Configuring incoming call handling with priority callers

About this task

Options for Call Handling differ depending on how you chose to categorize your users. If you chose to distinguish between priority callers and other callers, the system presents you with options to define call handling for priority callers and other callers separately.

Procedure

  1. To enable Reach Me for either priority callers, other callers or both, select Forward calls to the Reach Me numbers below.
  2. When Reach Me is enabled, you can use call screening.

    To enable Call Screening for either priority callers, other callers or both, select Before forwarding, ask callers to record their name so I can screen the call check box.

  3. If you do not want Reach Me enabled, select Go to voice messaging.