Announcements are recorded messages that callers hear when they make specific selections from the MERLIN Messaging System menus and/or submenus.
To create an Announcement:
|
Step |
Programming Task |
Touch-Tone Input |
|
1 |
Log in to System Administration, if needed. |
|
|
2 |
Select Automated Attendant. |
|
|
3 |
Select a specific Automated Attendant. |
[1-4] |
|
4 |
Select Announcements. |
|
|
5 |
Enter announcement number. |
[199] |
|
6 |
Choose an option:
|
|
Programming the Day
and Night Main menus
Creating Submenus
Programming Schedule Options
Programming Line Assignments
Assigning a Fax Extension to an Automated
Attendant
|
|
Refer to MERLIN Messaging System Planning Form 3d- RecordingScript for the information you need to create announcements |