Global Commands and Rules

Input:
Result:
Transfer to Operator
(Call Answer Service and Automated Attendant Service)
Backup one menu level
Play the current prompt again
  • From the System Administration (SA) Main menu go to the SA Activity Menu
  • From any SA Submenu you go to the SA Main menu
  • From Call Answer Service, you go to the Voice Mail Service login prompt
  • From Automated Attendant Service, you go to the Voice Mail Service login prompt
  • From a Voice Mail Service submenu, you go to the Voice Mail Service Activity Menu
Hear prompt for transferring to an extension
Exit from the system (You can also hang up)
None

System will timeout after 5 seconds if no response to a voice announcement is made. After 3 timeouts, the system will disconnect.

  • In an Automated Attendant Main menu or Submenu, the system handles the call based on the Automated Attendant's
    Dial 0/Timeout action.