1.
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Install AE Services (on the AE Services server) and AE Services License file (on the AE Server).The AE Services Integration for IBM Sametime is compatible with AE Services 4.2, 5.2.x, 6.x and 7.x.
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2.
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Administer a CTI Link (Type ADJ-IP) on Avaya Communication Manager.
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3.
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Administer AE Services as follows:
Administer a Switch Connection.
Administer a TSAPI Link.
Administer a Sametime user account in User Service.
Enable the Unrestricted Telephony Access setting for the Sametime user.
Configure the Dial Plan.
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