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Administering a CTI Link for CVLAN (internal applications)

About this task

This procedure applies to Avaya Interaction Center (IC).

Follow these steps from a Communication Manager SAT to administer a CTI link type ADJ-IP (Proprietary CVLAN Link) for internal Avaya CVLAN applications.

Procedure

  1. Type add cti-link <link number>, for example add cti-link 3 .
  2. Complete the CTI LINK form as follows:
    1. In the Extension field, type <station extension>, for example 30009.
    2. In the Type field, type ADJ-IP.
    3. In the Name field, type <name of AE Server>, for example aeserver1.