Programming the Automated Attendant(s)

Programming Line Assignments

This procedure only applies to systems that use more than one Automated Attendant. Skip this procedure if your system uses a single Automated Attendant.

Note:

If you want a line to be answered by Automated Attendant 1, no programming is needed. If you want a line to be answered by Automated Attendant 2, 3 or 4, you must enter the line number and identify which Automated Attendant should answer it. PARTNER Messaging allows a maximum of 41 line assignments among all Automated Attendants. Line numbers should be entered as 2-digit numbers. For example, to enter line 1, enter 01.

Refer to PARTNER Messaging Planning Form 4 – Automated Attendant Line Assignments for the site-specific information you need to complete the following programming task.

To program Line Assignments:

Procedures

Programming the Day and Night Main Menus
Creating Submenus Creating Announcements
Programming Schedule Options
Assigning a Fax Extension to an Automated Attendant