Administering a CTI Link for CVLAN (internal applications)
About this task
This procedure applies to Avaya Interaction Center (IC).
Follow these steps from a Communication Manager SAT to administer a CTI link type ADJ-IP (Proprietary CVLAN Link) for internal Avaya CVLAN applications.
Procedure
Type add cti-link<link number>, for example add cti-link 3 .
Complete the CTI LINK form as follows:
In the Extension field, type <station extension>, for example 30009.
In the Type field, type ADJ-IP.
In the Name field, type <name of AE Server>, for example aeserver1.