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Before you start the upgrade procedures make sure you have the following items.
Administrative workstation — See Required tools for installation.
(Optional) A program for backing up the complete AE Services server drive — Use a program that allows you to copy the entire contents of the AE Services server drive. Avaya strongly recommends that you create a complete backup of the AE Services server drive before you upgrade the AE Services software.
AE Services Release 7.1.2 software — Required for upgrading AE Services Releases 5.2.x, 6.1.x, 6.2, 6.3.3, 7.0 and 7.0.1 to AE Services Release 7.1.2. You have the following options:
You can download the ISO file for the Application Enablement Services software for Release 7.1 and create an installation DVD.
You can mount the ISO file on the file system and then use the ISO file to install the server.
Linux® Operating System 7, Update 4 (64 Bit) with all security updates applied. — For more information, refer to the Hardware Requirements section.
License file for AE Services Release 7.1.2 — A new license is required if you are upgrading from an earlier major release of AE Services (for example, AE Services 5.2.x). Uninstall the license file if you are upgrading from a major release to another release. For information on obtaining a license file, see Obtaining the AE Services license file.
![]() | Important |
Ensure you request the license file well before the day you perform the upgrade procedure. |
(Optional) Release Notes — To get the release notes, see Downloading the release notes.
(Optional) DMCC login information — If your upgrade involves the Device, Media, and Call Control API, see Getting DMCC login information. (Note that prior to AE Services Release 3.1.1, the DMCC API was referred to as the Communication Manager API, or CMAPI).