To verify that coverage for external calls works correctly:
|
Step |
Procedure |
|
1 |
Place an outside call to a line that should receive MERLIN Messaging System Call Answer Service. |
|
2 |
Do not answer the call. |
|
3 |
For lines without a principal user, the call should receive the coverage of extension with lowest logical ID in Coverage Group. |
|
4 |
For lines with a principal user, the call should receive coverage of principal user. |
|
5 |
Bilingual operation only:
|
|
6 |
Repeat this test for all lines that should receive MERLIN Messaging System Call Answer Service. |
| - | Verifying Immediate Call Handling |
| - | Verifying Delayed Call Handling |
| - | Verifying Day Main menu |
| - | Verifying Night Main menu |
| - | Verifying Night Service Programming |
| - | Verifying Fax Machines |
| - | Verifying Extension Coverage |