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Adding TSAPI Links

About this task

TSAPI links are used by TSAPI applications, JTAPI applications, Telephony Web Service applications, DMCC applications that use Call Control, and DMCC applications that use Logical Device Feature Services. TSAPI links are also used for the AE Services integration for Microsoft Live Communications Server and the AE Services integration for IBM Lotus Sametime.

You can administer one TSAPI link for each switch connection.

Procedure

  1. On Application Enablement Services Management Console, go to AE Services > TSAPI > TSAPI Links.
  2. Click Add Link.
  3. On the Add TSAPI Links page, do the following:
    1. In the Link field, select the link number.
    2. In the Switch Connection field, click a switch connection value.
    3. In the Switch CTI Link Number field, select the switch CTI link number administered on Communication Manager for this TSAPI link.
    4. In the ASAI Link Version field, select 8.
      noteNote

      Link version 8 is only supported for Communication Manager 7.1.1 and later and AE Services 7.1.1 and later.

    5. In the Security field, select one of the following:
      • Unencrypted: To use unencrypted client connections.

      • Encrypted: To encrypt client connections for this TSAPI link.

      • Both: To use both encrypted and unencrypted client connections.

      If you select Both, all TSAPI clients using the Encrypted Advertised TLINK require AES 4.1 or later TSAPI client. Any TSAPI clients using the Unencrypted Advertised TLINK can be earlier versions.

    6. Click Apply Changes.
  4. On the Apply Changes to Link page, click Apply.
  5. Restart the TSAPI Service for the changes to take effect. To restart the TSAPI Service do the following:
    1. On Application Enablement Services Management Console, go to Maintenance > Service Controller.
    2. On the Service Controller page, select TSAPI Service.
    3. Click Restart Service.

      The TSAPI service has successfully restarted when the Controller Status displays Running.