In Release 7.0 or later, when you program a Day or Night Main Menu, you can assign Submenu 99 which is a playable Directory of all extensions in the system (Mailbox, guest Mailbox, general Mailbox, Transfer-Only, Automated Attendant, and Fax). PARTNER Messaging automatically creates and maintains a system-wide Directory List and assigns this list to Submenu 99. Extensions are automatically added and deleted from the list when you add or delete extensions from the system. When you assign Submenu 99 to a selector code for a Day or Night Main Menu or Submenu, the system-wide Directory List plays as the Submenu prompt. The name must be recorded for the name and extension to be heard when the Submenu prompt plays. If a name has not been recorded for an extension, after you or the Mailbox owner records a name, the name and extension is heard when the Submenu prompt plays. (Note, however, that when you administer the Directory List, you will hear all names and extensions that you have included in the list, even if a name has not been recorded for the extension.)
You cannot modify Submenu 99. The Selector Codes for Submenu 99 are automatically
set to allow direct extension transfers for all extensions whose names are recorded in
the system. It
will always announce the system-wide Directory List as its greeting.
If you are using Submenu 99, be sure to include a description of the directory for the selector code action in the recorded greeting for that Automated Attendant.
Creating Submenus
Creating Announcements
Programming Schedule Options
Programming Line Assignments
Assigning a Fax Extension to an Automated
Attendant