New Critical Security Updates have been issued on Oracle's Critical Patch Updates and Security Alerts website. Specific updates or alerts pertaining to this advisory are described below. The Oracle Advisory covering content outlined in this Avaya Security Advisory may be found in Oracle's Critical Patch Update Advisory - July 2011.
Some Avaya system products are delivered with a Solaris Operating System. Actions to be taken on these products are described below.
| Product: | Affected Version(s): | Risk Level: | Actions: |
|---|---|---|---|
| Avaya CMS | R15, R16, R16.1, R16.2 | Medium | Customers running CMS R15 upgrade to CMS R15ab.m or later. Customers running CMS R16, R16.1 or R16.2 upgrade to CMS R16.3 or later. |
| Avaya IR | 3.0, 4.0 | Medium | Upgrade to IR 4.0 Service Pack 6 and install Solaris 10 Patch Cluster (Jan 2012) or later for Avaya IR 4.0 Service Pack 6. |
Recommended Actions:
Avaya strongly recommends that customers follow
networking and security best practices by implementing
firewalls, ACLs, physical security or other appropriate
access restrictions. Though Avaya believes such
restrictions should always be in place, risk to Avaya
products and the surrounding network from this potential
vulnerability may be mitigated by ensuring these
practices are implemented until such time as an Avaya provided
product update or the recommended Avaya action is applied.
Further restrictions as deemed necessary based on the
customer's security policies may be required during this
interim period, but customers should not modify the System Product
operating system or application unless the change is approved by Avaya.
Making changes that are not approved may void the Avaya product service contract.
When determining risk, Avaya takes into account many factors as outlined by Avaya's Security Vulnerability Classification Policy. The following table describes factors that mitigate the risk of specific vulnerabilities for affected Avaya products:
| Vulnerability | Mitigating Factors |
|---|---|
|
CVE-2011-2249 |
This a medium for CMS and IR due to the possibility of an authenticated user affecting system availability. |
Additional information may also be available via the Avaya support website and through your Avaya account representative. Please contact your Avaya product support representative, or dial 1-800-242-2121, with any questions.
ALL INFORMATION IS BELIEVED TO BE CORRECT AT THE TIME OF PUBLICATION AND IS PROVIDED "AS IS". AVAYA INC., ON BEHALF ITSELF AND ITS SUBSIDIARIES AND AFFILIATES (HEREINAFTER COLLECTIVELY REFERRED TO AS "AVAYA"), DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND FURTHERMORE, AVAYA MAKES NO REPRESENTATIONS OR WARRANTIES THAT THE STEPS RECOMMENDED WILL ELIMINATE SECURITY OR VIRUS THREATS TO CUSTOMERS' SYSTEMS. IN NO EVENT SHALL AVAYA BE LIABLE FOR ANY DAMAGES WHATSOEVER ARISING OUT OF OR IN CONNECTION WITH THE INFORMATION OR RECOMMENDED ACTIONS PROVIDED HEREIN, INCLUDING DIRECT, INDIRECT, INCIDENTAL, STATUTORY, CONSEQUENTIAL DAMAGES, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF AVAYA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
THE INFORMATION PROVIDED HERE DOES NOT AFFECT THE SUPPORT AGREEMENTS IN PLACE FOR AVAYA PRODUCTS. SUPPORT FOR AVAYA PRODUCTS CONTINUES TO BE EXECUTED AS PER EXISTING AGREEMENTS WITH AVAYA.
V 1.0 - August 16, 2011 - Initial Statement issued.
V 1.1 - August 17, 2010 - Changes to overview wording.
V 2.0 - December 19, 2011 - Changed CMS affected versions and actions.
V 3.0 - March 14, 2012 - Changed IR actions and advisory status to final.
Send information regarding any discovered security problems with Avaya products to either the contact noted in the product's documentation or securityalerts@avaya.com.
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