Enabling the Security Database - TSAPI, JTAPI, and Telephony Web Service
Procedure
- From the AE Services Management Console main menu, select Security > Security Database > Control.
- From the SDB Control for DMCC, TSAPI, JTAPI, and Telephony Web Services page, select the check box for Enable SDB for TSAPI Service, JTAPI and Telephony Web Services (by default it is not selected).
- Click Apply Changes.
- Select Maintenance > Service Controller.
- From the Service Controller page, select the check box for the TSAPI Service.
- Click Restart Service.
- From the Restart Service page, click Restart.