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Task | References | Notes |
|---|---|---|---|
| Download the required documentation. | See Messaging documentation. | ||
| Gather pre-upgrade data. | See Pre-upgrade data gathering. | ||
| Verify the version of System Platform. | See Verifying the version of System Platform. | ||
| Verify that there are no active alarms in the system. | See
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| Obtain System Platform and Messaging software. | For more information, see the Software download section of Implementing Avaya Aura ® Messaging. | ||
| Backup the System Platform configuration information. | See Backing up the System Platform. | ||
| Backup Messaging system files and application files. | |||
| Record the operator (live attendant) properties. | See Recording the operator (live attendant) properties. | ||
| Record the currently installed language packs that you need to re-install after the upgrade process. | See Recording the installed language packs. | ||
| Upgrade the System Platform software. | See Upgrading the System Platform. | ||
| Upgrade the Messaging software. | See Upgrading the Messaging system. | ||
| Install Communication Manager patches. | See Patch installation overview. | ||
| Install Messaging patches. | See Patch installation overview. | ||
| Set operator (live attendant) properties. | See Setting operator (live attendant) properties. | ||
| Install language pack | See Installing language pack. | ||
| Install the voice message form. | See Installing the voice message form. |