Modifying a Submenu

Use this procedure to change a submenu definition or prompt. There can be up to 99 submenus shared among four Automated Attendants. A submenu can be assigned to one or more Automated Attendants and each submenu can be up to two minutes long. The submenu uses the same Dial 0/Timeout Action defined for the Day or Night Menu.

To modify a submenu:

Step

Programming Task

Touch-Tone Input

1

Log in to System Administration, if needed.

 

2

Select Automated Attendant.

3

Enter Automated Attendant number.

[1-4]

4

Select Submenus.

5

Enter Submenu number.

[1-99]

6

Select Modify the Submenu

7

Enter Selector Code

[1-9]

8

Modify Selector Code. Then choose one of the following Selector Code Actions:
  • Selector Code transfer
    _
  • Play Submenu
    _
  • Play Announcement
    _

  • Direct Extension Transfer
    _
  • Mailbox Transfer
    _
  • Delete Selector Code
    _
  • If finished modifying this Selector Code


+
ext. number + or _ _ _ _ _

+ submenu number + or

+ announcement. number + or

or_ _ _ _ _ _ _ _ _ _ _ _ _ _

+ mailbox ext. number + or

_ _ _ _ _ _


9

If finished modifying submenu definition.


Note:

You must continue with either Step 10 or Step 11 and follow the instructions to save the submenu definition and submenu prompt.

10

If system is in Bilingual mode, go to Step 11. If system is in Monolingual mode, choose one of the following:

  • Record a new prompt; then after recording, press 1 and choose one of the following:

    — Approve

    — Listen to prompt

    — Re-record prompt

    — Delete recording

  • Use existing submenu prompt and save submenu definition changes. For Monolingual mode, procedure is finished.

_ _ _ _ _ _ _ _ _ _ _ _ _


[record new prompt]

or

or

or

11

If system is in Bilingual mode, choose one of the following:
  • Primary Language
  • Secondary Language
  • Save submenu definition and submenu prompt changes

_


or

or

12
Record a new prompt; then after recording, press 1 and choose one of the following:
  • Approve. Return to Step 11 for Secondary Language.
  • Listen to prompt.
  • Re-record prompt.
  • Delete recording.

[record new prompt]

or


or

or

Procedures
Modifying a Day or Night Menu
Creating a Submenu
Deleting a Submenu
Creating Announcements
Modifying an Announcement
Deleting an Announcement
Programming the Schedule Controller
Administering a Temporary Schedule
Programming Line Assignments
Assigning a Fax Extension to an Automated Attendant
Assigning Fax Extensions
Deleting Fax Extensions