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Administering an extension number for the station that an application monitors

About this task

Follow these steps from a Communication Manager SAT to administer an extension number for the physical station the application is monitoring.

noteNote

Do not add stations.

Procedure

  1. Type change station nnnnn (where nnnn is the extension number of the physical station the application is monitoring or controlling).
  2. Check the settings on the STATION form. If the STATION form is not already administered this way, follow these steps:
    1. In the IP Softphone field, type y.
    2. In the Security Code field, type a <numeric security code>.

      The security code can consist of four to eight digits. AE Services recommends that you use an eight digit code for maximum security. Additionally, AE Services recommends that you use a unique security code for each DMCC station. Whenever you provide a security code, make sure you maintain a secure record of it so you can use it again. You will need to use this security code when your application is registering with the DMCC softphone.

    In non-main Dependency mode, the DMCC extension will be registered as long as the physical phone is connected to or registered with Communication Manager.