Changing user properties

About this task

You can view and change the properties of users who have previously been added to the Messaging system.

You can change a user name or extension without disrupting mailing lists. For example, if Jane Doe is on a mailing list and her name is changed to Jane Smith, Messaging automatically updates the list. A unique, system-generated user ID, and not the name or extension, links the user mailbox to lists and personal directories. You cannot access this system-generated ID.

Procedure

On the Administration menu, click Messaging > Reports (Storage) > Users.
Use the built-in filters to locate the user you want to edit and then click the appropriate Mailbox number.
You can also change user properties from the User Management Web page. However, this page does not have filters that assist you in locating a specific user.
On the User Management > Properties Web page, change the user information as appropriate.
For more information, see User Management > Properties field descriptions.
Click Save.