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Enabling or disabling EASG through the AE Services Management Console interface

About this task

Avaya recommends enabling EASG. By enabling Avaya Logins you are granting Avaya access to your system. This is necessary to maximize the performance and value of your Avaya support entitlements, allowing Avaya to resolve product issues in a timely manner. In addition to enabling the Avaya Logins, this product should be registered with Avaya and technically onboarded for remote connectivity and alarming. Please see the Avaya support site (support.avaya.com/registration) for additional information for registering products and establishing remote access and alarming.

By disabling Avaya Logins you are preventing Avaya access to your system. This is not recommended, as it impacts Avaya’s ability to provide support for the product. Unless the customer is well versed in managing the product themselves, Avaya Logins should not be disabled.

noteNote
  • If EASG is enabled during a fresh install, the Optional Additional Authentication Protocols section displays the Enable EASG check box as checked.

  • Unchecking the Enable EASG checkbox disables access for the Avaya Logins craft and sroot.

Procedure

  1. Log on to the Application Enablement Services OAM interface.
  2. Go to Security > PAM > PAM Password Manager
  3. In the Optional Additional Authentication Protocols section, check the Enable EASG box to enable EASG (Recommended). Additional settings are presented
  4. Allow access for the Avaya Logins by checking the checkbox associated with the users craft and sroot.