Immediate Call Handling

Fax Call Handling

Fax calls can be handled by PARTNER Messaging or by PARTNER ACS Release 3.0 or later systems. The setup for handling fax calls depends on which system is handling them. If you have a PARTNER Plus, PARTNER II, or PARTNER ACS prior to Release 3.0 system, program PARTNER Messaging to handle the fax calls.

Note:

Fax Call Handling can be used only with Immediate Call Handling.

Programming Fax Call Handling for a PARTNER ACS of Release 3.0 or Later

Program the following when you are using a PARTNER ACS of Release 3.0 or later to handle fax calls:

• Use Fax Machine Extensions (#601) to identify fax extensions.
• Use Hunt Group Extensions (#505) to assign fax extensions to Hunt Group 8.
• Use VMS Hunt Delay (#506) to set the lines to ring immediately for Automated Attendant Service.
• Set the VMS Hunt Schedule (#507) for Always.
• In the Automated Attendant programming of PARTNER Messaging, designate the extension or Hunt Group as the fax destination for that Automated Attendant.

Programming Fax Call Handling for PARTNER Messaging

Program the following when you are using PARTNER Messaging to handle fax calls:

• Use Fax Machine Extensions (#601) to identify Fax extensions. If you have multiple fax machines, use Hunt Group Extensions (#505) to assign Fax extensions to a Hunt Group (1–6).
• Use VMS Hunt Delay (#506) to set the lines to ring immediately for Automated Attendant Service.
• Set the VMS Hunt Schedule (#507) for Always.
• In the Automated Attendant programming of PARTNER Messaging, designate the extension or Hunt Group as the fax destination for that Automated Attendant.