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Upgrading Appliance Virtualization Platform from Solution Deployment Manager

About this task

Upgrade Appliance Virtualization Platform from Release 7.0.x or 7.1.x to Release 7.1.2 by using upgrade bundle from the Solution Deployment Manager client or System Manager Solution Deployment Manager.

noteNote
  • From System Manager Solution Deployment Manager, you cannot update Appliance Virtualization Platform that hosts this System Manager.

  • When you update Appliance Virtualization Platform, the system shuts down all the associated virtual machines and restarts the Appliance Virtualization Platform host. During the update process, the virtual machines will be out of service. Once Appliance Virtualization Platform update is complete, the system restarts the virtual machines.

  • If you are upgrading or updating the Appliance Virtualization Platform host, then you must not restart, shutdown, upgrade, or install the patch on the virtual machine that is hosted on the same Appliance Virtualization Platform host.

    If you are deploying or upgrading a virtual machine then you must not restart, shutdown, or upgrade the Appliance Virtualization Platform host on which the same virtual machine is hosted.

    If you are installing a patch on a virtual machine then you must not restart, shutdown, or upgrade the Appliance Virtualization Platform host on which the same virtual machine is hosted.

  • If you are using services port to update or upgrade Appliance Virtualization Platform, connect the system directly with the Appliance Virtualization Platform services port (Gateway 192.168.13.1). If you connect the system using the Utility Services services port (Gateway 192.11.13.1), the Appliance Virtualization Platform update or upgrade fails.

Before you begin

  1. Add a location.

  2. Add a host.

  3. Enable the SSH service on the Appliance Virtualization Platform host.

noteNote

Install only Avaya-approved service packs or software patches on Appliance Virtualization Platform. Do not install the software patches that are downloaded directly from VMware®.

Procedure

  1. In VM Management Tree, select a location.
  2. On the Hosts tab, in the Hosts for Selected Location <location name> section, select the Appliance Virtualization Platform host, and click More Actions > AVP Update/Upgrade Management.
  3. In Select patch file, provide the absolute path to the patch file of the host, and click Update Host.

    For example, the absolute path on your computer can be C:\tmp\avp\upgrade-avaya-avp-7.1.2.0.0.xx.zip.

    In the Hosts for Selected Location <location name> section, the system displays the update status in the Current Action column.

  4. On the AVP Update/Upgrade - Enhanced Access Security Gateway (EASG) User Access page, read the following messages, and do one of the following:

    Enable: (Recommended)

    By enabling Avaya Logins you are granting Avaya access to your system.
    This is necessary to maximize the performance and value of your Avaya support entitlements, allowing Avaya to resolve product issues in a timely manner.
    In addition to enabling the Avaya Logins, this product should be registered with Avaya and technically onboarded for remote connectivity and alarming. Please see the Avaya support site (support.avaya.com/registration) for additional information for registering products and establishing remote access and alarming.

    Disable:

    By disabling Avaya Logins you are preventing Avaya access to your system. 
    This is not recommended, as it impacts Avaya’s ability to provide support for the product. Unless the customer is well versed in managing the product themselves, Avaya Logins should not be disabled.
    1. To enable EASG, click Enable EASG.

      Avaya recommends to enable EASG.

      You can also enable EASG after deploying or upgrading the application by using the command: EASGManage --enableEASG.

    2. To disable EASG, click Disable EASG.
  5. On the EULA Acceptance page, read the EULA, and do one of the following:
    1. To accept the EULA, click Accept.
    2. To decline the EULA, click Decline.
  6. To view the details, in the Current Action column, click Status Details.

    Host Create/Update Status window displays the details. The patch installation takes some time. When the patch installation is complete, the Current Action column displays the status.

Next Steps

If the virtual machines that were running on the Appliance Virtualization Platform host do not automatically restart, manually restart the machines.