Fax Call Handling
Programming Fax Call Handling information requires you to:
- Identify the extensions associated with fax machines.
- Identify the fax machine for each Automated Attendant, if applicable.
- Identify the extension that will receive the Message-Waiting indication
when a fax is received.
If more than one fax extension is specified for an Automated Attendant, you
must create a Fax Calling Group for that Automated Attendant. This allows the
MERLIN Messaging System to transfer fax calls immediately to an available fax
machine assigned to the fax Calling Group.
Fax Call Handling can be used with Immediate Call Handling only. Fax
Call Handling cannot be used with Delayed Call Handling or Night Only Call Handling.
Programming Required:
- Assign the tip/ring extension jacks used to connect the fax machines as
fax ports.
Administering Fax Ports
- If you want more than one fax machine extension to be used for each Automated
Attendant, create a Fax Calling Group and assign the fax extensions as members
of the group.
Creating a Fax Calling Group
- Identify the extension that will display a Message-Waiting light when a
fax is received.