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Architectural Summary

The AE Services Integration with Microsoft Lync makes use of AE Services Device, Media and Call Control (DMCC) over TR/87 Application support. TR/87 is the means by which AE Services Communicates with the Microsoft Lync Server for 3rd Party Call Control of Communication Manager PBX Stations. AE Services acts as a SIP to CSTA III Gateway. AE Services exchanges control and status messages with Avaya Aura® Communication Manager over a Telephony Server Application Programming Interface (TSAPI) Link.