Planning Form 3c: Submenu

A submenu is a menu that is accessed by the caller from an Automated Attendant Day/Night Main Menu or from another submenu. The submenu consists of a recorded prompt listing menu options and the corresponding digit (Selector Code) the caller presses to select each option. Depending on the caller's Touch–Tone input, the Automated Attendant Service performs the action (Selector Code Action) specified for the Selector Code:

• Transfer to an extension
• Play a pre–recorded announcement (an Automated Attendant Announcement)
• Play another menu of choices (an Automated Attendant Submenu)
• Transfer to a mailbox
• Transfer to a Centrex Number

Below is a sample of the completed form: