Adding the postmaster mailbox

The postmaster is responsible for managing the mail for the site. The postmaster mailbox is a system-wide mailbox set aside for the postmaster. This mailbox is an internal system mailbox integral to the operation of the Messaging system. Use these instructions to create a postmaster mailbox.

Before you begin

Ensure Messaging is running.

Procedure

On the Administration menu, click Messaging > Messaging System (Storage) > User Management.
Under the Add User / Info Mailbox heading, click Add to add a new user.
On the User Management > Properties for New User Web page, complete the following fields:
- In the Last name field, enter postmaster.
- In the Mailbox number field, enter a unique mailbox number for the postmaster.
- In the Extension field, enter the extension of the postmaster.
The length of the mailbox number and extension must match the length that you specified in Setting the length of mailbox numbers.
Set MWI enabled to No.
Turn off the following defaults:
- Include in Auto Attendant directory
- User must change voice messaging password at next logon
Complete the following password fields. For more information, see User Management > Properties field descriptions for setting passwords:
- New password
- Confirm password
Click Save.
The system creates a site-wide mailbox.

Next Steps

Define the mailbox that you just created as the postmaster mailbox. See Configuring the postmaster mailbox number.