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Reserving unified desktop licenses

Unified desktop licenses are type of licenses used by TSAPI - typically for Microsoft Office Communicator (MOC) or IBM Sametime users. These users connect to AE Services via DMCC, but their licenses are controlled by TSAPI. Thus, like the TSAPI basic user licenses mentioned in the previous section, accessing the WebLM server for each license request can have a noticeable effect on performance. For example, if your LCS, OCS, Lync, or IBM Sametime server initiate monitors for hundred MOC or for hundred IBM Sametime users, the TSAPI Service will normally acquire a license from the WebLM server, for each of these users, one at a time. You can reduce the time by reserving unified desktop licenses. When you reserve unified desktop licenses, the TSAPI Service acquires all of the reserved licenses at startup time by making a single request to the WebLM server. If more than the reserved amount of unified desktop licenses are used at any given time, TSAPI will acquire the extra licenses from the WebLM server, one at a time.

About this task

After installing or upgrading to AE Services 6.3 or later, use this procedure to:

Procedure

  1. Using a web browser, log into the AE Services Management Console.
  2. On the AE Services Management Console main menu, select Licensing > WebLM Server Access. A new browser window appears displaying the Web License Manager page.
  3. Using the Web License Manager page, log into WebLM.
  4. Click Application_Enablement to view the AE Services licensed features.
  5. Note the number of Unified Desktop users that are licensed (VALUE_AES_AEC_UNIFIED_CC_DESKTOP).
  6. Log out of WebLM.
  7. From the AE Services Management Console main menu, select Licensing > Reserved Licenses. The Reserved Licenses page appears.
  8. In the Reserved Unified Desktop Licenses box, enter the number of Unified Desktop users that are licensed. This is the value you noted in Step 5.
  9. Click Apply Changes.
  10. On the Apply Changes to Reserved Licenses page, click Apply. If you need to reserve TSAPI User licenses, proceed directly to the next section: Reserving TSAPI user licenses; else continue to the next step.
  11. From the AE Services Management Console main menu, select Maintenance > Service Controller.
  12. On the Service Controller page, select the TSAPI Service check box.
  13. Click Restart Service.
  14. On the Restart Service page, click Restart.