Critical Event Report

The MERLIN Messaging System tracks the activities that it performs, recording events as entries in a daily log. Information is captured on a 24-hour a day basis, for the previous 14 days, including the current date. The report contains a list of errors that indicate a system failure to assist Service Personnel in determining whether the system must be replaced.


Note:

There are no field-replaceable components in the MERLIN Messaging System.

The Critical Event Report is accessible via the Service Technician option menu, but cannot be accessed via the System Manager Option menu.

The Critical Event Report:

View a sample Critical Event Report

Click below for the following options:

Critical Event Report
Restart Messaging System
Display Permanent Trouble Log
Enter Notes in Permanent Trouble Log
Change Daily System Maintenance Time
Log Off and Exit