User Access and Security Requirements

Two groups of users have report, diagnostics, and maintenance access to the PARTNER Messaging system. These users are:

Each user type has a unique login. The password for all user types is the System Administration password. The combination of login and password defines the capabilities available to that user. The table below describes user-specific report, diagnostics, and maintenance capabilities.

User

Report Access

Diagnostics and Maintenance

System Manager

  • Complete Configuration Report
  • Configuration for a Specified Extension
  • Extension Report
  • Mailbox Report
  • IP Address Assignments
  • Change System Administration Password
  • Restart Messaging System
  • Backup Messaging System
  • Restore Messaging System

Service Technician

  • Complete Configuration Report
  • Configuration for a Specified Extension
  • Extension Report
  • Mailbox Report
  • Critical Event Report
  • Permanent Trouble Log
  • IP Address Assignments
  • Restart Messaging System
  • Enter Notes in the Permanent Trouble Log
  • Change the Daily System Management Time