In Release 7.0 or later, you can create a Submenu that plays a customized Directory List. The Directory List must be created before you can perform this procedure. A Submenu that plays a Directory List, referred to as a Directory Submenu, plays the list as the Submenu prompt when the Submenu is assigned to a selector code for an Automated Attendant Day or Night Main Menu or another Submenu.
If a name has not been recorded for an extension included in the Directory List,
the name and extension is not heard when the Submenu prompt plays. After you
or the mailbox owner record a name, the name and extension will be heard when
the Submenu prompt plays. (Note, however, that when you administer the Directory
List, you will hear all names and extensions that you have included in the list,
even if a name has not been recorded for the extension.)
You do not need to program the selector code options for a Directory Submenu.
PARTNER Messaging automatically sets the selector codes to permit direct extension
transfer for all extensions whose names are recorded in the Directory Submenu. If you are
using a Directory
Submenu, be sure to include a description of the directory for the selector
code action in the recorded greeting for that Automated Attendant.
Refer to PARTNER Messaging Planning Form 3e – Submenu with Directory List Assigned for the information you need to create a Submenu that plays a Directory List.
To create a Submenu to Play a Directory List:
Procedures
Programming the Day
and Night Main Menus
Creating Announcements
Programming Schedule Options
Programming Line Assignments
Assigning a Fax Extension to an Automated
Attendant