Restore Messaging System

Requests to have PARTNER Messaging perform a Restore must be initiated by the System Manager and can be originated via Touch-Tone System Administration or the terminal interface. When you request a System Restore, PARTNER Messaging reads data that was previously stored on the Port Card during a successful Backup, and writes it to the PARTNER Messaging system's memory.


Notes:

 

 

 

 

  • Before initiating a Restore, if the PARTNER Messaging module is defective, it should be replaced. If the same module is going to be re-used, it should first be reinitialized to factory default settings. Call the helpline at 1 800 628-2888 for assistance or call your authorized dealer.
  • PARTNER Messaging must be in idle status for the Restore process to begin. If any voice messaging ports are in use (that is, off-hook), the Restore request will be rejected.
  • If the system cannot initiate a Restore, note the error message, and call the helpline at 1 800 628-2888 for assistance or call your authorized dealer.
  • PARTNER Messaging voice messaging services are not available while a Restore is in progress.
  • Once initiated, the Restore process cannot be interrupted by the System Manager.
  • The system automatically restarts following a successful Restore. The current terminal session is dropped and cannot be reestablished until the system has rebooted itself. You must re–establish a remote or local terminal session to perform subsequent functions.

If you need your entire system backed up and restored, use the PC-based system administration software. See the PARTNER Messaging Release 1.0 System Administration guide for more information.

Requesting a System Restore via the Terminal Interface

Click below for other options from the System Manager Options Menu:

System Configuration Options
Mailbox Report
Change Password
Restart Messaging System
Backup Messaging System
Log Off and Exit