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Locking or unlocking a Linux account - Lock/Unlock Login

About this task

Use the Lock/Unlock Login feature to lock or unlock an existing Linux account. Locking an account means prohibiting access to the AE Services Management Console.

noteNote

If an application (DMCC, TSAPI, JTAPI, or Telephony Web Services) uses local Linux for authentication, the application will also be affected by the Lock/Unlock action.

The Lock/Unlock Login feature acts as a toggle. If the account is locked, the Lock/Unlock feature lets you unlock the account; if the account is not locked, the Lock/Unlock feature lets you lock the account.

Procedure

  1. From the AE Services Management Console main menu, select Security > Account Management > Lock/Unlock Login.
  2. On the Lock/Unlock Login page, in the Login ID field, type the login ID of the administrative account whose access you want to change.
  3. Click Continue.
  4. On the Lock/Unlock Login page, verify the correct account is displayed.
  5. Do one of the following:
    • If the account is currently locked, to unlock the account, click Unlock.

    • If the account is currently unlocked, to lock the account, click Lock.