Programming the Automated Attendant(s)

Creating Submenus

The Automated Attendant Day and Night Main Menus provide callers with nine options (or choices). If you need to provide more than nine options, you must create a submenu from which a caller can select additional options.

PARTNER Messaging allows up to 99 submenus shared among all Automated Attendants. A submenu:

In Release 7.0 or later, you can create Submenus that play a customized Directory List.

Refer to PARTNER Messaging Planning Forms 3c - 3e for the information you need to create submenus.

To create a submenu:

Procedures

Programming the Day and Night Main Menus
Creating Announcements
Programming Schedule Options
Programming Line Assignments
Assigning a Fax Extension to an Automated Attendant