The MERLIN Messaging System provides terminal-based reporting, maintenance and reset capabilities to help System Managers and service technicians to:
Report and maintenance/administration requests are entered via a terminal interface on either a local or remote basis. Local access is through connection to the RS-232 serial port on the MERLIN Messaging System module. Remote access is via public switched telephone network (PSTN) dial-up to the communications system switch and communications system connection to a port on the messaging module. System access is login and password protected.
User access to the MERLIN Messaging System is supported via an ASCII terminal interface available through the serial and voice ports. PCs connected through the terminal interface and running terminal emulation software can capture report information and retain it locally in the form of ASCII data files for subsequent review, manipulation or management.
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Report Summary
Maintenance and Administration
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