Programming the Schedule Options

The Schedule Options define the Day and Night Service operation of the Automated Attendant(s). When you program the Schedule Options, you can:


Note:
Programming the Schedule Options also allows you to administer the Temporary Schedule. This procedure is covered in Path 3: Ongoing Maintenance and Administration, "Managing the MERLIN Messaging System."

To program the Schedule Controller:

Step

Programming Task

Touch-Tone Input

1

Log in to System Administration, if needed.

 

2

Select Automated Attendant.

3

Select a specific Automated Attendant.

[1-4]

4

Select Schedule Options.

5

Choose one of the following:

  • Listen to Schedule Controller and schedule settings.
  • Administer the Schedule Controller then choose an option.
    • Follow Switch Mode
    • Follow Weekly Business Schedule
    • Follow both the Switch Mode and the Weekly Business Schedule
  • Administer Weekly Business Schedule.

  • If finished programming Schedule Controller.

 










Procedures

Programming the Day and Night Main Menus
Creating Submenus

Creating Announcements

Programming Line Assignments
Assigning a Fax Extension to an Automated Attendant