Accessing diagnostics results

The Diagnostics Results (Application) Web page provides access to the results generated by the application server diagnostics. Time stamps of the logged files reflect the time zone of the application server. All diagnostics results for a day are stored in a single log file. Diagnostics log files are deleted from the application server after 14 days.

Procedure

On the Administration menu, click Messaging > Logs > Diagnostics Results (Application).
The Diagnostic Results (Application) Web page displays a list of diagnostic logs generated using the Messaging > Diagnostics > Diagnostics (Application) Web page.

For information on running the diagnostics, see Running application server diagnostics.
To download all diagnostic logs as a zip file, click Download.
To download a specific diagnostic log, click the particular log.