

wi00013701 Two exceptions that occuratthe same clock tick cause a deadlock in the Exception handler. This causes the vserver process to hang and the system then has to be manually restarted.

wi00011336 In the drop-down box for a caller app language it is not possible to select Hebrew, even if it is installed on the system.���������������������������������������� ��������������������������������������������

wi00013724 The message playback time is GMT instead of the system default on a Domino system.��������������������������������������������������������������������������������������������������������������������� ���������������������������������

wi00012314 The DCT tool transposes the IMAP4 and MWI passwords���������������������������������������������������������������������������������������������������������������������������������������������������������������

wi00013763 The FQDN (Fully qualified domain name) is still needed by MISCM for sysprep, even when not joining the corporate network. The DCT prevents entering of the FQDN in its UI by stopping the "." character from being typed.������������������������� ����������������������������������������������������������������������������������������������

wi00013702 When a call is forwarded to MM on RNA/Busy from a 12 digit extension the call is treated as a direct call and the caller is offered to logon whereas it should actually ask the caller to leave a call answer message for the 12 digit extension�s mailbox. When a call is forwarded from 10 or 11 digit extensions it works.

wi00013783 Deleting an unsent message with the Audix TUI and Exchange backend doesn't work. The same unsent message is presented back to the user continuously and the user cannot finish reviewing his unsent messages.������������������������������������������������������������������������������������������������������������������������������ �����

wi00011977 The TUIdoesn't release the port when an error occurs during call answer and the port cannot be used until it is released.�����������������������������������������������������������������������������������������������

wi00012319 No attempt to retry path replacement was made by H323 when it received an error meaning that occasionally more ports were used than was necessary.

wi00012759 Problems with Mexican and Spanish Aria TUI prompts. A �shhh..� noise between phrases can be heard. The Spanish prompt for the dial by name option says Press *2 �whereas for English and French, the prompt for dial by name option says Press *.

wi00013903 An intermittent problem deleting unsent messages using the Audix TUI.��

wi00013974 Getting an error message while testing WSO stating that the MAS can't access the default mailbox.

wi00014284 Personal Operator schedule does not work. The Personal Operator schedule shows inactive when it is active.����������������������������������������������������������� �����������������������������������������������������������������

wi00014380 When data retrieved by the Operational History viewer is exported to a text file, the time of each event is 5 hours ahead of the time seen in the Operational History viewer.

wi00014450 When the users call to retrieve their messages, the time given by the TUI is off by 5 hours.

wi00014503 When a WSO load with 500 subscribers is run on a stand alone server to interface with a Domino system where WSO has been activated, the vserver is periodically reset.

wi00014474 After creating a new user with the Audix TUI the default media message order does not take effect
wi00014684 When the Assistant tab in Subscriber Options is opened, the Find me rule and MWI features have no rules listed.The features need to be unchecked and rechecked to display the rules.

wi00014692 Excessive 1855 informational events in the event log for each subscriber. This event should only be logged when the mailbox properties error is corrected.

wi00014741 When a standalone language pack (Arabic, Russian, Czech, Danish) is installed, it causes the uninstallation of patches and service packs.

wi00014752 While reviewing PDLs using the TUI, contacts as well as the lists are read out.��������������������������������� ����������������������������������������������������������������������������������������������������

wi00014755 Notify Me messages should display the senders name and not the senders mailbox address��������������������������������������������������������� �������������������������������������������������������������������

wi00014839 A problem with �delete on exit� has been resolved ensuring that deleted messages are always removed when this setting is chosen.

wi00015067 In Audix TUI, if the Extended Absence greeting (EAG) is deactivated and then you try to listen to or record an EAG, it plays a prompt "Extended absence greeting not recorded"; instead of playing the prompt "Extended absence greeting is recorded but not active."������������������������������� �������������������������������������������������������������������������������������������

wi00015176 The Address Templates portion of the MAS installation setup fails on a 64 bit version of a Windows 2003 server.����������������������������������������� �������������������������������������������������������������������������������������

wi00015355 After changing a trusted server protocol password in the Messaging Servers Administration pages in VMSC, administrators must restart all MAS servers in the VMD for the change to take effect. A MAS restart should not be needed for changes to the passwords to take effect.��

wi00015553 A user�s Extended Absence status was not being saved properly when they hung up without explicitly confirming the change.

wi00015012 Using the "incoming ring count" feature to set the ring count for Analog integrations does not actually change the ring count.

wi00015770 If an error is made while saving a greeting, the system prompts to start recording a message instead of saying there is a problem and disconnecting the call.������������������������������������������������������������������������������������������������������������������������������

wi00016138 After login to a mailbox , if the user enters "2" then "3" ,MM disconnects the call and plays the voice prompt "This call is experiencing difficulties. Please try again later.." is heard. What TUI does this apply to?

wi00016306 The Call Me / Notify Me event log messages have been inadvertently renumbered through addition of new definitions in the middle of the message file and the original order needs to be restored.

wi00015690 The called party information is not properly identified by MM for certain call scenarios. The most common call scenario is when vectoring is used on the CM.

wi00016708 Message header showing a 1 hour later timestamp on a Domino system.

wi00018196 SNMP alarming needs to send alarms to multiple destinations.������������������������������������������������������������������������������������������������������ ������������������������������������������������������

wi00018256 Aria TUI changes to support native fax on Exchange.������������������������������������������������������������������������������������������������������������������������������������������ �����������������

wi00018178 Unable to transfer to MBs with Quick Message������������������������������������������������������������������������������������������������������������������������������������������������������������������

wi00018404 A User cannot log into his own mailbox by calling his number if his mailbox is full. The following prompt is heard "The person for which you wish to leave a message does not have enough available space in his or her mailbox. We are not able to take your message at this time.� This is incorrect as the user is trying to log into the mailbox, not leave a message.

wi00018600 A problem has been fixed where the H323 link to the switch needed a MAS restart to recover the integration

wi00018996 Problem with Call Me if a Notify me rule contains multiple email addresses

wi00018998 A section of code needs to be modified to prevent a potential exception in the Call Me server.

wi00020064 An administrative message is sent back to the sender of a message if the recipients mailbox is full. While trying to listen to this administrative message with the TUI, the user hears silence and after a minute or two is disconnected. This causes the MAS service to restart.

wi00019411 Message type is wrong on notifications for networked voice messages. If two separate Notify Me rules are created for voice mails and call-answer, users receive two notifications for the call-answer call; one notification for the call-answer rule and the other for the voice mail rule. The notification for the voice mail rule should not be received.

wi00016660 To allow MM to support vectoring when using a SIP integration to connect with Communication Manager release 4.1.

wi00019091 When auser forwards or rewinds the message while the TUI is playing a message header an exception is generated��������������������������������������������������������������������������������������������������������������������������������������������

wi00020072 On an MSS system, notification messages sent to multiple email addresses do not get delivered to all the recipients. Only the first email address receives the notification message.

wi00019875 Event message IDs that have been changed for the Callback Server need to be changed back to the original IDs

wi00020005 A message that has a failed fax reception is sent in case the message has other useful parts (such as a voice part). However if there is actually no voice part, a message with a 0-byte TIIFF attachment is sent. This message should not be sent if there is no voice part.���������������������������������������������������������������������������������������������������������������������

wi00019072 Heartbeat errors to the MSS (1642 events)

wi00019323 Notify Me notifications are not received after installing SP2 on Windows 2003. Notify Me works fine on Windows 2003 SP1.

wi00020344 MAS servers are failing with all ports returning fast-busy under heavy fax load.��������������������������������������������������������������������������������������������������������� ����������������������������������

wi00020129 Fax sender generates mini dumps and prevents all fax sending until the service is restarted.

wi00020266 Languages set are English, French and German. After selecting a language (German), the system still says English and all further prompts are in English. The CCI reverts back to the primary language (English) in spite of selecting another language.������������������������������������������ ����������������������������������������������������������������������������������������������������

wi00020391 MM has an old version of the MCAPI library. This needs to be updated.

wi00018556 In a multi-MAS setup, Find Me diverts the call through one MAS correctly in the first attempt but if it tries to divert it through another MAS, it doesn�t work in the first attempt. It diverts the call to a wrong number (previous Find me number set).

wi00018622 If the Notify Me message is from an external caller, the sender name field in the Notify Me message shows �non-mail-user@..� instead of 'unknown sender'.

wi00022679 A log line was removed that caused a handled exception. No user or system impact was observed.��������������������������������������������������� �����������������������������������������������������������������������

wi00018994 The tracing service creates three new scheduled tasks every time the server is stopped and started. The customer can periodically go in and delete the jobs to delay the machine form crashing but the system will eventually crash.

wi00006046Active directory is now set to Native Mode and anonymous access to the server is restricted.

wi00004484 Non-essential services like the Printer Spooler Service and the File Replication Service should be disabled or removed during MAS installation.

wi00005629 During MAS installation, Auditing is not enabled. The customer has to manually activate Auditing. It should be enabled by default during installation. If it is not enabled Windows Event Viewer does not log event entries in the security log.

wi00007128 The SIP integration has been improved to make the use of out calling from the server less susceptible to toll fraud.

wi00019070 Unable to delete/add a PDL if it contains a tombstone member. While reviewing the PDL from the TUI, as soon as the tombstoned member is reached, the call gets disconnected.

wi00021043 When a fax send fails its last retry because the actual fax protocol fails then a success event (113) is wrongly generated. The sender is notified that the send failed but the success event logged is incorrect.

wi00006650 MM returns a malformed response to a MWI Interrogate request resulting in retries that are unnecessary. This problem had no detrimental affect on MWI lamp status but the inefficiency has now been resolved.

wi00024153 Selecting * on the Aria TUIincorrectly prompts �please enter password� when the prompt that should be heard is �Please enter the mailbox number of the person you are calling.� ������������������������������������������������������������������������������������������

wi00021922 An upgrade to 3.1 from 3.0 causes the MAS to restart every 7 minutes and creates 1300 events.

wi00024669 An application is required to enable the Windows Update Service. What application is required?���������������������������������������������������������������������������������������������������������������������������������������������

wi00005788 An automated tool to correct the multiple $personextensibleschema on the Domino server after the MM installation is needed so that theDUC Subscriber Admin page can be displayed.��������������������������������������������������������������������������������

wi00012254 The MM tab appears when the Active Directory is searched (right click on domain, do? Find.) If you double click on a user a who does not have an Exchange mailbox an error is received when the MM tab is clicked.

wi00016542 The serviceability section in the MAS Voice Mail System Configuration (VMSC) tool needs to be extended to allow two NMS destinations and a field to provide a choice for the acknowledgement types needs to be added.

wi00013783 Deleting an unsent message on Audix TUI and Exchange backend doesn't work. The same unsent message is presented back to the user continuously and the user cannot finish reviewing his unsent messages.

wi00004032 SQL service is running as local system account.

wi00010039 When user changes the password using Subscriber options an error occurs but the password is changed.

wi00010686 When MAS Service is stopping with all other MM Services still running, the MAS experiences an exception and generate dump files.

wi00012292 Remove TerminateThread call in the umlib::umThread class.

wi00013689 Danish, Czech & Russian cannot be set as a domain primary language.

wi00006771 Mailbox Monitor hangs after failed Imap4 connection to MSS.

wi00019076 The Audix TUI may disconnect a user when reviewing a personal distribution list that contains a deleted user.

wi00022237 *T fails after entering the mailbox to transfer to, but works if you dial by name.

wi00024284 MM with SIP integration is not recording messages correctly when the caller hung up at the end of recording their message and do not press pound and then send, results into logging dump events.

wi00030003 Notify me is not working when a time zone calculation is employed within its schedule.

wi00030456 Duplicate entries are being added to the MWIStateDB.

wi00004484 Remove non essential services.

wi00009832 Exchange SO Online Help Needs Modification.

wi00019602 Exchange 2007 � an MAS with Exchange 2007 system management tools installed cannot create external caller mailboxes for Exchange 2000/2003 non-Peers.

wi00020874 Fast busy is heard when handling heavy fax traffic.

wi00003893 Security: Administrative user auto login password exposed in registry.

wi00014687 Replay of voice+fax message does not play the voice part of the message.

wi00021678 MM3.1 with Exchange backend - Clicking the Advanced option causes ADUC to shut down.

wi00024188 60 Prompts missing from En-Au in Audix TUI.

wi00029800 Add version information to Add-Monitor-Mbx and EnableWU.

wi00029976 MM 3.1 SP1 FM still does not work in multi MAS environment.

 

 

 

 

Summary of MSS issues fixed in this service pack

wi00000240 Security: Pen test indicates web server should use SSLv3 �������������������������������������������������������������������������������������

wi00000259 The SSH service supports the protocol version 1.

wi00000321 SNMP alarming needs to send alarms to multiple destination�����������������������������������������������������������������������������������

wi00000328 Restore reported successful even if post-restore script fails.������������������������������������������������� ����������������������������������

wi00023000 The system has multiple operating system accounts with the same User Identification Number (UID).

wi00000607 The system is vulnerable to a serious denial of service attack based on the way the system is configured.

wi00022869 The PAM configuration of the system does not track last login, or prevent the use of null passwords and track last login failed attempts.

wi00000625 The apache web server is found to be exposing information without proper authentication.

wi00001247 The user is not able to add a mailbox with default password. This is only if the password is the mailbox with 11 at the end.

wi00001259 The remote subscribers are removed when LDAP timeouts. ����������������������������������������������������� ���������������������������������������

wi00006510 Install: java is not installed on the MAS which causes the user a problem if they try and use the Messaging Administration web screen on the MSS.

wi00006924 The windows domain setup restricts to the domain administrator.

wi00022998 The MSS server configuration allows directory listing. �����������������������������������������������������������������������������������������������

wi00008070 The SSL cookies are not secure.

wi00009488 Clean up the errors in the web server log.

wi00011072 Check and correct ownership of LDAP transaction logs.

wi00011152 The MAS host information is not saved if there is any error/warning about corporate LAN.

wi00011554 The incorrect syslog messages for directory updates.

wi00011907 The Administration History web page does not display warning if max entries is hit. ���������������������������������������������������������������

wi00011949 The current state of telnet connection is wrong on the Telnet Administration page

wi00011950 Add the IDMU option to the AAA admin page.

wi00012024 Support required for the Audix devices on the old S3400 motherboards.

wi00012041 The ping diagnostic page does not work.

wi00012054 The traffic measurement is not working from the console.

wi00011858 During an audit the corrupted data is written to the tracelog but that log rolls over too quickly and the corrupted data is lost.

wi00012157 Add README file to MCAPI library package.

wi00012234 Weekly audits were incorrectly removing message files.

wi00012328 The log dump tool is not working.

wi00012327 The console browser rejects server certificate.

wi00012594 Save does not work for AAA configuration on a fresh install.

wi00012608 Using the administration history web page can result in the httpd ssl_error_logs getting rather large.

wi00012613 There are errors in cron entries.

wi00011857 The mailbox Lockout is not occurring despite many repeated failed login attempts with web client.

wi00012633 There is an alarm is being raised when fan rpm level exceeds 5000. 

wi00012665 Attempting to disable Notify Me in VMSC results in the following error "Failed to save configuration data. If you have recently altered this property, please make sure that the MAS Voice Server service has successfully restarted if previously requested to do so."�����������������������������������������������������������������������������������������������������

wi00012694 IMAP4 requests did not receive response due to a deadlock.

wi00012700 Format errors were found in logon security warning message.  

wi00012756 Expunging a message caused a core dump.   

wi00012761 When an invalid or unavailable IP address is placed in the LDAP-AAA server field, the login page does not workand gives the error "Could not connect to login_proxy."�������������������������������������������������������������������������

wi00013745 Size of certificate name field on certificate management web page was restricted to 15 characters.       

wi00013921 While trying to modify the trusted server information, an error is received.�������������������������������������������������������������������������������������������

wi00014121 Size of security warning text field on security warning web page is restricted to 5000 characters

wi00013819 The ELA trusted server alarms come and go frequently, even when the customers are not using the ELA.

wi00014282 The Software Management Software Update screen displays many low-level packages and should display only high-level packages����������������������������������������� �����������������������������������

wi00014290 Messaging Measurements web page failed when the telnet daemon is not started.    

wi00014318 All TUI�s are unable to create a message in the draft folder.

wi00014320 After installing MSS using Web admin and creating the Postmaster mailbox, the Subscriber Management page displays a message in red about creating the Postmaster mailbox. The Text needs to changed so the correct information is provided.��������������������������������������������������������������� ���������������������������������������������������

wi00014355 SFTP LAN backup failed when the backup directory name is too long

wi00014556 Fan alarm is being raised until RMB is reset.                                                                                            

wi00015373 Log entries are being created for notify me enabled subscribers when the server side folder gets changed.

wi00014910 Messaging Measurements web page failed when telnet not in iptables.

wi00015443 Trusted server name was allowed to be �tui� (case insensitive).     

wi00015662 An alarm is being raised when fan rpm level exceeds 6000.

wi00016318 Cached web pages remain in the client�s web browser creating a situation of having secure data accessible on the client�s PC.

wi00016184 Auto complete is not disabled for the MSS and MN login form. Due to this a user�s login ID and password are stored and can be retrieved by anyone accessing the user�s computer.����������������������

wi00018093 While trying to login to an ELA mailbox via the Aria TUI, users get a message stating that there is a problem with the system please try again later .

wi00020578 PDLs with tombstone member were unable to be added or deleted

wi00020705 Protocol diagnostic web pages were vulnerable to some security issues.

wi00021348 Anonymous LDAP access to the MSS could not be turned off.  

wi00021352 Some web pages were vulnerable to security issues

wi00001177 Anonymous LDAP user is allowed access to all information.      

wi00022128 Ais_net was causing core dumps. What condition was actually causing the core dump?

wi00020413 Samba release corrected security vulnerabilities.

wi00019959 Aria message order on subscriber web page was incorrect.

 

 

 

 

Summary of WSO issues fixed in this service pack

wi00010710 When the Automatic Notification Rule to send a Page when any new message arrives in the mailbox is modified via SO and the same rule is opened in WSO then the Pin/Message text box is populated with the string %1%.

wi00012132 WSO needs a web method to return the Personal Operator mailbox time zone. 

wi00012214 The WSO installation on a stand alone server fails due to an incorrect virtual directory setup. 

wi00012686 WSO Time zone of personal operator needs to be considered while showing schedules. 

wi00013832 The notification rules page does not work properly when the Pager method is selected. 

wi00013962 The functionality which requires the use of schedules (Find me, Call me, Notify me) is not administrable from within WSO.

wi00014326 The Attendant schedule does not update after applying a Personal Operator with a time zone difference. 

wi00007128 Time zone is not calculated correctly when subscriber's time zone is set to GMT. 

wi00014573 Greetings cannot be recorded with the AVP. 

wi00018618 Remove �unsupported OS/browser combination� warning for IE7.0. 

wi00014454 WSO tries to retrieve the attendant schedules from an MAS it is not connected to.

wi00014757 When a WSO patch is installed and then WSO is uninstalled on a stand alone server, WSO can not be reinstalled on the system because the patch that had been installed can not be uninstalled.

wi00027592 Certain users, mostly remote users across the WAN are getting WSO error page when trying to login.

wi00029079 WSO does not display PDL's unless the Identifier is unique - The identifier is NOT a required field.

 

 

 

Released updates included in this Service Pack since the last Service Pack

MM310001

MM310002

MM310003

MM310004

MM310005

MM310006

MM310007

 

More information

         This software update is only intended to be installed against the following release(s) of Modular Messaging:

- MM 3.1

         This software update contains code changes applicable to Avaya Modular Messaging when installed against the following Message Stores

- Avaya Message Store

- Microsoft Exchange

- Lotus Domino

         This software update (7.1.348.0) is only intended to be installed against the following builds of Modular Messaging or higher

- MAS 7.1.229.0 (base release)

- MAS 7.1.229.0 (software-only install for Microsoft Exchange systems)

- MSS 3.1-12.1 (base release)

- WSO 7.1.229.0 (base release)

 

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PATCH DETAILS

 

MAS files delivered in this patch

File

Version

Date

ocuabout.dll

7.1.348.0

8/9/2007

Setup.exe

7.1.348.0

8/9/2007

umlocaleconverter.dll

7.1.348.0

8/9/2007

Umschedule.dll

7.1.348.0

8/9/2007

UmMsgVictoryMailbox.dll

7.1.348.0

8/9/2007

MiScmGVConfig.dll

7.1.348.0

8/9/2007

MMDCT.exe

7.1.348.0

8/9/2007

app080A.mdb

7.1.348.0

1/12/2007

dnTUIAudix.dll

7.1.348.0

8/9/2007

dnTUIModel.dll

7.1.348.0

8/9/2007

Ophist.mdb

7.1.348.0

7/21/2006

phr080A.ovf

7.1.348.0

1/12/2007

sipcmsm.dll

7.1.348.0

8/9/2007

StatementManager.dll

7.1.348.0

8/9/2007

Tuivlib.dll

7.1.348.0

8/9/2007

UMEventMsg409.dll

7.1.348.0

8/9/2007

umexchangevmd.dll

7.1.348.0

8/9/2007

UmMsgDominoMailbox.dll

7.1.348.0

8/9/2007

UmMsgDominoSession.dll

7.1.348.0

8/9/2007

ocserver.dll

7.1.348.0

8/9/2007

UmUpDominoServer.dll

7.1.348.0

8/9/2007

UmUpDominoServerProfile.dll

7.1.348.0

8/9/2007

umupfedbmanager.dll

7.1.348.0

8/9/2007

UmUpServerProfile.dll

7.1.348.0

8/9/2007

UpVictoryServerProfile.dll

7.1.348.0

8/9/2007

var080A.mdb

7.1.348.0

1/12/2007

Vcmsm.dll

7.1.348.0

8/9/2007

MMSchedule.dll

7.1.348.0

8/9/2007

Callbackserver.exe

7.1.348.0

4/05/2007

Callbackservereventmsg409.dll

7.1.348.0

8/9/2007

Callbackservereventmsg407.dll

7.1.348.0

8/9/2007

Callbackservereventmsg410.dll

7.1.348.0

8/9/2007

Callbackservereventmsg40c.dll

7.1.348.0

8/9/2007

Callbackservereventmsg413.dll

7.1.348.0

8/9/2007

Callbackservereventmsg416.dll

7.1.348.0

8/9/2007

callbackservereventmsgc0a.dll

7.1.348.0

8/9/2007

Callbackservereventmsg404.dll

7.1.348.0

8/9/2007

Callbackservereventmsg411.dll

7.1.348.0

8/9/2007

Callbackservereventmsg412.dll

7.1.348.0

8/9/2007

Callbackservereventmsg804.dll

7.1.348.0

8/9/2007

VictoryMonitorManager.dll

7.1.348.0

8/9/2007

SNMP.dll

7.1.348.0

8/9/2007

Ocadmin.dll

7.1.348.0

8/9/2007

SQLAccountChange.exe

7.1.348.0

8/9/2007

Rmeveryone.exe

7.1.348.0

8/9/2007

Mmapasswordpolicy.dll

7.1.348.0

8/9/2007

SM_PID_TimeZoneInformation.property

 

 

MISCMGVConfig.dll

7.1.348.0

8/9/2007

umfaxsender.exe

7.1.348.0

8/9/2007

umupdominosynchroniser.dll

7.1.348.0

8/9/2007

MMDumpHelper.dll

7.1.348.0

8/9/2007

ctoiss.dll

7.1.348.0

8/9/2007

OpHistView.exe

7.1.348.0

8/9/2007

UmGenMsgSM.dll

7.1.348.0

8/9/2007

UmUpExchangeServer.dll

7.1.348.0

8/9/2007

libmcapi.dll

7.1.348.0

8/9/2007

UmStorageOnStream.dll

7.1.348.0

8/9/2007

ctoi.dll

7.1.348.0

8/9/2007

Tracer.exe

7.1.348.0

8/9/2007

Add-Monitor-Mbx.exe

7.1.348.0

8/9/2007

ADSetup.exe

7.1.348.0

8/9/2007

umupvictorysynchroniser.dll

7.1.348.0

8/9/2007

umupcontactmemberscollection.dll

7.1.348.0

8/9/2007

mwiinternal.dll

7.1.348.0

8/9/2007

MMConWiz.exe

7.1.348.0

8/9/2007

msvcp71.dll

7.1.348.0

8/9/2007

msvcr71.dll

7.1.348.0

8/9/2007

EnableWU.exe

7.1.348.0

8/9/2007

marssm.dll

7.1.348.0

8/9/2007

umnotesvmd.dll

7.1.348.0

8/9/2007

 

MSS files delivered in this patch

A5011rf+f.rpm

M7040rf+g.rpm

U7040rf+a.rpm

 

 

WSO files delivered in this patch

File

Version

Date

WSOWebService.dll

7.1.348.0

8/9/2007

NotifyMe.js

7.1.348.0

1/25/2007

NotifyMeControl_Automatic.ascx

7.1.348.0

1/25/2007

TimeZoneData.xml

7.1.348.0

1/18/2007

Wbso.dll

7.1.348.0

8/9/2007

Wso.vbs

7.1.348.0

2/6/2007

Setup.exe

7.1.348.0

8/9/2007

MMSchedule.dll

7.1.348.0

8/9/2007

WsoCommon.dll

7.1.348.0

8/9/2007

IIS.dll

7.1.348.0

8/9/2007

MMGreetingRules.xsd

7.1.348.0

8/9/2007

MMPhoneService.dll

7.1.348.0

8/9/2007

MMPhoneModel.dll

7.1.348.0

8/9/2007

MMGreeting.dll

7.1.348.0

8/9/2007

WsoLanguages.dll

7.1.348.0

8/9/2007

ApplicationPreferences.aspx

7.1.348.0

8/9/2007

FlexibleCallHandling.aspx

7.1.348.0

8/9/2007

FlexibleCallHandlingControl.ascx

7.1.348.0

8/9/2007

Global.asax

7.1.348.0

8/9/2007

WSOWebService\Web.config

7.1.348.0

8/9/2007

dnTUIAudix.dll

7.1.348.0

8/9/2007

dnadapters.dll

7.1.348.0

8/9/2007

greetingrules.dll

7.1.348.0

8/9/2007

dntuimodel.dll

7.1.348.0

8/9/2007

dninterfaces.dll

7.1.348.0

8/9/2007

UpVictoryServerProfile.dll

7.1.348.0

8/9/2007

UmMsgVictoryMailbox.dll����������

7.1.348.0

8/9/2007

PersonalOperatorControl.ascx

7.1.348.0

8/9/2007

Service1.asmx

7.1.348.0

8/9/2007

 

Administration Tools files delivered in this Service pack

File

Version

Date

UserAdmin.dll

7.1.348.0

8/9/2007

setup.exe

7.1.348.0

8/9/2007

ocuabout.dll

7.1.348.0

8/9/2007

UMAbout409.dll

7.1.348.0

8/9/2007

ocserver.dll

7.1.348.0

8/9/2007

ocadmin.dll

7.1.348.0

8/9/2007

vmsc409.dll

7.1.348.0

8/9/2007

asconfig.exe

7.1.348.0

8/9/2007

umvictoryvmd.dll

7.1.348.0

8/9/2007

umexchangevmd.dll

7.1.348.0

8/9/2007

asconfig409.chm

7.1.348.0

1/09/2007

AsconfigAV409.chm

7.1.348.0

1/09/2007

ASConfigLD409.chm

7.1.348.0

1/09/2007

CallerAppsEditor409.dll

7.1.348.0

8/9/2007

CallerAppsEditor.dll

7.1.348.0

8/9/2007

 

 

INSTALLATION

Please read the following notes before you install this build of Avaya Modular Messaging.

 

For any Messaging Application Server (MAS):

  1. Please ensure that you have reviewed the latest SWINS Configuration Note for your installation and made any required changes. The latest released documents can be found on the support.avaya.com website.

 

For any Messaging Storage Server (MSS - does not apply to Exchange or Domino back-ends):

  1. To install the Message Storage Server Updates from patch installer you will need to be logged in to the MAS as the "Domain Administrator" login. This account can be displayed by using the MSS Web forms:
    1. On the MSS, go to Server Administration->Windows Domain Setup.
    2. The account is displayed under "Account for Joining the Domain".
  2. On only one MAS, you must ensure that the Message Storage Server Update is selected for installation and that it completes successfully.

The following RFUs are installed with this update; A5011rf+f, M7040rf+g, and U7040rf+a.

 

For any Microsoft Exchange Server or Lotus Domino -based MAS systems (does not apply to MSS back-ends):

  1. To install the Messaging Application Server Updates you will need to use the service account / customer account login on the MAS. This is the account you used when installing the MAS software.

 

Download MM310100.exe from the Avaya Support website (http://support.avaya.com/).

 

Messaging Application Server and Supplementary Servers

Pre-Install

  1. Launch the port monitor and disable all the ports.Start/Programs/Avaya Modular Messaging/Port Monitor.Select all ports and click on the disable button.Close the Port Monitor.
  2. Note:There should be no open items on the desktop.
  3. Note:Any Modular Messaging service that is set to Manual will be set to Disabled during the installation. If you don�t want this to happen, set the start type of the services running on this server to Automatic before this installation.
  4. Note:On machines (other than the main MAS servers) that have only the administration tools installed, just run this update separately on those machines.

 

Install

  1. If the system is eligible for this update, the check-box for the �Messaging Application Server Update� will be grayed and checked.
  2. Note: For MSS Backend, if this is a one MAS system, or the first MAS of a many MAS system, make sure that you check the box now.
  3. Press �Install� to start the installation of this update.
  4. You may see a dialog requesting you close any open applications that are known to interfere with this update.
  5. You will see a dialog that will stop all the Modular Messaging services before the installation can continue.
  6. The installation will automatically continue and install the update.
  7. You will be prompted to uninstall any patches that are already on the system prior to this software update.  Choose continue to remove these patches.  If prompted for a Restart after the last patch is removed, select Restart and allow the system to reboot and continue to step 8.  Otherwise the system will detect that a restart is not necessary and the service pack will automatically install.  Follow remaining instructions and continue to step 9.
  8. When the MAS come back online, all updates have been removed and the Service Pack will be installed.

NOTE:  If the installer originally selected the "Message Storage Server Update" for this server, after the reboot, this option will need to be reselected.

  1. You will see a dialog that will start all the Modular Messaging services that are not disabled.
  2. After a successful installation, the �Messaging Application Server Update� checkbox will be grayed and unchecked.
  3. You may be prompted to reboot the server, press the �Restart� button and the system will reboot.

 

Post-Install

  1. After the system restarts login.
  2. Open the port monitor, Start/Programs/Avaya Modular Messaging/Port Monitor.
    1. Enable all the ports by selecting all ports and clicking on the enable button.

 

Message Storage Server

Pre-Install

  1. This update is not applicable to Microsoft Exchange or Lotus Domino systems.
  2. On only one MAS, you must ensure that the Message Storage Server Update is selected for installation and that it completes successfully.

 

Install

  1. Log in to the MSS web forms as a user who can install a service pack.
  2. Go to Software Management->Software Update->Service Pack.
  3. Follow the rest of the prompts to get to the list of service packs that need to be installed.There is no need to do a backup first (you will likely get a warning about no backup done in the last 2 hours).
  4. Follow the prompts to complete the software installation.
  5. Reboot the system.

 

 

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Web Subscriber Options Standalone Server (WSO)

 

Install

 

This procedure is for a "standalone" WSO server only.  This includes servers that are co-resident with the Web Client.  If the WSO server is co-resident with the Messaging Application Server (MAS) do NOT follow any of the instructions for WSO patches, follow the instructions for installing/removing the patch on the MAS.

 

1.      Run the MM310100.exe executable.If the system is eligible for this update, the check-box for the �Web Subscriber Options Update� will be grayed and checked.

2.      Press �Install� to start the installation of this update.

3.      The installation will automatically continue and install the update.

4.      After a successful installation, the �Web Subscriber Options Update� checkbox will be grayed and unchecked.

5.      Press �Close�, if prompted to reboot the server, then press the �Restart� button and the system will reboot.

 

 

KNOWN ISSUES

Domino CPE will only install to the default location "C:\Program Files\Avaya Modular Messaging\".  This issue did exist prior to SP1.

 

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UNINSTALLATION

Messaging Application Server

Uninstalling this update will take the Messaging Application Server back to the previous patch or service pack level.

 

Pre-Uninstall

1.      Launch the port monitor and disable all the ports.Start/Programs/Avaya Modular Messaging/Port Monitor.Select all ports and click on the disable button.Close the Port Monitor

2.      Note:There should be no open items on the desktop.

 

Uninstall

1.      Open the Add or Remove Programs from the Windows Control Panel.

2.      Select "MM Uninstallation Wizard" in the list and press "Change". You will see the Modular Messaging Uninstallation Wizard displayed.

3.      Go to the Patches section and find the update you want to uninstall. You can only select one patch at a time to uninstall and it must be in the order of most recent patches first. Check the checkbox next to it and press "Uninstall".

4.      You may see a dialog requesting you close any open applications that are known to interfere with uninstalling this update.

5.      You will see a dialog that will stop all the Modular Messaging services before the uninstallation can continue.

6.      The uninstallation will automatically continue and uninstall the update.

7.      After a successful uninstallation, the update will be removed from the Patches section of the Uninstallation Wizard.

8.      You may be prompted to reboot the server, press the �Restart� button and the system will reboot.

9.After the uninstall has completed, it should be verified that the selected components have been removed by using Add or Remove Programs from the Windows Control Panel and then selecting the �MM Uninstallation Wizard�.

10. If WSO was selected to be removed and still appears, then follow the instructions above to remove it again.

11. It should also be verified that the MM services were started after the uninstallation.If the MM services do not show as started, use either the server recovery script or a server reboot to start them.

 

Post-Uninstall

1.      If a reboot was requested, after the system restarts, login.

2.      Open the port monitor, Start/Programs/Avaya Modular Messaging/Port Monitor.

a.      Enable all the ports by selecting all ports and clicking on the enable button.

 

Message Storage Server

 

Uninstall

  1. If it is desired to take the system back to the GA release (no patches installed):

a.      On the MSS web forms, go to Software Management->Software Removal and select the following RFUs to be removed; A5011rf+f, M7040rf+g.

 

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Web Subscriber Options on a standalone server (WSO)

 

Uninstall

 

If the WSO server is co-resident with the Messaging Application Server (MAS) do NOT follow any of the instructions for WSO patches, follow the instructions for installing/removing the patch on the MAS.

 

To remove a patch on a standalone WSO server

 

  1. Open the Add or Remove Programs from the Windows Control Panel.
  2. Select "MM Uninstallation Wizard" in the list and press "Change". You will see the Modular Messaging Uninstallation Wizard displayed.
  3. Go to the Patches section and find the update you want to uninstall. You can only select one patch at a time to uninstall and it must be in the order of most recent patches first. Check the checkbox next to it and press "Uninstall".
  4. The uninstallation will proceed.
  5. After a successful uninstallation, the update will be removed from the Patches section of the Uninstallation Wizard.
  6. You may be prompted to reboot the server, if so, press the �Restart� button and the system will reboot.

 

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