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Enabling users for RCC

About this task

AD users must be enabled in the Lync Server Control Panel before using the Microsoft Lync Client.

Procedure

  1. Select Start > All Programs > Microsoft Lync Server > Lync Server Control Panel to access the Lync Server Console using the appropriate credentials.
  2. To enable users, click Users in the left pane.
  3. In the right pane, select Enable Users from the drop-down list box.


    enablingusersforrcc

  4. In the Enable users dialog box, click Add.

    There are different types of Active Directory searches you can perform to find various groups of users. To enable an AD user, enter the AD user’s name and click Find. Select the user from the list, and then click OK.

    The New Lync Server User screen appears.

  5. From the Assign users to a pool drop-down box, select the pool which is typically the FQDN of the Lync Server.
  6. In the Generate a User’s SIP URI area, select an appropriate option.
  7. From the Telephony box, select Remote call control or Remote call control only. Remote call control only will not allow users to place calls using their computer.
  8. In Line URI text box, specify a line URI in the format: tel:+13033731018. Lewync also supports dial plan conversion to extensions on the user form using the format: tel:+13033731018;ext=731018. However, this prevents name resolution in the call window received at the called party when the client places a call. Using the E.164 number format without the extension and doing any necessary dial plan conversion in AE Services is recommended.
  9. In the Line Server URI box, assign the line server URI. The format for this is sip: aes@avaessrv.aes.lync2010.local where avaessrv.aes.lync2010.local is the FQDN of the Avaya AE Services Server.