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Busy Hour Call Completion (BHCC)

For the AE Services implementation for Live Communications Server and Lync Server, the BHCC rate, in terms of Live Communications Server traffic, is 36,000 calls per hour. This rate is based on counting a Make Call request and an Answer Call request as separate calls on the AE Services server. One Microsoft Office Communicator/Lync client user calling another Microsoft Office Communicator/Lync client user would therefore count as two calls in the BHCC measurements.