Modifying a Day or Night Menu

Use this procedure to modify the Day or Night Menu prompt, the Selector Codes and the Dial 0/Timeout Action of an Automated Attendant Day or Night Menu.

To modify a Day or Night Menu:

Step

Programming Task

Touch-Tone Input

1

Log in to System Administration, if needed.

 

2

Select Automated Attendant.

3

Enter Automated Attendant number.

[1-4]

4

Choose one of the following:
  • Day Menu
  • Night Menu

 

or

5

Select Modify the Menu.

6

If you want to modify a Selector Code, enter that Selector Code. Otherwise, go to Step 8.

[1-9]

7

Modify Selector Code. Then choose one of the following Selector Code Actions:
  • Selector Code transfer
    _
  • Play Submenu
    _
  • Play Announcement
    _
  • Direct Extension Transfer
    _
  • Mailbox Transfer
    _
  • Delete Selector Code

To modify another Selector Code, return to beginning of step 7.

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

+ ext. number + or

+ submenu number + or

+ announce. number + or

or_


+ mailbox ext. number + or

8

If you want to modify Dial 0/Timeout Action, perform this step. Otherwise, go to Step 10.

9

Change Dial 0/Timeout Action, then choose one of the following actions:
  • Transfer to Call Answer Service Operator
    _
  • Transfer to General Mailbox
    _
  • Disconnect
    _
  • Transfer to extension
    _
  • Transfer to mailbox
    _
  • If finished (exit without changing Dial 0/Timeout action)

_ _ _ _ _ _ _ _ _ _ _ _

or_ _ _ _ _ _ _ _ _ _ _ _ _

or_ _ _ _ _ _ _ _ _ _ _ _ _

or _ _ _ _ _ _ _ _ _ _ _ _ _

+ ext. number + or_ _ _ _

+ mailbox ext. number + or

10

If finished modifying menu definition.


Note:

You must continue with either Step 11 or Step 12 and follow the instructions to save the menu definitions and menu prompts.

11

If system is in Bilingual mode, go to Step 12. If system is in Monolingual mode, choose one of the following:

  • Record a new prompt; then after recording, press 1 and choose one of the following:

    — Approve

    — Listen to prompt

    — Re-record prompt

    — Delete recording

  • Use existing menu prompt and save menu definition changes. For Monolingual mode, procedure is finished.

_ _ _ _ _ _ _ _ _ _ _ _ _


[record new prompt]

or

or

or

12

If system is in Bilingual mode, choose one of the following:
  • Primary Language
  • Secondary Language
  • Save menu definition and menu prompt changes

_


or

or

13
Record a new prompt; then after recording, press 1 and choose one of the following:
  • Approve. Return to Step 12 for Secondary Language.
  • Listen to recording.
  • Re-record recording.
  • Delete recording.

[record new prompt]

or


or

or

Procedures
Creating a Submenu
Modifying a Submenu
Deleting a Submenu
Creating Announcements
Modifying an Announcement
Deleting an Announcement
Programming the Schedule Controller
Administering a Temporary Schedule
Programming Line Assignments
Assigning a Fax Extension to an Automated Attendant
Assigning Fax Extensions
Deleting Fax Extensions