Centralized Voice Messaging in a Private Network

The MERLIN Messaging System can also be used in a Centralized Voice Messaging configuration in a private network. MERLIN LEGEND Communications Systems (Release 7.0 and later) and/or MERLIN MAGIX Integrated Systems connected in a private network by tandem trunks may share a centralized MERLIN Messaging System connected to one of the MERLIN communications systems, which is then known as the "VMS hub" system. "Remote" MERLIN communications systems which are directly connected to the "VMS hub" system by tandem trunks can then share the centralized MERLIN Messaging System.

Coverage and overflow calls using Calling Groups from the VMS hub and any of the remote systems can be sent to the centralized MERLIN Messaging System. System users retrieving voice mail can call the same number from any location and be directly connected to the centralized MERLIN Messaging System. The centralized MERLIN Messaging System updates Message–Waiting lights across the private network for its subscribers on remote systems.

The following are general guidelines for configuring a centralized MERLIN Messaging System. For complete details and programming instructions for networked systems, refer to the Network Reference for the communications system.