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A device can be a telephone, a fax machine, a modem, an ACD, a VDN, or an agent ID that Communication Manager controls.
Devices can be associated with Tlink groups. Tlink groups are useful when you have a configuration that supports more than one switch connection. Tlink group names allow you to associate a device with a switch connection. For more information, see Sample SDB Administration scenario - setting up a permission scheme based on access rights.
For a sample procedure that depicts adding a device to the SDB, see Adding a Device to the SDB.