Programming the General Mailbox Owner(s)

The MERLIN Messaging System provides four General Mailboxes — one for each Automated Attendant.

The General Mailbox Owner is the extension whose Message-Waiting light is turned on whenever a message is placed in the General Mailbox. The factory setting for the General Mailbox Owner is Extension 10. You can program a different General Mailbox Owner for each General Mailbox or you can have the same owner for all the General Mailboxes.

Refer to System Planning Planning Form 1 - System Parameters for the General Mailbox Owner extension(s) identified for your site.

Step

Programming Task

Touch-Tone Input

1

Log in to System Administration, if needed.

 

2

Select System Parameters.

3

Select General Mailbox Owner.

4

Enter Automated Attendant number.

-

5

Enter General Mailbox Owner's extension.

[nnn]

6

Repeat Steps 4–5 for each Automated Attendant.