Creating Announcements

Announcements are recorded messages that callers hear when they make specific selections from the MERLIN Messaging System menus and/or submenus.

To create an announcement:

Step

Programming Task

Touch-Tone Input

1

Log in to System Administration, if needed

 

2

Select Automated Attendant

3

Select a specific Automated Attendant

[1-4]

4

Select Announcements

5

Enter announcement number

[1–99]

6

Choose an option:

  • Create an announcement

  • Cancel

 




Procedures
Modifying a Day or Night Menu
Creating a Submenu
Modifying a Submenu
Deleting a Submenu
Modifying an Announcement
Deleting an Announcement
Programming the Schedule Controller
Administering a Temporary Schedule
Programming Line Assignments
Assigning a Fax Extension to an Automated Attendant
Assigning Fax Extensions
Deleting Fax Extensions