Announcements are recorded messages that callers hear when they make specific selections from the MERLIN Messaging System menus and/or submenus.
To create an announcement:
|
Step |
Programming Task |
Touch-Tone Input |
|
1 |
Log in to System Administration, if needed |
|
|
2 |
Select Automated Attendant |
|
|
3 |
Select a specific Automated Attendant |
[1-4] |
|
4 |
Select Announcements |
|
|
5 |
Enter announcement number |
[199] |
|
6 |
Choose an option:
|
|
Procedures
Modifying a Day or Night Menu
Creating a Submenu
Modifying a Submenu
Deleting a Submenu
Modifying an Announcement
Deleting an Announcement
Programming the Schedule Controller
Administering a Temporary Schedule
Programming Line Assignments
Assigning a Fax Extension to an Automated Attendant
Assigning Fax Extensions
Deleting Fax Extensions