Assigning Outside Lines or Pools to Delayed Call Handling Calling Group

When setting up the MERLIN Messaging System for Delayed Call Handling, first select an unused Calling Group extension with no members (phantom Calling Group). Next, use this procedure to program the outside lines or pools assigned to the buttons on the DLC Operator position to ring directly into the phantom Calling Group.

To assign outside lines or pools to Delayed Call Handling Calling Group:

Step

Programming Task

Console Input/Selection

PC Input/Selection

1

Enter Programming mode.

 

Sys Program

Exit/Start

[any key]

2

Select Extensions.

Extensions

3

Display next page of menu.

/

4

Select Group Calling. Grp Calling

5

Select Line/Pool. Line/Pool

6

Enter extension number of Delayed Call Handling Calling Group. [nnn]
Enter
[nnn]
7 Enter line/trunk or pool number. Repeat this step for each line/trunk or pool that you want to ring directly into Delayed Call Handling Group. [nnn]
Enter
[nnn]

8

Return to System Programming Menu.

Exit/Back
Exit/Back
Exit/Back