Containers

Using a MMC container, you can group related items. MMC displays containers as folders in the navigation pane of the Caller Application Editor. For more information about containers, see MMC Help.

Each caller application includes a container that stores parameters for its menu logic, prerecorded prompts, schedules, and other information. When you create a container, you map the container to a user account. Each caller application container holds the following properties.
  • The name of the caller application

  • A unique mailbox number and extension for the caller application

  • Any additional extensions that you want to associate with the caller application

  • A flag for including the caller application in the Auto Attendant directory

  • An optional pronounceable name that supports the speech recognition feature of the Auto Attendant

  • The time zone of the application server (not the storage server, if different)

  • The caller menu logic