The PARTNER Messaging Automated Attendant Service answers calls and presents callers with a list of options from which to choose. The options are presented via menus and submenus. This section of the Online Guide provides instructions for performing the programming tasks required to enable this functionality.
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To lessen the risk of Toll Fraud abuse, Automated Attendants should be programmed to give callers access to system extensions only. |
Refer to PARTNER Messaging Planning Forms 3a–3e and PARTNER Messaging Planning Form 4 for the site-specific information you need to complete the following programming tasks.
Procedures:
Programming the Day and Night Main Menus
Creating Submenus
Creating Announcements
Programming Schedule Options
Programming Line Assignments
Assigning a Fax Extension to an Automated
Attendant