Avaya Aura® Messaging, also referred to as Messaging, is the latest messaging product from Avaya.
Messaging is flexible, scalable, resilient and easy to deploy on standard Linux-based servers. Messaging is an enterprise-class messaging system targeted at flexible deployment options in single site and multisite environments.
Messaging enhances productivity by enabling quick and effective communication and collaboration across an enterprise. Using the variety of features and capabilities the solution offers, end users can receive and respond to calls and contacts from customers, partners, and coworkers faster and more efficiently.
Note A user is a person who has an account on the Messaging system. Any person who calls into the Messaging system is a caller.
Messaging can improve your business by enabling employees to work more effectively and make better decisions while lowering acquisition and operating costs, with unique and powerful messaging capabilities that deliver tangible benefits:
Allowing important calls to get to the right person, at the right time.
Alerting employees to critical new messages.
Providing fast and easy access to all messages.
Lowering the cost of acquisition, implementation, and ownership of the Messaging systems through standards-based interfaces that allow easy integration with the existing networks, administrative systems, and security processes.
Providing multiple configuration choices for scalability to enable system consolidation, significantly lowering total cost of ownership (TCO) while offering new business continuity options.