A user is unable to log in to Voice Mail Service.

Possible Cause

Corrective Action
Password may be incorrect.
 Check to see that the password is correct. If the user has forgotten the password, log in to PARTNER Messaging as the System Manager and reinitialize the mailbox password.
Someone else is already logged in to that mailbox. Only one person can log in to a mailbox at a time. Change the mailbox password to prevent unauthorized use.