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AE Services compatibility with Communication Manager 7.1.1 CTI interfaces

AE Services relies on the CLAN and the Processor Ethernet for communications with Communication Manager. (The CLAN and the Processor Ethernet reside on Communication Manager).

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Communication Manager S8300 supports only Processor Ethernet. Other supported Communication Manager servers support Processor Ethernet and CLAN connectivity with AE Services.

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Switch connections, H.323 links, and SMS connections can be established directly to the Processor Ethernet on Communication Manager on supported hardware. For more details, refer to the Avaya Aura® Communication Manager Overview and Specification guide.