Programming the Automated Attendant(s)

Assigning a Fax Extension to an Automated Attendant

When an Automated Attendant detects a fax call, it transfers the call to a specific extension or Hunt Group. In order for this to occur, you must assign a Fax Extension. Next, you must use this procedure to assign a Fax extension to one or more Automated Attendants.

Notes:

PARTNER Messaging allows a maximum of one Fax extension per Automated Attendant. Multiple Automated Attendants can share the same Fax extension. Do NOT assign a Fax extension to an Automated Attendant if you are using the PARTNER ACS Release 3.0 or later Fax feature.

Refer to PARTNER Messaging Planning Form 3a – Automated Attendant Schedule and Fax Assignment for the site-specific information you need to complete the following programming task.

To assign a Fax extension to an Automated Attendant:

Procedures

Programming the Day and Night Main Menus
Creating Submenus Creating Announcements
Programming Schedule Options
Programming Line Assignments