![]() |
In an AE Services and Live Communications Server environment, the Microsoft Office Communicator might not operate as expected if you use bridged call appearances. Here are some examples of irregularities associated with bridged calls:
This bridging irregularity occurs when you administer EC500 phones with XMOBILE. If you administer EC500 phones with OPTIM, the bridging irregularities do not occur. For more information see, “Considerations for Extension to Cellular” in Feature Description and Implementation for Avaya Communication Manager, 555-245-205. OPTIM refers to Off-PBX Telephone Integration and Mobility.
If the user calls someone who has a bridged extension, the Microsoft Office Communicator conversation window might display either of the following:
an additional party on the call representing that bridged extension, or
the conversation window may display "Unidentified Caller" on the screen.