Specify the Automated Attendant Number (1-4) for which you are specifying the Submenu Selector Codes and Selector Code Actions.
Input: Automated Attendant Number (1-4)
Factory Setting: None
Recommendation: N/A
Specify the Submenu Number (1-99) for which you are specifying the Submenu Selector Codes and Selector Code Actions.
Input: Submenu Number (1-99)
Factory Setting: None
Recommendation: N/A
For each Selector Code on the Submenu, assign a Selector Code Action. The Automated Attendant Service performs the Selector Code Action when the caller enters the Selector Code digit from a menu or submenu. It is recommended that you try to limit the menu to five or fewer selections.
Input:
Factory Setting: 5 (Direct Extension
Transfer) for all available Selector Codes (1-4)
Recommendation: If any of the factory-set Selector Codes are not being used, cross them off the form. Creation of each of the Day and Night Main menus and the related scripts, requires that you know about the existence of any submenus or announcments. For this reason, if you plan to include submenus and/or informational announcements as options on either your Day or Night Automated Attendant Main menu, you must create them before you create the Main menu script.