If you use the Audix TUI, you can configure your optional greetings
from the Greetings tab on the User
Preferences Web pages. Your administrator must enable
appropriate permissions for you to use optional greetings-related
features.
Procedure
Activate an optional
greeting of your choice by selecting the Active check box for that greeting.
Enter a description
for the selected greeting in the Description field.
Select a call type
from the All / Internal / External drop-down
list box.
To set the
optional greeting to play for all calls, select All.
To set the
optional greeting to play for internal calls only, select Internal.
To set the
optional greeting to play for external calls only, select External.
Select a phone status
from the All / Busy / No Answer drop-down list
box.
To set the
optional greeting to play for all calls, select All.
To set the
optional greeting to play only when your phone is busy, select Busy.
To set the
optional greeting to play only when a caller gets no answer on your
phone, select No Answer.
Select a time zone
from the All / Office Hours / Non Office Hours drop-down list box. The office hours are defined in the Business Hours section.
To set the
optional greeting to play at all times, select All.
To set the
optional greeting to play only during office hours, select Office Hours.
To set the
optional greeting to play only during non office hours, select Non Office Hours.