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Using the TR/87 Test features

About this task

Follow these steps to use TR/87 test features in the AE Services Management Console.

Procedure

  1. From the browser on your AE Services administrative workstation, log in to the AE Services Management Console.
  2. Select Utilities > Diagnostics > AE Services > TR/87 Test.
  3. From the TR/87 Self Test page, select from the following tests:
    • TR/87 Transport - use TR/87 Transport to verify that the installed certificate can be used to establish a SIP session on the loopback interface. This does not verify the far-end server certificate.

    • TR/87 Service - use TR/87 Service to verify the following:

      • the caller is administered in Active Directory

      • the dial plan is administered for the caller's number

      • the user's telephone device can be monitored

    • TR/87 Makecall - use TR/87 Makecall to verify that phone control is active for the user.

      noteNote

      The TR/87 Makecall test depends on receiving confirmation of a call being established. In certain scenarios involving trunks this may not be available. The TR/87 Makecall test should be considered a valid test only when using two stations on the same switch to perform the test.