The Temporary Schedule overrides both the Switch Mode and the Weekly Business Schedule. For each day with a temporary opening or temporary closing schedule, you specify the start and end time of the special schedule. During other periods of that day, the Automated Attendant operates in the appropriate mode based on its Schedule Controller setting.
For a temporary opening schedule, the regular Day Menu prompt plays. For a temporary closing schedule, you may record a temporary closure greeting that plays before the regular Night Menu prompt or specify that only the regular Night Menu prompt be played. Only one temporary closure greeting can be recorded for each Automated Attendant. If you set the system for temporary closings on more than one day and choose to use the temporary closure greeting, the same greeting will be used for each day. If you want a different greeting for each day, you must record a new greeting for the correct day. The temporary closure greeting is one recording, even if the system is in Bilingual Mode. Therefore, if the system is in Bilingual Mode, include both languages in the recording.The Temporary Schedule can be programmed for the current day and/or the following six days. It also can be canceled anytime before the Temporary Schedule for the day goes into effect or while the Temporary Schedule for the day is in effect. The Temporary Schedule does not carry over from week to week; it expires at the end of the day for which you created it.
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Note: |
To set the Temporary Schedule for the entire day, enter 0000 as the start time and 2359 as the end time. |
To administer a Temporary Schedule:
Procedures
Modifying a Day or Night Menu
Creating a Submenu
Creating a Submenu to Play a Directory List
Modifying a Submenu
Deleting a Submenu
Creating Announcements
Modifying an Announcement
Deleting an Announcement
Programming the Schedule Options
Programming Line Assignments
Assigning a Fax Extension to an Automated Attendant
Assigning a Fax Extension
Deleting a Fax Extension