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Follow these steps to use TR/87 test features in the AE Services Management Console.
TR/87 Transport - use TR/87 Transport to verify that the installed certificate can be used to establish a SIP session on the loopback interface. This does not verify the far-end server certificate.
TR/87 Service - use TR/87 Service to verify the following:
the caller is administered in Active Directory
the dial plan is administered for the caller's number
the user's telephone device can be monitored
TR/87 Makecall - use TR/87 Makecall to verify that phone control is active for the user.
![]() | Note |
The TR/87 Makecall test depends on receiving confirmation of a call being established. In certain scenarios involving trunks this may not be available. The TR/87 Makecall test should be considered a valid test only when using two stations on the same switch to perform the test. |
Comments on this document? | May 2018 | © 2016-2018, Avaya Inc. All Rights Reserved. |