Message cannot be deposited in mailbox.
|
Possible Cause |
Corrective Action |
| The mailbox is full. |
When a user's mailbox is full, the caller cannot leave a message in that mailbox but is given the option of transferring to another extension. For all users, mailboxes can store up to 180 minutes of recorded messages (or 120 messages, whichever is reached first). The factory-set Mailbox Size is 20 minutes. Instruct the user to delete
unneeded messages. Increase the Mailbox Size, if necessary. |
| The system
is full. The user can store a maximum of 100 hours of voice mail messages. |
Instruct users to delete unneeded messages. |
| An Outcalling
number is incorrectly programmed, forwarding Outcalling notification to
an internal telephone associated with this mailbox. Each time a new message
is received while Outcalling is in effect, the system will send the notification
to this mailbox according to the specified number of Outcalling cycles. |
Verify that Outcalling numbers are correctly entered. |