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Downloading software from Avaya PLDS

About this task

When you place an order for an Avaya PLDS-licensed software product, PLDS creates the license entitlements of the order and sends an email notification to you. The email includes a license activation code (LAC) and instructions for accessing and logging into PLDS. Use the LAC to locate and download the purchased license entitlements. In addition to PLDS, you can download the product software from http://support.avaya.com/ by navigating to the Support by Product menu at the top of the page.

Procedure

  1. To access the Avaya PLDS website, type http://plds.avaya.com/ in your web browser.
  2. Type your login ID and password.
  3. On the PLDS home page, select Assets.
  4. Select View Downloads.
  5. Click the search icon () for Company Name.
  6. In the Search Companies dialog box, do the following:
    1. In the %Name field, type Avaya or the Partner company name.
    2. Click Search Companies.
    3. Locate the correct entry and click the Select link.
  7. In Download Pub ID, type the download pub ID.
  8. In the Application field, click the application name.
  9. In the Download type field, click one of the following:
    • Software Downloads

    • Firmware Downloads

    • Language Packs

    • Miscellaneous

  10. In the Version field, click the version number.
  11. Click Search Downloads.
  12. Scroll down to the entry for the download file, and click the Download link.
  13. Select a location where you want to save the file, and click Save.
  14. (Optional) On Internet Explorer, if you receive an error message, click the install ActiveX message at the top of the page to start the download.