Delayed Call Handling

With Delayed Call Handling, incoming calls ring at the system operator’s telephone. The operator provides assistance and/or transfers the call. When calls are not answered by the system operator, the MERLIN Messaging System answers the call after the Delay Ring interval. The caller receives Automated Attendant Service.

Programming Required:
    Assigning Personal Lines or Pools to a Telephone.
    Assigning Outside Lines or Pools to the Delayed Call Handling Calling Group