Inside caller hears a ring followed by a short tone and the system does not answer.

Possible Cause

Corrective Action

This is normal when an internal caller calls the MERLIN Messaging System Calling Group and all ports are busy. None. Add ports if this happens frequently.

MERLIN Messaging System ports have been busied out by the communications system.

Restore the slot containing the MERLIN Messaging System via WinSPM or the communications system administration terminal set. If this has no effect, call the Lucent Technologies Technical Service Organization (TSO) or your authorized dealer.