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Configuring TSAPI Properties

Procedure

  1. On Application Enablement Services Management Console, go to AE Services > TSAPI > TSAPI Properties.
  2. On the TSAPI Properties page, in the TCP Preferred Naming Format field, select one of the following:
    • IP Address if your configuration uses fixed IP addresses for your clients.

    • Host Name if your configuration uses Dynamic Host Control Protocol or if the IP addresses of your clients frequently change.

  3. In the Extended Worktop Access field, do one of the following:
    • Select the Extended Worktop Access check box if you want a CTI user to be able to log in to any worktop and control all the devices on that worktop.

    • Clear the Extended Worktop Access check box if do not want to allow Extended Worktop Access.

  4. In the Auto Admin of LAN Addresses field, do one of the following:
    • Select the Auto Admin of LAN Addresses check box if you want AE Services to automatically add LAN addresses for all worktops.

    • Clear the Auto Admin of LAN Addresses check box if do not want to allow Auto Admin of LAN Addresses.

  5. Click Apply Changes.
  6. On the Apply Changes to TSAPI Configuration Properties page, click Apply.
  7. Restart the TSAPI Service for the changes to take effect. To restart the TSAPI Service do the following:
    1. On Application Enablement Services Management Console, go to Maintenance > Service Controller.
    2. On the Service Controller page, select TSAPI Service.
    3. Click Restart Service.

      The TSAPI service has successfully restarted when the Controller Status displays Running.