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The CVLAN Service provides third-party call control. The CVLAN Service is integrated with Avaya applications, and it is used by customer applications.
When the CVLAN Service is used for customer applications, it requires a Communication Manager license for ASAI Core. CVLAN bundles ASAI Core and ASAI Plus for a single Communication Manager. Optionally, you can license the following features on Communication Manager: ASAI Plus, CTI Stations, Phantom Calls, Adjunct Route, and Increased Adjunct Route Capacity. Customer applications must use an ASAI-IP link type on Communication Manager. This link type requires ASAI Core and ASAI Plus.
Avaya Interaction Center (IC) requires an ADJ-IP link type.
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Avaya IC is the only CVLAN application that can use an ADJ-IP link on Communication Manager. |