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Using analog phones

About this task

If you use an analog phone, use the following special instructions:

Procedure

Placing a call: Method 1 - pick up the handset, then start the call in Microsoft Office Communicator

  1. With the Communicator window open, physically pick up the handset on your phone.
    noteNote

    On hearing the dial tone, you have 10 seconds to make the call. After 10 seconds you will hear the intercept tone (alternating high and low tone). Once you receive the intercept tone, a Microsoft Office Communicator call will fail. If you attempt to make a call, you will receive an error notification in the Microsoft Office Communicator window.

  2. From the Contacts list in the Microsoft Office Communicator window, right-click the name of the person you want to call.
  3. Select Call, then click the phone number. Wait for the person you are calling to answer the phone. You will hear a ringback tone.

    Microsoft Office Communicator displays the conversation window. The status of your call is displayed in the Instant Message section of the window.

  4. When the person you are calling answers the phone, start your voice conversation.
  5. Once the voice conversation is over, physically hang up the handset and then close the Microsoft Office Conversation Window.

Procedure

Placing a call: Method 2 - start the call in Microsoft Office Communicator, and then pickup the handset

  1. From the Contacts list in the Microsoft Office Communicator window, right-click the name of the person you want to call.
  2. Select Call, then click the phone number
    noteNote

    You must pick up the handset within 5 seconds after clicking the phone number. If you do not pick up the handset within 5 seconds, the call will fail and Communicator will display an error message in the Instant Message section. Also note that your analog phone does not ring when the call is placed from Communicator.

    Microsoft Office Communicator displays the Conversation window. The status of your call is displayed in the Instant Message section of the window.

  3. Pick up the handset on your phone, and wait for the person you are calling to answer the phone. You will hear a ringback tone.
  4. When the person you are calling answers the phone, start your voice conversation.
  5. Once the voice conversation is over, physically hang up the handset and then close the Microsoft Office Conversation Window.