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AEServicesSNMPtrapsAlarmCodesAndMessages_Part1

SNMP Object Name:  avAesServiceDown

SNMP OID:  .1.3.6.1.4.1.6889.2.27.2.2.2.1.0.1

SNMP Object Description:  AES Service died unexpectedly

Remediation Suggestions:  Review each service log file to determine the reason why the service stopped.

Alarm Code Alarm Message INADS Trap NMS Trap Alarm Severity AES Release
AAES000 The AE Services POSTGRES service stopped unexpectedly Yes Yes Major 4.2.2
AAES001 The AE Services POSTGRES service started successfully No Yes Cleared 4.2.2
AAES002 The AE Services ASAI Link Manager service stopped unexpectedly Yes Yes Minor 4.2.2
AAES003 The AE Services ASAI Link Manager service started successfully No Yes Cleared 4.2.2
AAES004 The AE Services CVLAN Server stopped unexpectedly Yes Yes Minor 4.2.2
AAES005 The AE Services CVLAN Server started successfully No Yes Cleared 4.2.2
AAES006 The AE Services DLG Server stopped unexpectedly Yes Yes Minor 4.2.2
AAES007 The AE Services DLG Server started successfully No Yes Cleared 4.2.2
AAES008 The AE Services Transport service stopped unexpectedly Yes Yes Minor 4.2.2
AAES009 The AE Services Transport service started successfully No Yes Cleared 4.2.2
AAES010 The AE Services TSAPI service stopped unexpectedly Yes Yes Minor 4.2.2
AAES011 The AE Services TSAPI service started successfully No Yes Cleared 4.2.2
AAES012 The AE Services DMCC stopped unexpectedly Yes Yes Major 5.2.0
AAES013 The AE Services DMCC service started successfully No Yes Cleared 5.2.0
AAES014 The AE Services Lifecycle Manager stopped unexpectedly Yes Yes Major 5.2.0
AAES015 The AE Services Lifecycle Manager service started successfully No Yes Cleared 5.2.0

SNMP Object Name:  avAesServiceColdStart

SNMP OID:  .1.3.6.1.4.1.6889.2.27.2.2.2.1.0.2

SNMP Object Description:  AES Service start request received.

Remediation Suggestions:  N/A

Alarm Code Alarm Message INADS Trap NMS Trap Alarm Severity AES Release
AAES018 The AE Services ASAI Link Manager service cold started successfully No Yes Warning 5.2.0
AAES020 The AE Services CVLAN Server cold started successfully No Yes Warning 5.2.0
AAES022 The AE Services DLG Server cold started successfully No Yes Warning 5.2.0
AAES024 The AE Services Transport service cold started successfully No Yes Warning 5.2.0
AAES026 The AE Services TSAPI service cold started successfully No Yes Warning 5.2.0
AAES028 The AE Services DMCC service cold started successfully No Yes Warning 5.2.0
AAES030 The AE Services Lifecycle Manager service cold started successfully No Yes Warning 5.2.0

SNMP Object Name:  avAesServiceStopped

SNMP OID:  .1.3.6.1.4.1.6889.2.27.2.2.2.1.0.3

SNMP Object Description:  AES Service stop request received.

Remediation Suggestions:  If this was planned, do nothing. Otherwise, investigate the log files to determine why the service was stopped.

Alarm Code Alarm Message INADS Trap NMS Trap Alarm Severity AES Release
AAES019 The AE Services ASAI Link Manager service stopped successfully No Yes Warning 5.2.0
AAES021 The AE Services CVLAN Server stopped successfully No Yes Warning 5.2.0
AAES023 The AE Services DLG Server stopped successfully No Yes Warning 5.2.0
AAES025 The AE Services Transport service stopped successfully No Yes Warning 5.2.0
AAES027 The AE Services TSAPI service stopped successfully No Yes Warning 5.2.0
AAES029 The AE Services DMCC stopped successfully No Yes Warning 5.2.0
AAES031 The AE Services Lifecycle Manager stopped successfully No Yes Warning 5.2.0

SNMP Object Name:  avAesAuditServiceError

SNMP OID: .1.3.6.1.4.1.6889.2.27.2.2.2.1.0.4

SNMP Object Description: The audit service experienced an error.

Remediation Suggestions: The Linux Audit service (auditd) logs to the file /var/log/audit. Review the audit log file for additional information associated with the error.

Alarm Code Alarm Message INADS Trap NMS Trap Alarm Severity AES Release
AAES032 The audit service experienced an error Yes Yes Minor 6.3.0

SNMP Object Name:  avAesAuditServiceLoggingIssue

SNMP OID: .1.3.6.1.4.1.6889.2.27.2.2.2.1.0.5

SNMP Object Description: The audit service experienced a logging issue.

Remediation Suggestions: The Linux Audit service (auditd) logs to the file /var/log/audit. Review the audit log file for additional information associated with the service logging issue.

Alarm Code Alarm Message INADS Trap NMS Trap Alarm Severity AES Release
AAES033 The audit service experienced a logging issue Yes Yes Minor 6.3.0

SNMP Object Name: avAesHaServiceIssue

SNMP OID: .1.3.6.1.4.1.6889.2.27.2.2.2.1.0.6

SNMP Object Description: The AE Services HA service experienced an issue.

Remediation Suggestions: Execute 'sohctl -lh' on the Linux shell or view the log file /opt/mvap/logs/ha.log for more information

Alarm Code Alarm Message INADS Trap NMS Trap Alarm Severity AES Release
AAES034 The HA service experienced an error, please run 'sohctl -lh' on the Linux shell or view the log file /opt/mvap/logs/ha.log for more information Yes Yes Minor 6.3.1
AAES035 The HA service cleared an error, please run 'sohctl -lh' on the Linux shell or view the log file /opt/mvap/logs/ha.log for more information Yes Yes Cleared 6.3.1
AAES036 The HA service issued a failover, please run 'sohctl -lh' on the Linux shell or view the log file /opt/mvap/logs/ha.log for more information Yes Yes Minor 6.3.1