Avaya Support Forums  
HomeContactsHow To Buy

Go Back   Avaya Support Forums > Telephones, Adjuncts, and Adapters
Reload this Page Dialing 91 gets error tone on 9630SIP
FAQ Forum Rules Search Today's Posts Mark Forums Read

Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old 05-04-2012, 12:43 PM
bbcom bbcom is offline
Avaya Knowledge Contributor
  
Join Date: Apr 2012
Posts: 13
Default Dialing 91 gets error tone on 9630SIP
When dialing "91xxx" to dial long distance in the states on a 9630 SIP I get an error tone. Looking at the trace it looks like the phone is inserting a # after 91. Dialing long distance from a 3rd party softphone from the same extension works fine. Thoughts?
Reply With Quote
  #2  
Old 05-09-2012, 04:09 PM
bbcom bbcom is offline
Avaya Knowledge Contributor
  
Join Date: Apr 2012
Posts: 13
Default Anybody?
I haven't got a response to this post so I figured I'd add a couple details:

* h.323 phones work fine.

* It appears that after dialing 91 or 90 the invite is sent to SES, when dialing anything else it waits for the full number before sending the invite.

* I've updated the firware to the latest 2.6 sp 7
Reply With Quote
  #3  
Old 05-18-2012, 09:52 AM
bbcom bbcom is offline
Avaya Knowledge Contributor
  
Join Date: Apr 2012
Posts: 13
Default Able to workaround looking for fix
I was able to workaround by changing
SET ENABLE_AVAYA_ENVIRONMENT to "0" in the 46xxsettings.txt file. This mean I can dial long distance now but I don't have Feature buttons. Sounds like an SES problem.
Reply With Quote
Reply

« Previous Thread | Next Thread »
Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes
Linear Mode Linear Mode

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump


All times are GMT -7. The time now is 07:38 AM.

Avaya Support Forums - Archive - Top

This Forum is provided solely for the use and convenience of Avaya customers and partners. Use of the Forum is subject to the Terms and Use and Privacy Statement found at www.avaya.com. No other use is permitted. The Forum including all content posted is “AS IS” and Avaya expressly disclaims all warranties and/or guarantees as to its accuracy, reliability, usefulness, quality or non-infringement of intellectual property. Avaya reserves the right to remove any content posted on the Forum at any time and for whatever reason.

Avaya will not be liable for any content posted on this Forum, including, without limitation, any errors or omissions or for any losses or damages of any kind incurred as a result of use or reliance on any content, regardless of its origin.

You expressly understand and agree that you assume all risks associated with use or reliance on this content.