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Follow these guidelines for completing the User DN for Query Authentication and the Base Search DN fields on the Enterprise Directory Configuration page in the AE Services Management Console.
If you are entering a DN attribute that has an internal comma, you must precede it with a backslash, for example: cn=Green\,Sam,cn=saltech,cn=sales,cn=users,dc=example,dc=com . This is necessary because the comma is a delimiter that is used for separating DN attribute-value pairs. When you click Apply Changes, AE Services processes the data you submit.
As a result of this processing, the backslash gets removed from any DN attributes that are in the User DN for Query Authentication and the Base Search DN fields. When the AE Services Management Console redisplays the Enterprise Directory Configuration Web page, these attributes will be displayed with a single backslash.
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Whenever you are making changes to any of the fields on the Enterprise Directory Configuration page in the AE Services Management Console, make sure that each DN attribute with an internal comma is preceded by a backslash before you click Apply Changes. |