Verifying Night Main Menu

If the Schedule Controller is programmed to follow only the Weekly Business Schedule:

Step

Procedure

1

Ensure that Night Service is active for the Automated Attendant.

2

Call in on a line programmed for Automated Attendant Service.

3

Choose a Selector Code offered on the Main Menu.

4

Verify that the correct action (transfer to appropriate extension, transfer to mailbox, playing of a submenu or playing of an announcement) is performed.

5

Repeat this test for each Selector Code offered on the Night Main Menu.

6

Enter at the Main Menu and verify that the correct Dial 0/Timeout action is performed.

7

Repeat for each Automated Attendant.


If the Schedule Controller is not programmed to follow only the Weekly Business Schedule, see Night Service Programming.

Procedures
Remote Maintenance Device (RMD)
Voice Mail Service
Automated Attendant Service
- Verifying Immediate Call Handling
- Verifying Delayed Call Handling
- Verifying Day Main menu
- Verifying Night Service Programming
- Verifying Fax Machines
Call Answer Service
- Verifying Extension Coverage
- Verifying Line Coverage