The System Language is the language callers hear. It can be set to one of four
languages: U.S. English, Latin American Spanish, Canadian French, or Brazilian
Portuguese (Release 2 or later). The System Language Mode can be set to Monolingual
or Bilingual. When the System Language Mode is set to Monolingual, callers hear
system prompts in one of the four languages (the language that is programmed
as the System Language). When the System Language Mode is set to Bilingual,
callers hear system prompts in two of the four languages. The first language
the caller hears is the Primary Language. The Secondary Language is the alternate
language the caller can hear by pressing
. When a system is in
Bilingual mode, the user includes in their personal greeting instructions for
the caller to press
to hear system prompts
in the alternate language.
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Setting System Language Mode
The factory-set System Language Mode for a new system is Monolingual. Use the following procedure to change the Language Mode to Bilingual, if required.
To program the System Language Mode:
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Step |
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Touch-Tone Input |
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1 |
Log in to System Administration., if needed |
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2 |
Select System Parameters. |
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3 |
Select System Language Mode. |
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4 |
Select Language Mode. |
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5 |
Select Bilingual. |
Setting System Language
The factory-set System Language for a new Monolingual System is U.S. English. If the language mode has been changed to Bilingual, the default Primary Language is U.S. English and the default Secondary language is Latin American Spanish. Use the following procedure to:
|
Step |
Programming Task |
Touch-Tone Input |
Log in to System Administration, if needed. |
|
2 |
Select System Parameters. |
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3 |
Select System Language Mode. |
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4 |
Select System Language. |
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5 |
For Monolingual |
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| For Bilingual |