Assigning Transfer Return Extensions

Use this procedure for extensions associated with the voice messaging system. If the voice messaging system transfers a call to an extension that does not answer and does not have coverage, the communications system transfers the call to the designated Transfer Return Extension. The call rings at this extension until it is answered. Typically, the Transfer Return Extension is the receptionist's extension, or extension 10.

To assign extension 10 (or other extension) as the Transfer Return Extension for PARTNER Messaging extensions: