Possible delay in Parts Replacement Order Shipment - Widespread service outage could delay the shipment of replacement parts by one day.
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Recent media and social media coverage has brought new attention to an older security issue affecting Avaya 96x1/B189 H.323/SIP phones. Click here for ASA-2014-099 - Released February 2014.
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Click here for information on the Support Re-initiation Policy changes that are taking effect 10th August 2015.
Click here for information on Multi-Vendor Collaborative Support Available for Avaya Support Clients.
Click here for the updated Avaya Support Guide - it provides descriptions of the various tools and services that you have access to as a valued Avaya Support customer.
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