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Downloading software from PLDS

When you place an order for an Avaya PLDS-licensed software product, PLDS creates the license entitlements of the order and sends an email notification to you. The email includes a license activation code (LAC) and instructions for accessing and logging into PLDS. Use the LAC to locate and download the purchased license entitlements.

In addition to PLDS, you can download the product software from http://support.avaya.com using the Downloads and Documents tab at the top of the page. 

noteNote

Only the latest service pack for each release is posted on the support site. Previous service packs are available only through PLDS. 

Procedure

  1. Enter http://plds.avaya.com in your Web browser to access the Avaya PLDS website.
  2. Enter your login ID and password.
  3. On the PLDS home page, select Assets.
  4. Click View Downloads.
  5. Click on the search icon (magnifying glass) for Company Name.
  6. In the %Name field, enter Avaya or the Partner company name.
  7. Click Search Companies.
  8. Locate the correct entry and click the Select link.
  9. Enter the Download Pub ID.
  10. Click Search Downloads.
  11. Scroll down to the entry for the download file and click the Download link.
  12. In the Download Manager box, click the appropriate download link.
    noteNote

    The first link, Click to download your file now, uses the Download Manager to download the file. The Download Manager provides features to manage the download (stop, resume, auto checksum). The click here link uses your standard browser download and does not provide the download integrity features.

  13. If you use Internet Explorer and get an error message, click the install ActiveX message at the top of the page and continue with the download.
  14. Select a location where you want to save the file and click Save.
  15. If you used the Download Manager, click Details to view the download progress.