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Follow this procedure to upgrade an AE Services Software-Only server running AE Services 5.2.x, 6.1.x, 6.2, 6.3.3, 7.0, 7.0.1, 7.1, 7.1.1, or 7.1.2 to AE Services 7.1.2 from a DVD-ROM or ISO image. For information about downloading an ISO image, see Downloading software from PLDS.
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If you are upgrading from an AE Services minor release to AE Services Release 7.1.3, see Prerequisites for an upgrade or update to AE Services. |
Take a AE Services backup.
Complete and configure Operating System installation.
If the Autorun RPM is installed and configured on the server, the installation program starts automatically and the Navigating the dialog boxes screen is displayed. Continue with Step 7.
If the installation program does not start automatically, mount the DVD by entering the command mount mountpoint/install where mountpoint is the name of the media directory. For example, mount /media/cdrom.
The Navigating the dialog boxes screen is displayed. Continue with Step 7.
Mount the image using the mount command. For example, mount -t iso9660 -o loop /tmp/swonly-<build-number>.iso mountpoint where, mountpoint is the name of the media directory, for example, /media/cdrom.
Start the installation program manually by typing the following command (assuming the mountpoint is /media/cdrom): /media/cdrom/install.
The Navigating the dialog boxes screen is displayed. Continue with Step 7.
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If you select No, the installation terminates. |
The installation program uninstalls the previous release of AE Services.
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Enable:(Recommended): By enabling Avaya Logins you are granting Avaya access to your system. This is necessary to maximize the performance and value of your Avaya support entitlements, allowing Avaya to resolve product issues in a timely manner. In addition to enabling the Avaya Logins, this product should be registered with Avaya and technically onboarded for remote connectivity and alarming. Please see the Avaya support site (support.avaya.com/registration) for additional information for registering products and establishing remote access and alarming. Disable: By disabling Avaya Logins you are preventing Avaya access to your system. This is not recommended, as it impacts Avaya’s ability to provide support for the product. Unless the customer is well versed in managing the product themselves, Avaya Logins should not be disabled. |
Enter 1 to Enable EASG (Recommended), or enter 2 to Disable EASG
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All AE Services 7.1 offers require a new license when upgrading from AE Services 6.1.x, 6.2 and 6.3.x. AE Services 7.0.x offers that used an external WebLM do not require a new license file when upgrading to AE Services 7.1. AE Services 7.0.1 offers that use the embedded WebLM do not require a new license file when upgrading to AE Services 7.1 Software-Only version. All earlier AE Services releases require a new license file when upgrading to AE Services 7.1. |
/media/cdrom
The Choose Installation Packages screen is displayed with the following packages selected:
MVAP Avaya AE Services
Third Party Third_Party_Packages
The Optional Packages screen is displayed with the following packages selected:
aesvcs-linux-config – The Linux Configuration Package for AE Services
cs-cusldap – The LDAP Configuration Package for AE Services
cs-service – The Avaya Services package
aesvcs-linux-config - The Linux configuration package (selected by default). Avaya strongly recommends that you accept the default.
cs-cusldap - Configures a Lightweight Directory Access Protocol (LDAP) directory in the default location of /etc/openldap (selected by default). Unless you are installing AE Services on a server that already has an implementation of LDAP installed, Avaya recommends that you accept the default.
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If you are using your own implementation of LDAP, clear this selection. (Selecting the cs-cusldap option will overwrite your existing LDAP directory). To use your existing LDAP directory with AE Services you will need to manually configure your LDAP implementation for compatibility with AE Services User Management. For this procedure, see Configuring the LDAP server. |
cs-service - The Avaya Services package. Select this option only if you have a technical support contract with Avaya. This package provides tools and information, including a Services login, for Avaya support personnel (not selected by default).
The Last chance to abort -- Ready to Proceed? window opens.
The software installation proceeds. The time required to install the software varies depending on the packages you selected and the server processing power. Allow 5 to 10 minutes for the installation. When the installation is complete, the system displays the following message:
Success, Installation/Update completed
If the installation is successful, the system displays the following message:
Installation Successful — Install/Upgrade log file is in /var/disk/logs
If the installation is unsuccessful, the system displays the following message:
Installation/Update failed
Check the installation log files for clues. See Installation troubleshooting.
Comments on this document? | May 2018 | © 2016-2018, Avaya Inc. All Rights Reserved. |