Programming Line Assignments

This procedure only applies to systems that use more than one Automated Attendant. Skip this procedure if your system uses a single Automated Attendant.


Note:
  • Refer to MERLIN Messaging System Planning Form 4 – Line Assignments for the site-specific information you need to complete the following programming task.
  • If you want a line to be answered by Automated Attendant 1, no programming is needed.
  • If you want a line to be answered by Automated Attendant 2, 3 or 4, you must enter the line number and identify which Automated Attendant should answer it.
  • MERLIN Messaging System allows a maximum of 80 line assignments among all Automated Attendants.
  • The procedure for deleting lines is covered Path 3: Ongoing Maintenance and Administration, "Managing the MERLIN Messaging System."

To program Line Assignments:

Step

Programming Task

Touch-Tone Input

1

Log in to System Administration, if needed.

 

2

Select Automated Attendant.

3

Select a specific Automated Attendant.

[1-4]

4

Select Line Assignments.

5

Choose one of the following:

  • Review Line assignment
  • Add a line to Automated Attendant

    • Enter line number





[nnn]

6

Repeat Step 5 for each line you want to add to this Automated Attendant.

 

7

If finished with Line Assignment programming.

 

Procedures
Modifying a Day or Night Menu
Creating a Submenu
Modifying a Submenu
Deleting a Submenu
Creating Announcements
Modifying an Announcement
Deleting an Announcement
Programming the Schedule Controller
Administering a Temporary Schedule
Assigning a Fax Extension to an Automated Attendant
Assigning Fax Extensions
Deleting Fax Extensions