![]() |
This section is intended for customers performing installation and Avaya service technicians who are installing or upgrading AE Services Software-Only server for a customer with a maintenance contract.
You can download the AE Services Software-Only ISO image and files for Release 7.1.2. Visit the Avaya Product Licensing and Delivery System (PLDS) website at https://plds.avaya.com. If you are performing an installation or upgrade from an earlier release, you need the AE Services Software-Only ISO image.
![]() | Note |
If you do not have the Software-Only ISO image, see Required software. |
USB keyboard, USB mouse, video monitor, and cables or laptop computer with an Ethernet crossover cable.
Blank CDs or DVDs.
A Web browser. AE Services supports the following web browsers:
Microsoft Internet Explorer 11.x.
![]() | Note |
For web pages to display components correctly on Microsoft Internet Explorer, use the Compatibility View setting on some AE Services Web pages. Compatibility View Settings can be found from Internet Explorer > Tools. Then select Compatibility View Settings, and add AES IP to the list. |
Firefox 43.x
Google Chrome 47.x
Microsoft Edge
A computer with a CD burner or a DVD burner.
The customer order number applies to Avaya service technicians who are installing or upgrading AE Services Software-Only server for a customer with a maintenance contract.
The AE Services license file. For information about getting the license file, see license requirements.