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The following topics list the SIP limitations for AE Services. For more information about SIP limitations, see the Application Enablement Services Release Notes.
All third-party call control capabilities are supported for the endpoints listed in SIP support. The following scenarios are not supported for SIP endpoints:
The media forking implementation approach to call recording introduced in AE Services 4.2 is not supported. That is, an application registering a DMCC softphone in dependent mode with the same extension as the user's SIP phone or softphone is not supported. If the DMCC endpoint is registered as dependent to the SIP extension, it will not receive media.
With respect to device control, DMCC cannot register an application controlled softphone in dependent mode with the same extension as the user's SIP phone or softphone for purposes such as pressing buttons, monitoring LEDs, and monitoring display.
All third-party call control capabilities are supported for the endpoints listed in SIP support, except the following capabilities:
Third-Party Selective Listening Hold
Third-Party Selective Listening Retrieve
All third-party call control capabilities are supported for the endpoints listed in SIP support, except the following capabilities:
Send DTMF (Dual Tone Multi-Frequency) digits
Third-Party Selective Listening Disconnect
Third-Party Selective Listening Reconnect
The automatic setting and unsetting of the Send All Calls feature based on a user's Do Not Disturb status does not work for SIP endpoints.
All third-party call control capabilities are supported for the endpoints listed in SIP support, except the following capabilities:
Send DTMF (Dual Tone Multi-Frequency) digits.
Third-Party Selective Listening Disconnect.
Third-Party Selective Listening Reconnect.