Call Answer Service terminates message while caller is recording.

Possible Cause

Corrective Action

The caller's recording time exceeded the mailbox's message time limit as specified in the mailbox message length setting.
Increase the Maximum Message Length setting for the mailbox. The setting can be from 2-60 minutes (the factory setting is 4 minutes).
The message capacity of the mailbox has been reached.

If the user requires more message storage capacity, increase the amount of time specified in the Mailbox Size setting.

The Mailbox Size can be set from 5-180 minutes. The factory setting is 20 minutes.

The message storage capacity of PARTNER Messaging (100 hours) has been reached.
Instruct users to delete unneeded messages.
The system has detected 15 seconds of silence. None. This is normal operation.