The General Mailbox Owner Feature
- The General Mailbox Owner is responsible for retrieving messages from the
General Mailbox and forwarding them to the appropriate user mailboxes.
- When a message is placed in the General Mailbox, the Message Waiting Light
(MWL) is turned on at the General Mailbox Owner's extension.
- It is not necessary for the General Mailbox Owner to also have a
Personal mailbox.
- If a user has a Personal mailbox and is also the owner of one or more General
Mailboxes, the subscriber’s MWL will remain lit until there are no new
messages in either the Personal or General Mailbox(es).
- All basic mailbox maintenance tasks (e.g., record a name, change a
password, etc.) also apply to the General Mailbox.