A call transferred by the system appears on both the ICOM button (Key mode) or SA button (Hybrid/PBX mode) and a telephone's line button.

Possible Cause

Corrective Action

When the system transfers a call to a telephone that has a line appearance for the line the call is on, the call will ring at the ICOM button but will also flash on the line button. This is normal operation.

 

Use the ICOM or SA button to answer the call.