In Release 2 or later, you can establish a remote connection via your PC's
modem to the MERLIN Messaging System by dial-up to the MERLIN Messaging System
and entering the modem access code ![]()
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.
This connects your PC's modem to the Remote Maintenance Device (RMD) using any
of the licensed ports. (The RMD is a modem located on the MERLIN Messaging System's
PC Card.)
In Release 1 and 1.1, the PC must be connected to the extension number for the RMD, which is always the extension number assigned to the twelfth port on the MERLIN Messaging System module. The RMD connection supports line speeds up to 14.4 K baud.
In Release 1 and 1.1, there are several ways you can connect to the RMD from a remote location:
In Release 2 or later, you can use similar ways to access the MERLIN Messaging
System, but connection to the RMD is by dialing the modem access code ![]()
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.
NOTE: |
In Release 2 or later, if the number of licensed ports is 10 or fewer, the twelfth port on the MERLIN Messaging System will function as an RMD and can be used as an alternate means to access the RMD. In this instance, the Release 1 and 1.1 procedures for connecting to the RMD described above will work with Release 2 or later. The MERLIN Messaging System, however, supports only a single RMD connection at a time. Use of the RMD extension to access the modem preserves licensed ports for use in answering voice messaging calls. You may want to consider dialing the RMD extension instead of using the modem access code if the port licensing configuration for your system is 4 or fewer. |
The method you use to connect to the RMD depends on how the MERLIN Messaging System and communications system have been configured. Review this with the Service Consultant to determine which method you should use.
The MERLIN Messaging System supports one terminal session at a time. If a session is active via the serial port at the time a dial-up connection is being attempted, the MERLIN Messaging System displays the following message: "Local session active or port is locked please wait..." This message will continue to be displayed at 10 second intervals until the serial port connection is terminated or you disconnect from the dial-up session. If the serial port connection is terminated while the dial-up connection is attempted, the "Welcome to Merlin Messaging" message and the login request prompt displays.
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Note: |
Follow the procedure recommended by your modem manufacturer to install and configure the modem. When the modem is installed, connect a basic (tip/ring) telephone set to the modem's phone jack and connect a telephone company line to the modem's line jack. If you are using a laptop with a PCMCIA based modem, you need a duplex RJ11 jack (male connector to two female connectors) to connect the telephone to the modem. |
This picture shows a typical way to interconnect the telephone, PCMCIA modem, connector, and telephone company line.
Related Topics
Setting Up Windows HyperTerminal for a
Remote Session
Using the Modem to Dial
the Access Number
Using a Telephone to Dial the Access
Number