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A CTI user is a person (or an application) administered as a CT user in the AE Services User Management database who logs in and uses the TSAPI service. The settings in the TSAPI service Security Database determine what the user is allowed to do.
![]() | Note |
You can not add or create users in the Security Database. You must use the User Management service to add or create users. For more information see Adding a user to User Management. |
See Administering CTI User settings for more information.