Configuring storage capacity for offline call answering

Procedure

On the Administration menu, click Messaging > Server Settings (Application) > Cluster.
In the Disk usage quota field, enter the information in bytes.
The default is 80 GB.

Note
This is an advanced setting. You must consult your account representative before you enter information in this field.
On the Administration menu, click Messaging > Advanced (Application) > Miscellaneous.
In the Delete cached voice messages from the cache after field, enter the time in hours.
The default is 72 hours.

If you increase the default time in the Delete cached voice messages from the cache after field, without increasing the value in the Disk usage quota field, you could actually fill up the default quota of 80 GB.

To prevent this, you can check your current usage.
On the Administration menu, click Messaging > Server Information > Cache Statistics (Application).
Check the Storage Usage section. You can view the percentage of storage used and your disk usage quota.