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AE Services 7.0 OVA provides 3 AE ServicesProfiles with different CPU and memory sizes during the installation process. The specified CPU and memory is assigned and reserved to that particular AE ServicesVirtualized Environment. Profile 1 has 1 CPU 2 GB resource, being the lowest footprint, Profile 2 has 2 CPU 2 GB resources, and Profile 3 has 4 CPU 4 GB resources. Each footprint/Profile has different capacities based on the number of users and BHCC.
AE Services 7.0 supports the following footprint matrix:
DMCC — Third party call control: Microsoft OCS/Lync, IBM Sametime, Avaya Aura® Contact Center | DMCC — First Party call control | TSAPI, DLG, CVLAN | |||
---|---|---|---|---|---|
Footprint | Maximum number of users or agents | Maximum BHCC | Maximum number of users or agents | Maximum BHCC | Maximum Messages per second (MPS) Rate |
1 CPU and 2 GB RAM |
1K
10K |
20K BHCC
6K BHCC |
1K | 9K BHCC | 1K MPS |
2 CPU and 2 GB RAM |
2.5K
12K |
50K BHCC
12K BHCC |
2.4K | 18K BHCC | 1K MPS |
4 CPU and 4 GB RAM |
5K
20K |
100K BHCC
24K BHCC |
8K | 36K BHCC | 2K MPS |