Skip navigation
Register Now
* Username or password are incorrect

Use Ask Ava to get access to solutions and engage Live Agents.

Access Avaya's Service Community through Help> Forums

Register now to take full advantage of AVAYA Support

Register >

Support by Product

Visit the product specific support pages for the quickest and easiest access to product information including documents, download, solutions and related information

We've gone mobile

Visit support.avaya.com with a mobile device and you will be automatically redirected to the mobile web page.  You'll be able to create, update, escalate and view service requests.  You'll also be able to look for solutions.

Ask Ava

Login with your SSO account to leverage Ask Ava for web chat, talk or video with Live Agents

Security

Questions about Avaya's response to a security threat? Visit the Security Advisory page at: https://support.avaya.com/tools/securityAdvisory

Get started...

You are now leaving Avaya Support and entering the Avaya Learning website.

Continue

This functionality is only available to customers and partners who are logged in. Please sign in now or Register using the Register Now! Link

Your SSO login does not have any Sold-Toís associated to it. To experience the features of Avaya's Support website, associate a Sold To to your SSO login, click here to learn how

OK

Your support registration has been received and is in the approval process. Your Company Administrator is reviewing your request in order to approve your login. You will receive a confirmation email upon approval. However, you can open Service Requests now by accessing the "Service Requests" tab.

OK

Tips for Searching Avaya Support


A good query consists of three things:

 Enclose exact words or phrases in double quotes. Include plus (+) to require words, minus (--) to exclude words, and OR between words. i.e. forwarding OR coverage + "all calls"-- remote

 

Don't include "special" characters in your search (i.e. &, <, >, *, $, / ,\, ....)

 

The more exact the phrases are to the actual title or string of text in a document, the better the results


Close

Welcome to the Avaya Support Website

Please visit the Terms of Use link to review how your support may change while using Web Chat, Web Talk and the Total Service Outage Button.

Explore your account information including assets, entitlements and contacts by visiting My Information> Explore Accounts

Videos and Tips on using the Avaya Support Website can be found here.

Use the Support by Product short-cut at the top of each page, and select your product and release to find the latest Product and Support Notices, the latest and top documentation, latest downloads, and the Top Solutions that agents are using to close customer tickets.

Login and leverage Ask Ava to get easy access to known solutions to your problems and to engage Avaya Live Agents through Web Chat.  We are set up for collaborating with you with screen sharing and Web Talk.

Close

Would you like to chat with one of our Support Agents?

Yes No Ask Me Later
Ava and Web Chat functionality is only available to customers and partners who are logged in and have an active maintenance agreement.
This functionality is not available for Avaya Associates.
Your access to this functionality is prohibited.
Session Expired .Please relogin!