Unable to see complete dialled no. on Avaya SIP Phones

[anismomin]

Hi,

I am facing issue with Avaya Phones (SIP/H.323) while dialling out using ars code.

ARS Code =0
AAR code = 9

When I dial 0-no. the phone will display only 0 and wont display the rest of the digits dialled.
Also when I dial 0 it will show as active call.

But when I dial using aar code 9-no. then all the digits are displayed on the phone.

[mskinner]

You need to initiate a ticket with your local repair organization.

[anismomin]

Hi,

I resolved the issue by using autodial..

performed the command list trace station 2020/10, and it worked.

Now i can dial the no. using ars code 0.