ACME has a president, two vice presidents, and a single assistant who handles all incoming calls to the executives (the president and vice presidents). The president and vice presidents handle only their own phones.
Since the president and vice presidents use only the phones at their desks, you do not need to grant additional access to these users. However, in order for their assistant to be able to control and monitor their phones, you must create a device group containing the device IDs of their telephones and assign this group to the assistant.
The following tables summarize the types of administration you can set up.
Table 1. Manager/Assistant — Device Group AdministrationDevice Group Name |
Device IDs |
EXEC LIST |
7911, 7912, 7913 |
Table 2. Manager/Assistant — Worktop AdministrationWorktop Name |
Device ID |
Secondary Device Group |
PRESIDENT WKTP |
7911 |
Not applicable (N/A) |
VP WKTP1 |
7912 |
N/A |
VP WKTP2 |
7913 |
N/A |
ASSISTANT WKTP |
7914 |
N/A |
Table 3. Manager/Assistant — User AdministrationUser ID |
Worktop Name |
Call Orig&Term |
Device Monitoring |
Call/Device Monitoring |
Routing |
President |
PRESIDENT WKTP |
Not applicable (N/A) |
N/A |
N/A |
N/A |
VP1 |
VP WKTP1 |
N/A |
N/A |
N/A |
N/A |
VP2 |
VP WKTP2 |
N/A |
N/A |
N/A |
N/A |
Exec Assistant |
ASSISTANT WKTP |
EXEC LIST |
EXEC LIST |
N/A |
N/A |
You can get the same results as the above example by assigning the EXEC LIST to the secondary device group on the assistant’s worktop.
Table 4. Manager/Assistant — Assistant Worktop AdministrationWorktop Name |
Device ID |
Secondary Device Group |
ASSISTANT WKTP |
7914 |
EXEC LIST |
Table 5. Manager/Assistant — User AdministrationUser ID |
Worktop Name |
Call Orig&Term |
Device Monitoring |
Call/Device Monitoring |
Routing |
Exec Assistant |
ASSISTANT WKTP |
Not applicable (N/A) |
N/A |
N/A |
N/A |