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The TSAPI properties in the AE Services Management Console apply globally to the SDB. If you plan to assign worktops to each user and use the settings in the SDB to effect permission levels, it is recommended that you use the default TSAPI properties.
![]() | Note |
If you are administering DMCC applications to use the SDB, you do not have to administer the TSAPI properties. |
The following list summarizes the TSAPI properties settings.
TCP Preferred Naming Format — By default, this field is set to IP Address. You have the option of setting it to Host Name. This setting determines whether Auto Admin of LAN Addresses will use Host Names or IP addresses. This setting also determines the name of the field label that appears on the Add/Edit Worktop page.
Extended Worktop Access — By default, this setting is disabled. This is a system-wide feature that affects all users. If you enable it, a CTI User can log in at any worktop and control all the devices on that worktop. For more information, see Extended worktop access.
If you want most of your CTI users to be restricted to the devices assigned to their worktops, you would not enable this feature.
If you have users who need additional access, you can use a permission scheme based on User Access Rights. For more information, see Sample SDB Administration scenario - setting up a permission scheme based on access rights.
Auto Admin of LAN Addresses — By default, this setting is disabled. This means that you must administer an IP address (or Host Name) for each worktop.
If your AE Services TSAPI configuration consists of a significant number of users, you can enable this setting, and AE Services will automatically add LAN addresses for all worktops. (The LAN address is either a host name or IP address, depending on what you selected for TCP Preferred Naming Format.)
If you enable this setting, you can still override it on a per-worktop basis by typing an IP address (or host name) in the IP Address field on the Add/Edit Worktop page.
Advanced Settings — Clicking this button enables you to administer the following TSAPI advanced settings:
TCP Send Wait Time
TCP Send Retries
Persistent AAOs
Persistent AAO Audit Interval
Persistent AAO Maximum Age
TSAP Service Advertising Mode (Advertise all Tlinks or Advertise only those Tlinks that are currently in service)