Print

Logging into the AE Services Management Console

About this task

importantImportant

You cannot log in to the AE Services Management Console with a root account.

Procedure

  1. In the address bar of your browser, type the fully qualified domain name or IP address of the AE Services server (for example https://aserver.example.com).

    The first time you try to access the AE Services server, your browser presents a security alert for an SSL certificate. If the SSL certificate is not presented, verify that the address bar on your browser displays https and the fully qualified domain name or IP address of the AE Services server.

  2. From the security alert window, click Yes to accept the certificate.
  3. From the Application Enablement Services welcome page, click Continue To Login.
  4. In the Username box on the Application Enablement Services Management Console log in page, type your login ID.
  5. Click Continue.
  6. In the Password box, enter your password.
    noteNote

    When logged in as a service technician, and if the Enhanced Access Security Gateway (EASG) is present, your login ID is challenged by EASG. You must enter a proper response in the Response box to log in successfully.

    For customer user logins, these options are not presented.

  7. Click Login.

    Your browser displays the Application Enablement Services Management Console. The main menu is in the left pane and the welcome page is in the right pane.

    noteNote

    If this is the first time you are logging in, the End User License Agreement page will be displayed.