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Enterprise directory settings in the AE Services Management Console

An enterprise directory refers to an external LDAP directory server, such as OpenLDAP or Microsoft Active Directory Services. In AE Services, some form of a directory may be used by TSAPI, JTAPI, Telephony Web Services, and DMCC for authentication purposes only.

If you are planning to use an external LDAP directory for TSAPI, JTAPI, Telephony Web Services, and DMCC and you do not plan to use Microsoft Active Directory Services with Kerberos for authentication, you will need to administer the settings using the AE Services Management Console on the Security > Enterprise Directory Configuration page. For an illustration of this context, see Figure 1.