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This section is intended for customers who are performing installation and Avaya service technicians who are installing or upgrading AE Services server for a customer with a maintenance contract.
![]() | Note |
AE Services 7.1.2 deployment via System Manager Solution Deployment Manager client on Dell™ PowerEdge™ R610 Appliance Virtualization Platform server with 4 GB or 6 GB RAM is insufficient. The recommended RAM is at least 12 GB. Upgrade your system RAM accordingly before deploying AE Services 7.1.2. |
The following are the general hardware and software requirements to deploy AE Services 7.1.2:
You can download the AE Services VMware OVA for Release 7.1.2, from the Avaya Product Licensing and Delivery System (PLDS) website.
USB keyboard, USB mouse, video monitor, and cables or laptop computer with an Ethernet crossover cable.
A computer that can route to the VMware server that has a web browser. AE Services supports the following browsers:
Microsoft Internet Explorer version 11.
![]() | Note |
For web pages to display components correctly on Microsoft Internet Explorer, use the Compatibility View setting on some AE Services Web pages. Compatibility View Settings can be found from Internet Explorer > Tools. Then select Compatibility View Settings, and add the AE Services server IP address to the list. |
Google Chrome version 47
Mozilla Firefox version 43.
Microsoft Edge browser.
The customer order number applies to Avaya service technicians who are installing or upgrading the AE Services server for a customer with a maintenance contract.
For information about getting the AE Services license file, see the AE Services license requirements section.