Creating Announcements

Announcements are recorded messages that callers hear when they make specific selections from the MERLIN Messaging System menus and/or submenus.

To create an Announcement:

Step

Programming Task

Touch-Tone Input

1

Log in to System Administration, if needed.

 

2

Select Automated Attendant.

3

Select a specific Automated Attendant.

[1-4]

4

Select Announcements.

5

Enter announcement number.

[1–99]

6

Choose an option:

  • Create an announcement

  • Cancel

 




Procedures

Programming the Day and Night Main menus
Creating Submenus

Programming Schedule Options
Programming Line Assignments
Assigning a Fax Extension to an Automated Attendant


NOTE:

Refer to MERLIN Messaging System Planning Form 3d- RecordingScript for the information you need to create announcements