IP Office Manager is an application for viewing and editing an IP Office system's configuration. It can be used to securely connect to and configure IP Office or B5800 Branch Gateway systems.
It was found that if the TFTP server was enabled in IP Office Manager, a directory traversal vulnerability existed where an unauthorized user could obtain sensitive information from the system running the IP Office Manager application.
Avaya would like to thank Secunia Research for responsibly reporting this vulnerability. Secunia has posted their advisory outlining details here.
| Product: | Affected Version(s): | Risk Level: | Actions: |
|---|---|---|---|
| Avaya B5800 Branch Gateway | 6.1 | Medium | Upgrade to
R6.1 Service Pack 1.
Authentication is required in order to download the updated software
from Avaya's support site. The TFTP server is enabled by default. When upgrading, the enabled/disabled setting that was previously selected will be preserved. Until the fix can be applied, Avaya recommends that users disable the TFTP server from the IP Office Manager Preferences Menu. |
| Avaya IP Office | All | Medium | Upgrade to the
7.0 Q2 2011 Maintenance Release
for R7.0, and the
6.1 Q2 2011
Maintenance Release for R6.1. Authentication is required in order to download the
updated software from Avaya's support site. The TFTP server is enabled by default. When upgrading, the enabled/disabled setting that was previously selected will be preserved. Until the fix can be applied, Avaya recommends that users disable the TFTP server from the IP Office Manager Preferences Menu. |
Recommended Actions for System Products:
Avaya strongly recommends that customers follow
networking and security best practices by implementing
firewalls, ACLs, physical security or other appropriate
access restrictions. Though Avaya believes such
restrictions should always be in place, risk to Avaya
products and the surrounding network from this potential
vulnerability may be mitigated by ensuring these
practices are implemented until such time as an Avaya provided
product update or the recommended Avaya action is applied.
Further restrictions as deemed necessary based on the
customer's security policies may be required during this
interim period, but customers should not modify the System Product
operating system or application unless the change is approved by Avaya.
Making changes that are not approved may void the Avaya product service contract.
When determining risk, Avaya takes into account many factors as outlined by Avaya's Security Vulnerability Classification Policy. The following table describes factors that mitigate the risk of specific vulnerabilities for affected Avaya products:
| Vulnerability | Mitigating Factors |
|---|---|
|
TFTP Directory Traversal |
This is a medium risk issue due to potential exposure of sensitive information on the system running IP Office Manager. |
Additional information may also be available via the Avaya support website and through your Avaya account representative. Please contact your Avaya product support representative, or dial 1-800-242-2121, with any questions.
ALL INFORMATION IS BELIEVED TO BE CORRECT AT THE TIME OF PUBLICATION AND IS PROVIDED "AS IS". AVAYA INC., ON BEHALF ITSELF AND ITS SUBSIDIARIES AND AFFILIATES (HEREINAFTER COLLECTIVELY REFERRED TO AS "AVAYA"), DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND FURTHERMORE, AVAYA MAKES NO REPRESENTATIONS OR WARRANTIES THAT THE STEPS RECOMMENDED WILL ELIMINATE SECURITY OR VIRUS THREATS TO CUSTOMERS' SYSTEMS. IN NO EVENT SHALL AVAYA BE LIABLE FOR ANY DAMAGES WHATSOEVER ARISING OUT OF OR IN CONNECTION WITH THE INFORMATION OR RECOMMENDED ACTIONS PROVIDED HEREIN, INCLUDING DIRECT, INDIRECT, INCIDENTAL, STATUTORY, CONSEQUENTIAL DAMAGES, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF AVAYA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
THE INFORMATION PROVIDED HERE DOES NOT AFFECT THE SUPPORT AGREEMENTS IN PLACE FOR AVAYA PRODUCTS. SUPPORT FOR AVAYA PRODUCTS CONTINUES TO BE EXECUTED AS PER EXISTING AGREEMENTS WITH AVAYA.
V 1.0 - June 13, 2011 - Initial Statement issued.
V 2.0 - June 15, 2011 - Updated B5800 Branch Gateway Actions and IP Office affected versions.
Send information regarding any discovered security problems with Avaya products to either the contact noted in the product's documentation or securityalerts@avaya.com.
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