Initializing your mailbox

About this task

During the initialization process, you customize your greetings and set a new password. However, your mailbox remains operational even if you do not complete initialization. You can complete initialization the next time you access your mailbox.

Initialize your mailbox by performing the following steps:
  • Change your temporary password.

  • Record your name.

  • Record your personal greeting.

    Your personal greeting is played to callers when your phone is busy or you do not answer a call. If you do not record a greeting, the system uses your recorded name to identify you to other Messaging users when the users send you a voice message. The system also uses your recorded name in a system generated greeting that is played when callers reach your mailbox.

    If your organization uses the Messaging automatic attendant, your recorded name is played before the attendant transfers callers to your extension.

Procedure

  1. Call the Messaging system.
  2. Enter your temporary password and press the pound key (#).

    Your temporary password is the password assigned by Administrator while creating your mailbox. If you have already changed your temporary password on the Password page in User Preferences, then enter your regular password.

  3. Follow the prompts to change your password (if required).
  4. Record your name. You can complete this step later.
    • If you use the Aria TUI, follow the system prompts.

    • If you use the AUDIX TUI, press 5 on your keypad and then follow the system prompts.

  5. Record your personal greeting. You can complete this step later.
    • If you use the Aria TUI, follow the system prompts.

    • If you use the AUDIX TUI, press 3 on your keypad and then follow the system prompts.

Next Steps

For information on how to use your TUI, refer to one of the following documents:
  • The Quick Reference Guide for Avaya Aura® Messaging (Aria)

  • The Quick Reference Guide for Avaya Aura® Messaging (AUDIX)

Both these guides are available at the Messaging User Guides section at the Avaya Support Web site. If you do not know which TUI you use, contact your administrator.