Print

Manager/Assistant Configuration

ACME has a president, two vice presidents, and a single assistant who handles all incoming calls to the executives (the president and vice presidents). The president and vice presidents handle only their own phones.

Since the president and vice presidents use only the phones at their desks, you do not need to grant additional access to these users. However, in order for their assistant to be able to control and monitor their phones, you must create a device group containing the device IDs of their telephones and assign this group to the assistant.

The following tables summarize the types of administration you can set up.

Table 1. Manager/Assistant — Device Group Administration
Device Group Name Device IDs
EXEC LIST 7911, 7912, 7913
Table 2. Manager/Assistant — Worktop Administration
Worktop Name Device ID Secondary Device Group
PRESIDENT WKTP 7911 Not applicable (N/A)
VP WKTP1 7912 N/A
VP WKTP2 7913 N/A
ASSISTANT WKTP 7914 N/A
Table 3. Manager/Assistant — User Administration
User ID Worktop Name Call Orig&Term Device Monitoring Call/Device Monitoring Routing
President PRESIDENT WKTP Not applicable (N/A) N/A N/A N/A
VP1 VP WKTP1 N/A N/A N/A N/A
VP2 VP WKTP2 N/A N/A N/A N/A
Exec Assistant ASSISTANT WKTP EXEC LIST EXEC LIST N/A N/A

You can get the same results as the above example by assigning the EXEC LIST to the secondary device group on the assistant’s worktop.

Table 4. Manager/Assistant — Assistant Worktop Administration
Worktop Name Device ID Secondary Device Group
ASSISTANT WKTP 7914 EXEC LIST
Table 5. Manager/Assistant — User Administration
User ID Worktop Name Call Orig&Term Device Monitoring Call/Device Monitoring Routing
Exec Assistant ASSISTANT WKTP Not applicable (N/A) N/A N/A N/A