Creating a shadow mailbox

ELA distributes messages through a shadow mailbox. Use a configured shadow mailbox to help the system block recipients from replying to ELA senders or distribution lists.

Procedure

  1. On the Administration menu, click Messaging > Messaging System (Storage) > User Management.
  2. Click the Add button below Add a new user.
  3. Leave the First name field blank.
  4. Enter a descriptive name in the Last name field.

    For example, shadow_do_not_reply.

  5. Enter a Mailbox number.
  6. Enter an Extension.

    The extension must match the entry in the Mailbox number field.

  7. Enter a password in the New password field.
  8. Confirm the password in the Confirm password field.
  9. Click Save.

    For more information on the fields, see User Management > Properties field descriptions.

Next Steps

Configure this shadow mailbox on the System Mailboxes Web page.

Comments?
August 1, 2012
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