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Installing AE Services updates and patches

About this task

Use this procedure to update (patch) the AE Services VM. AE Services updates and patches consist of ZIP files of RPMs. You can apply multiple updates or patches to the system using the update command. To see all the updates or patches installed on the server, use the swversion -a command.

Updates and patches are available on the following websites:

Check these sites periodically to see if there is a new patch that applies to your system.

cautionCAUTION

Always use the procedure described in this book, not an RPM command, to install AE Services updates or patches.

Before you begin

Procedure

  1. From the AE Services Management Console, back up the server database before you install an update. See Backing up the AE Services database.
  2. Open an ssh session to the AE Server and access an account with root privileges. See Opening an ssh session to AE Services.
  3. Copy the patch file via SCP to the AE Services system.
  4. Using vSphere Client, take a snap shot of the AE Services system.
    noteNote

    Taking a snap shot of the AE Services system may be service affecting.

  5. Run the command update -u --force <patch file>, where <patch file> is the name of the AE Services patch file.

    The update may take up to 10 minutes.

  6. After the update is complete, log off.
  7. Remove the snap shot.