Programming the Call Answer Service Operator Extension

The Call Answer Service (CAS) Operator extension is the extension to which calls will be transferred in a number of situations. Click here for a list of CAS Operator transfer criteria.


Note:
The factory setting for the Call Answer Service Operator is 768. It is recommended that you do not change the factory setting.

Refer to System Planning Form 1 – System Parameters for the CAS Operator Extension identified for your site.

To program the CAS Operator extension:

Step

Programming Task

Touch-Tone Input

1

Log in to System Administration, if needed.

 

2

Select System Parameters.

3

Select Call Answer Service Operator.

4

Enter Call Answer Service Operator extension.

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