Verifying Fax Machines

If a MERLIN Messaging System Automated Attendendant has a Fax Extension programmed to receive faxes:

Step

Procedure

1

Send a fax to one of the incoming lines assigned to Automated Attendant Service.

2

Verify that the fax is received by the proper fax machine.

3

If a fax Message-Waiting extension has been programmed for that fax machine, check that it is lit.

4

If Multiple Automated Attendant operation is programmed, repeat this test for each Automated Attendant that has a Fax Extension.


Procedures
Remote Maintenance Device (RMD)
Voice Mail Service
Automated Attendant Service
- Verifying Immediate Call Handling
- Verifying Delayed Call Handling
- Verifying Day Main menu
- Verifying Night Main menu
- Verifying Night Service Programming
Call Answer Service
- Verifying Extension Coverage
- Verifying Line Coverage