Programming Call Answer Service

Programming the Call Answer Service features enables your communications system to transfer unanswered calls to the MERLIN Messaging System. To do this, you must:

Any number of extensions can be assigned to a Coverage Group. Unanswered calls to extensions in the Coverage Group are redirected to MERLIN Messaging System ports in the MERLIN Messaging System Calling Group.

Procedures
Programming Group Coverage
Creating the Group Coverage Ring Delay

Redirecting Calls Sent to Unassigned Extensions