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Enabling the SDB for DMCC applications

About this task

Follow these steps to enable the SDB for DMCC applications that use the DMCC device series enhancements. This procedure is performed by a System Administrator from the AE Server.

noteNote

When you change the SDB Control settings you must restart the affected service.

Procedure

  1. From the AE Services Management Console main menu, select Security > Security Database > Control.
  2. From the SDB Control for DMCC, TSAPI, JTAPI, and Telephony Web Services page, select the check box for Enable SDB for DMCC Service.
  3. Click Apply Changes.
  4. Select Maintenance > Service Controller.
  5. From the Service Controller page, select the check box for the DMCC Service.
  6. Click Restart Service.
  7. From the Restart Service page, click Restart.