The MERLIN Messaging System tracks the activities that it performs, recording events as entries in a daily log. Information is captured on a 24-hour a day basis, for the previous 14 days, including the current date. The report contains a list of errors that indicate a system failure to assist Service Personnel in determining whether the system must be replaced.
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There are no field-replaceable components in the MERLIN Messaging System. |
The Critical Event Report is accessible from the Service Technician Options Menu, but cannot be accessed through the System Manager Options Menu.
The Critical Event Report:
View a sample Critical Event Report
Click below for other options from the Service Technician Options Menu:
System Configuration Options
Mailbox Report
Restart Messaging System
Display Permanent Trouble Log
Enter Notes in Permanent Trouble Log
Change Daily System Maintenance Time
Log Off and Exit