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If you are upgrading an installation that uses DMCC, or its predecessor CMAPI, you will need to get the logins and passwords that any DMCC or CMAPI applications are using.
AE Services validates both DMCC or CMAPI logins and passwords. If they are not right the DMCC or CMAPI links will not start.
AE Services also enforces 8+char+num+special passwords. If an application is using something less you may have to turn off or change the password rules on the AE Services PAM Password Manager page in the AE Services Management Console. To access PAM Password Manager, log in to AE Services Management Console. From the home page, select Security > PAM > PAM Password Manager.
DMCC or CMAPI applications that use Single Step Conference will also need "CT User" turned on for the DMCC or CMAPI login.