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The Avaya InSite Knowledge Base is a web-based search engine that provides:
Up-to-date troubleshooting procedures and technical tips
Information about service packs
Access to customer and technical documentation
Information about training and certification programs
Links to other pertinent information
If you are an authorized Avaya Partner or a current Avaya customer with a support contract, you can access the Knowledge Base without extra cost. You must have a login account and a valid Sold-To number.
Use the Avaya InSite Knowledge Base for any potential solutions to problems.
Go to http://www.avaya.com/support.
Log on to the Avaya website with a valid Avaya user ID and password.
The system displays the Avaya Support page.
Click
.In Enter Product Name, enter the product, and press Enter.
Select the product from the list, and select a release.
Click the Technical Solutions tab to see articles.
Select relevant articles.