The Automated Attendant Day Main Menu is heard by individuals calling into PARTNER Messaging during business hours. The Night Main Menu is heard when the business is closed. Typically, from a Day or Night Main Menu, callers are given the opportunity to:
When you program a Day or Night Main Menu, you are prompted to:
In Release 7.0 or later, PARTNER Messaging automatically creates and maintains a system-wide Directory List and assigns this list to Submenu 99. When you assign Submenu 99 to a selector code for a Day or Night Main Menu or Submenu, the system-wide Directory List plays as the Submenu prompt.
Refer to PARTNER Messaging Planning Forms 3a–3e for the site-specific information you need to program the Automated Attendant Day or Night Main Menu.
To program the Automated Attendant Day or Night Main Menu:
Creating Submenus
Creating Announcements
Programming Schedule Options
Programming Line Assignments
Assigning a Fax Extension to an Automated
Attendant