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To upgrade the AE Services Integration for AE Services on a 8.5.2 Sametime Media Manager or Community server, use this procedure.
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For Linux, run chmod 755 Avaya-AES-Sametime-Installer-<version>.sh. |
Log into the server as Administrator.
Using Windows Explorer, go to the location where you saved Avaya-AES-Sametime-Installer-<version>.exe, and then double-click on that file.
Uninstall the existing plug-in by following the instructions in the Uninstall section of this guide.
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The Linux upgrade process is facilitated by the backup of certain resource files during the uninstallation process and then utilizing the automatic restore of these files during the installation process. |
After uninstalling the existing plug-in, log into the server as root.
Go to the location where you saved Avaya-AES-Sametime-Installer-<version>.sh, and then run ./Avaya-AES-Sametime-Installer-<version>.sh.
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X server is required for the installer. If you are logging into the Linux server remotely via ssh, you may need to use the -X options to redirect the X server output to your remote client (for example, ssh -X root@stcommunity1). |
If you have Sametime Community Server, click the IBM® Sametime® Community Server option button.
If you have Sametime Media Manager, click the IBM® Sametime® Media Manager option button.
On Windows, the Previous Install Detected dialog box appears. Linux upgrades do not detect previous installations and require the uninstallation procedure mentioned at the beginning of the upgrade section.
The Installation Path dialog box appears.
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For Community Server on Linux, make sure the Notes Data Directory (default is /local/notesdata) is selected. For Media Manager on Linux, make sure the AppServer/profiles/<Profile Name> is selected. |
The Installation Settings dialog box appears.
The Installation Status dialog box appears, showing the status of the install. When the installation is complete, the Next button is enabled.
For Community Server: the .\telephony_ext\AES\resources folder.
For Media Manager: the .\sametime_tcspi\AES\resources folder.
For Windows: Access services, right-click Avaya Telephony Presence Service, and select start.
For Linux: From root, run /sbin/service presence-service start.
The installer configures the presence service to start automatically on server reboot.
For Community server: the .\telephony_ext\AES\presence\logs folder
For Media Manager: the .\sametime_tcspi\AES\presence\logs folder
For more information, refer to the troubleshooting section.
Comments on this document? | May 2018 | © 2016-2018, Avaya Inc. All Rights Reserved. |