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With the AE Services and Microsoft Office Communications Server integration you have the simplicity and convenience of instant messaging (IM) combined with the power of the enterprise telephone network. The following features provide you with a rich set of communications capabilities:
Easily locate and contact people using corporate directories, Microsoft Outlook contacts, or your buddy list.
With click-to-call you can communicate seamlessly with others in different locations or time zones, using voice or instant messaging.
You can easily escalate an instant message to a call or a conference.
Your presence is shared.
Your phone and Microsoft Office Communicator stay in sync.
You have access to call control features such as Hold, Transfer, Call forwarding, and so on.
View rich information about the availability of your contacts - details about their schedule, or even their out of office message - through integration with Microsoft Office Outlook and Microsoft Exchange Server.
Tag key contacts so you can know when they become available for a phone call or IM session.
You can perform all the operations with Microsoft Lync that you could with Microsoft Office Communications Server 2007 R2. However, the interface has changed.
![]() | Note |
When a Microsoft Lync 2013 user transfers a call to another device, the call is transferred. However, the transferred party has two conversation windows displayed. The transferred party cannot terminate the call by closing the conversation windows. The transferred party must terminate the call from the physical device. This is further described in KB2941643, and is resolved in the Cumulative Update 2880474. |