The following documents contain important information regarding the support and product direction for the specified product.

New Product Announcements:

• 06/21/2004:  Avaya Interaction Center/Operational Analyst 6.1.3
• 05/27/2004:  Avaya Interaction Center/Operational Analyst 6.1.2

End of Life Announcements:

• 03/01/2005: Avaya Interaction Center Business Applications
• 10/18/2004:  Avaya Operational Analyst 6.0.x
• 10/18/2004:  Avaya Interaction Center 6.0.x
• 10/18/2004:  Avaya Interaction Center 5.6 (formerly eContact 5.6)
• 12/16/2002:  Avaya Enterprise Manager (formerly CRM Central)
• 06/30/2002:  Avaya eContact versions 5.5.1 (including IR1 & IR2)
• 05/02/2002:  CVuIS versions 4.5 and earlier
• 04/19/2002:  Avaya eContact versions 5.0 and 5.1
• 01/24/2002:  Avaya (formerly Quintus Corp.) WebCenter
• 01/07/2002:  The Avaya HelpQ and SalesQ business applications

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