Call Handling Methods: Programming Procedures
Immediate Call Handling
Providing Overflow Coverage (Hybrid/PBX Only) to the QCC Queue for Immediate Call Handling
Setting the Line/Cover Button to Delay Ring
Setting No Ring for Other Extensions
Assigning Trunks/Pools to the MERLIN Messaging System Calling Group
Fax Call Handling
Administering Fax Ports
Creating a Fax Calling Group
Delayed Call Handling
Assigning a Delayed Call Handling Extension to a Coverage Group
Assigning Outside Lines or Pools to Delayed Call Handling Calling Group
Night Only Call Handling
Programming a Night Service Coverage Receiver
Creating the Night Service Exclusion List