Modifying Automated Attendant Programming

Creating a Submenu

The Automated Attendant Day and Night Main Menus provide callers with nine options (or choices). If you need to provide more than nine options, you must create a submenu from which a caller can select additional options.

PARTNER Messaging allows up to 99 submenus shared among all Automated Attendants. A submenu:

• Can be assigned to one or more Automated Attendants.
• Can be up to two minutes in length.
• Uses the same Dial 0/Timeout Action defined for the Day or Night Main Menu, to which it is assigned.

To create a submenu:

Procedures
Creating a Submenu to Play a Directory List
Modifying a Day or Night Menu
Modifying a Submenu
Deleting a Submenu
Creating Announcements
Modifying an Announcement
Deleting an Announcement
Programming the Schedule Options
Administering a Temporary Schedule
Programming Line Assignments
Assigning a Fax Extension to an Automated Attendant
Assigning a Fax Extension
Deleting a Fax Extension