Planning Forms Overview

Form

Name

Used to:

Related Topics

1

System Parameters

  • Specify the System Programming Prompt Language.
  • Define the System Language Mode and System Language(s).
  • Indicate the Call Answer Service Operator extension.
  • Identify the General Mailbox Owner(s).
  • Indicate the Maximum Extension Length.

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2

Extension Administration

  • Indicate a type for each extension known by the voice messaging system.
  • For Automated Attendant extensions, indicate the Automated Attendant number.
  • Indicate the phone status for Mailbox and Automated Attendant extensions.
  • Associate a name with an extension.
  • Enter a Directory Listing for an extension.
  • Assign the appropriate characteristics to each user mailbox, including Mailbox Size and Message Length, Record-a-Call message length, Outcalling permission, and Mailbox Language.
  • Administer Phantom Mailbox property for a Mailbox extension (Release 6.0 or later)

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3a

Automated Attendant Schedule and Fax Assignment

  • Specify the Schedule Controller and, if applicable, the Weekly Business Schedule for each Automated Attendant.
  • Indicate the Fax extension for each Automated Attendant.

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3b

Day/Night Main Menu

  • Specify the Day and Night Main Menu Selector Codes and Selector Code Actions.
  • Specify the Day and Night Main Menu Dial 0/Timeout Actions.

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3c

Submenu

  • Specify Submenu Selector Codes and Selector Code Actions. 

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3d

Recording Script

  • Create Scripts for Day and Night Main Menus, Submenus, and Announcements.

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3e
Submenu with Directory List Assigned
  • Indicate the Submenu number and Directory List assigned to the Submenu (Release 7.0 or later).

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4

Automated Attendant Line Assignments

  • Indicate which Automated Attendant should answer each line.

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5

Security Settings

  • Indicate whether or not Transfer Restrictions should be turned On or Off.
  • Specify a Minimum Password Length for users and System Administration.

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6

Line Ownership

  • Specify how an incoming call is handled. If an owner is assigned, the call is handled based on the extension type. If an owner is not assigned, the call is transferred to the Call Answer Service Operator.

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7

System Group Lists and Directory Lists

  • Create up to ten System Group Lists that allow users to address a message to a group of mailboxes.
  • Create up to four Directory Lists that can be assigned to a Submenu and then administered as a playable directory (Release 7.0 or later).
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