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The software is delivered as one or more pre-packaged Open Virtualization Appliance (OVA) files that are posted on the Avaya Product Licensing and Download System (PLDS) and the Avaya support site. Each OVA contains the following components:
The application software and operating system.
Preinstalled VMware tools.
Preset configuration details for:
RAM and CPU reservations and storage requirements
Network Interface Card (NIC)
![]() | Note |
The customer provides the servers and the VMware® infrastructure, that includes VMware® licenses. |
A minimum patch level can be required for each supported application. For more information about the application patch requirements, see the compatibility matrix tool at http://support.avaya.com/CompatibilityMatrix/Index.aspx.
![]() | Important |
Do not upgrade the VMware tools software that is packaged with each OVA unless Avaya instructs you to upgrade. The supplied version is the supported release and has been thoroughly tested. |
The OVA template is built with configuration values which optimize performance and follow recommended Best Practices.
![]() | CAUTION |
Modifying configuration values might have a direct impact on the performance, capacity, and stability of the virtual machine. Customer must understand the aforementioned impacts when changing configuration values. Avaya Global Support Services (GSS) might not be able to assist in fully resolving a problem if the virtual hardware or resource allocation has been changed to unsupported values for a virtual application. Avaya GSS could require the customer to reset the values to the optimized values before starting to investigate the issue. |