Changing a Class of Service

The Class of Service (CoS) control of a feature only extends to controlling access to the GUI/TUI where the user manages the feature. If a user had the feature enabled previously, the CoS does not "switch off" the feature.

The following features are actively enabled by users, and will therefore keep on functioning even if you change the user's CoS definition to not allow the use of the enabled feature any more:

You should disable the above features using the User preferences Web pages prior to disabling the features from the CoS.

NoteNote

If you use the CoS to disable the above features prior to disabling from the User Preferences Web pages, the user can no longer change the settings for these features. However, if the feature was previously enabled for use, the user can continue to use the feature. Hence, you should ensure that the users are no longer using the features that are to be deleted from their CoS, prior to implementing this change.

Procedure

  1. On the Administration menu, click Messaging > Messaging System (Storage) > Class of Service.
  2. Select the CoS that you want to change from the Class of Service drop-down list.
  3. Make your changes.

    For information about the fields on this page, see Class of Service field descriptions.

  4. Click Save.