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Enabling Remote Call Control in Active Directory for Microsoft Office Communications Server

About this task

Enabling Remote Call Control in Active Directory refers to setting up users so they can control their phones from the Microsoft Office Communicator client. Follow this procedure to enable a specific user to control a specific phone from Microsoft Office Communicator.

Procedure

  1. From the Microsoft Office Communications Server 2007, start the management console for Active Directory Users and Computers.
  2. From the left pane of the console, select Active Directory Users and Computers.
  3. Expand the tree for your pool node (or server node), and click Users.
  4. From the list of users in the right pane, right click a user name, and select Properties.
  5. From the Properties dialog box, select the Communications tab.
  6. From the Communications tab, click Configure... Microsoft Office Communications Server 2007 displays the User Optionsdialog box.
  7. Click the Enable Remote Call Control option button and then in the LINE URI text box, type the appropriate telephone number in Tel URI format. For example: tel:+13035389000.
    noteNote

    If necessary, you can use the following format: tel:E.164 phone number;ext=extension (for example, tel:+13035389000;ext=9000).

    In most cases, the extension (ext=extension) is not required. It is required only under these circumstances:

    • If the user's extension does not match the last digits of their E.164 Direct Inward Dial (DID) number.

    • If the dial plan information has not been configured for the user's switch.

  8. In the Remote Call Control SERVER URI field, type the destination URI in the following format: sip: aes@AE_server_FQDN.

    where, aes is the identifier for the AE Services Server and AE_server_FQDN is a term you substitute with the fully qualified domain name of your AE Services Server. For example: sip: aes@myaeserver.example.com.