When a call is answered by PARTNER Messaging, the caller immediately
is informed that the call is being transferred to the operator.
|
Possible Cause |
Corrective Action |
| If the call was directed
to PARTNER Messaging because VMS Line Cover (#206 Option 3) was programmed
for the line on the communications system, Line Ownership for the line
was not assigned on PARTNER Messaging. |
Using PARTNER Messaging System Administration, check that Line Ownership was assigned. See Assigning Line Ownership for the procedure. |
| The extension has VMS Coverage turned on but the extension has not been assigned as a Mailbox or Automated Attendant extension on PARTNER Messaging. |
Using PARTNER Messaging System Administration, check that the extension
has been assigned properly. |