Verifying Day Main Menu

To verify correct functioning of each Day Main Menu:

Step

Procedure

1

Ensure that Day Service is active for the Automated Attendant.

2

Call in on a line programmed for Automated Attendant Service.

3

Choose a Selector Code offered on the Main Menu.

4

Verify that correct action (transfer to appropriate extension, transfer to a mailbox, playing of a submenu or playing of an announcement) will be performed.

5

Repeat this test for each Selector Code offered on Day Main Menu.

6

Enter at the Main Menu and verify that the correct Dial 0/Timeout action is performed.

7

Repeat from Step 1 for each Automated Attendant.

Procedures
Remote Maintenance Device (RMD)
Voice Mail Service
Automated Attendant Service
- Verifying Immediate Call Handling
- Verifying Delayed Call Handling
- Verifying Night Main menu
- Verifying Night Service Programming
- Verifying Fax Machines
Call Answer Service
- Verifying Extension Coverage
- Verifying Line Coverage