If your system is set up for Delayed Call Handling:
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Step |
Procedure |
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Call in on a line assigned to Automated Attendant Service. (Ask the primary call handler not to answer the call.) |
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If Multiple Automated Attendants are programmed, verify that the correct Automated Attendant answers. |
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Verify that the correct prompt for Automated Attendant Day or Night Main Menu (depending on time of day you run the test) plays. |
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Repeat this test for each line assigned to Automated Attendant Service. |
| - | Verifying Immediate Call Handling |
| - | Verifying Day Main menu |
| - | Verifying Night Main menu |
| - | Verifying Night Service Programming |
| - | Verifying Fax Machines |
| - | Verifying Extension Coverage |
| - | Verifying Line Coverage |