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This chapter provides the configuration tasks you must perform to integrate AE Services into an existing Microsoft Lync infrastructure. This document is not intended to be a comprehensive configuration guide. This chapter focuses only on the steps required to integrate AE Services with the Microsoft Lync Server.
The Avaya Aura® AE Services Integration for Microsoft Lync Server 2010 and Microsoft Lync Server 2013 is an application that provides click-to-call, and telephony presence. It enables users to operate more efficiently by launching phone calls from the Microsoft Lync client. As a result, people, teams, and organizations are able to communicate simply and effectively while working with Avaya and Microsoft applications. The AE Services Integration for Microsoft Lync is for customers who want a click-to-call solution that takes advantage of their existing Avaya Aura® Communication Manager.