Backing Up and Restoring the System

Restoring the System from the Port Card

Requests to have PARTNER Messaging perform a Restore must be initiated by the System Manager. It is recommended that a System Restore be originated via the terminal interface. See the System Manager Options Menu in the "Terminal-Based Reporting, Diagnostics, and Maintenance" section. When you request a System Restore, PARTNER Messaging reads data that was previously stored on the Port Card during a successful backup and writes it to the PARTNER Messaging system's memory.


Notes:

 

 

 

 
  • Before initiating a Restore, if the PARTNER Messaging module is defective, it should be replaced. If the same module is going to be re-used, it should first be reinitialized to factory default settings. Call the helpline at 1 800 628-2888 for assistance or call your authorized dealer.
  • PARTNER Messaging must be in idle status for the restore process to begin. If any voice messaging ports are in use (that is, off-hook), the restore request will be rejected.
  • If the system cannot initiate a Restore, note the error message, and call the helpline at 1 800 628-2888 for assistance or call your authorized dealer.
  • PARTNER Messaging voice messaging services are not available while a Restore is in progress.
  • Once initiated, the restore process cannot be interrupted by the System Manager.
  • The system automatically restarts following a successful Restore. The current terminal session is dropped and cannot be reestablished until the system has rebooted itself. You must re–establish a remote or local terminal session to perform subsequent functions.

Procedures
Backing Up the System to the Port Card