This field requires entry of an extension number. Refer to your communications system planning form containing System Numbering: Extension Jacks information, to locate a list of extensions and whether a telephone or fax is associated with the extension.
Input: A valid extension number
Factory Setting: None
Recommendation: None
This field requires entry of an extension type; refer to the type key and capacities at the bottom of the form:
Input: A valid type code
Factory Setting: None
Recommendation: None
AA no.
This field requires entry of an Automated Attendant number for the extension.
You must identify the phone status for the extension. The phone status for an extension affects the way that an incoming call is routed within the system, as illustrated below:
|
Telephone? |
Call Handling |
Outcome |
|
Yes |
Calls are directed to the applicable extension. | Call rings at extension. |
|
|
Calls transferred from MERLIN MESSAGING System stay in the MERLIN Messaging System |
Calls are routed directly to Call Answer Service or Automated Attendant Service for the extension |
|
Note: |
Transfer-Only and Fax Extensions always have a telephone associated with the extension. These calls are always sent to the communications system. |
Input: Yes = 9
No
= 6
Factory Setting:
9
Recommendation: None
Name (optional)
If appropriate, this field is used to enter information identifying the user or extension type.
Input: Enter the name or label that you want to record for each
extension.
Factory Setting: None
Recommendation: None
This field is used to record up to the first ten letters of the first or last name of the person or the name of a work group associated with the extension. When planning Directory entries, decide whether you want to use first or last names. All names in the Directory must be entered based on your choice to prevent confusion for Directory users. If you do not plan to use the directory feature or if you do not want an extension listed in the directory, leave this field blank. Each letter of the user's or workgroup's name has an associated two-digit code. You must translate each letter into its two-digit code and write this code in the space provided below each letter.
Input:
Click here to display a table illustrating the alpha to numeric translation
Factory Setting: None
Recommendation: None
The Mailbox Message Length setting represents the maximum length of time a caller has to record a mailbox message. It is also the maximum length of time a user has to record a message and send to another user. You can specify a maximum length for a Voice Mail message, on a per mailbox basis. The message length must be less than or equal to the mailbox size.
Input: 2 - 60 minutes
Factory Setting:
4 minutes
Recommendation: If
any of the outside lines connected to the communications system do not provide
reliable disconnect, set the Mailbox Message Length to a small value such as
2 minutes. If all lines have reliable disconnect, set the Mailbox Message Length
to meet user needs.
When specifying this information, keep in mind your system's maximum message storage capacity and the number of system users who must be accomodated with voice mail message storage capability. Once the system-wide capacity of 100 hours of message storage is reached, no additional messages can be accepted until messages are deleted to free space.
You can specify the maximum size for a user's Mailbox, on a per-mailbox basis.
Input: 5 - 180 minutes
Factory Setting:
20 minutes
Recommendation: Set
the Mailbox Size to meet the user's needs. When specifying this information,
keep in mind your system's maximum message storage capacity (the combined value
can exceed 100 hours) and the number of system users who must be accomodated
with voice mail message storage capability. However once the sytem-wide capacity
of 100 hours of message storage is reached, no additional messages can be accepted
until messages are deleted to free space.
You can specify whether or not a user's mailbox has Outcalling privileges. The Outcalling feature dials up to five designated telephone numbers or pager/beeper numbers to notify a user that a new message has arrived in the user's voice mailbox. Users who use Outcalling are notified about new messages whether they are at their desks, on the road or at alternate work locations.
Input: Yes = 9
No = 6
Factory Setting: 6
Recommendation: In Release 2 or later, port(s) used for Outcalling are
Port 2 on a 2-port system, Port 4 on a 4-port system, Ports 5 and 6 on a 6-port
system, Ports 7 and 8 on an 8-port system, Ports 9 and 10 on a 10-port system,
and Ports 11 and 12 on a 12-port system. In Release 1 and 1.1, only one port
(port 2 on a 2-port system, port 4 on a 4-port system and port 6 on a 6-port
system) is used for Outcalling. To prevent busy conditions, Outcalling should
be limited to users who need the feature.
For each mailbox, you can specify the language the user hears after they log in to their mailbox. You can assign any one of the three languages, regardless of the Language Mode or System Language(s) that have been programmed for the system.
Supported languages are:
Input: Select one of the languages listed above.
| Factory Setting: |
Monolingual, programmed System Language |
Recommendation: Select a Language even if you want the Mailbox Language to remain in English. This will insure a change to the System Language Mode does not affect the Mailbox Language.
NOTE: If you do not set a language, the Mailbox Language will change to whatever language is selected for the System Language Mode.