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Installing the AE Services server software

About this task

You can install the AE Services software from either a CD, DVD, or an ISO image. For information about obtaining the ISO image, see Required software.

noteNote

You must install the AE Services server software using the ISO file from a window that emulates xterm or is recognized by Linux. If you install the server software from a DOS window, you might have display problems.

Procedure

  1. Open an ssh session to the AE Services server and access an account with root privileges.
  2. List the contents of /etc/fstab to find out the name of the media directory. The media directory is the mountpoint for this procedure.
  3. If you are installing from a CD or DVD, insert the disk into the DVD or CD drive on the AE Services server.
    • If the Autorun RPM is installed and configured on the server, the installation program starts automatically and the Navigating the dialog boxes screen is displayed. Continue with Step 5.

    • If the installation program does not start automatically, follow these steps: .

      1. Ensure that the media directory is properly mounted by entering the command mount mountpoint where mountpoint is the name of the media directory. For example, if the media directory is /media/cdrom, you would enter mount /media/cdrom.

      2. Start the installation program manually by entering the command mountpoint/install where mountpoint is the name of the media directory. For example, if the media directory is /media/cdrom, you would enter /media/cdrom/install.

      The Navigating the dialog boxes screen is displayed. Continue with Step 5.

  4. If you are installing from an ISO image, download the ISO image to the /tmp directory of the AE Services server and then do one of the following:
    • Mount the image using the mount command. For example mount -t iso9660 -o loop /tmp/swonly-<build-number>.iso mountpoint where mountpoint is the name of the media directory, for example /media/cdrom.

    • Start the installation program manually, by typing the following command (assuming the mountpoint is /media/cdrom): /media/cdrom/install.

    The Navigating the dialog boxes screen is displayed. Continue with Step 5.

  5. Press Enter to continue with the installation.

    The Select Installation Media screen is displayed.

  6. Select the media from which to install; then highlight OK and press Enter.
  7. In the Enter RPM URL screen, type the path name. For example /media/cdrom/Releases.
  8. Highlight OK and press Enter.

    The Select Release Version screen is displayed, with the latest version selected by default.

  9. Press Enter.
  10. In the Co-residency warning screen, highlight Yes and press Enter.
  11. In the Choose Installation Method screen, verify that Install/Update is selected; then highlight OK and press Enter.

    The Choose Installation Packages screen is displayed with the following packages selected:

    • MVAP Avaya AE Services

    • Third Party Third_Party_Packages

  12. Highlight OK and press Enter.

    The Optional Packages screen is displayed with the following packages selected:

    • mvap-linuxconfig The Linux Configuration Package for AE Services

    • cs-cusldap The LDAP Configuration Package for AE Services

  13. Select the optional packages that you want to install.
    • mvap-linuxconfig - The Linux configuration package (selected by default). Avaya strongly recommends that you accept the default.

    • cs-cusldap - Configures a Lightweight Directory Access Protocol (LDAP) directory in the default location of /etc/openldap (selected by default). Unless you are installing AE Services on a server that already has an implementation of LDAP installed, Avaya recommends that you accept the default.

      cautionCAUTION

      If you are using your own implementation of LDAP, clear this selection. (Selecting the cs-cusldap option will overwrite your existing LDAP directory). To use your existing LDAP directory with AE Services you will need to manually configure your LDAP implementation for compatibility with AE Services User Management. For this procedure, see Configuring the LDAP server.

    • cs-service - The Avaya Services package. Select this option only if you have a technical support contract with Avaya. This package provides tools and information, including a Services login, for Avaya support personnel (not selected by default).

  14. Enable and Disable Enhanced Access Security Gateway options are displayed. Select the appropriate option.
    noteNote

    Enhanced Access Security Gateway options enable or disable the Avaya Services logins to access your system. Register your product using the Avaya Global Registration Tool to enable Avaya Remote Connectivity. You can also enable this feature after deploying the application by using the command EASGManage.

  15. The Last chance to abort -- Ready to Proceed? screen is displayed. Select Yes to continue.
  16. Verify the installation command. If all options are correct, press Enter to select Yes.

    The software installation proceeds. The time required to install the software varies depending on the packages you selected and the server processing power. Allow 5 to 10 minutes for the installation. When the installation is completed, the message Success, Installation/Update completed is displayed.

  17. After the installation is complete, press Enter to select Exit.
    • If the installation is successful, the message Installation Successful — Install/Upgrade log file is in /var/disk/logs is displayed.

    • If the installation is unsuccessful, the message Installation/Update failed is displayed. Check the installation log files for clues. See Installation troubleshooting.

  18. Press Enter to select OK.
  19. If you ran the AE Services installation from a DVD or CD, remove the DVD or CD.
  20. Reboot the server.

Next Steps

Install the AE Services license. See license requirements.